Awesome test drive with Genaro Santana, no pressure. Educated my wife and I on a 2026 RAV 4 PHEV…read more No rush test drive on freeway, around hairpin bends and city driving. Felt very comfortable to make an informed choice if the vehicle was right for us. They just did not have the color or XSE model we were looking for. Genaro is a great salesman, he drives over from W.. Sacramento because of the culture and experience here, he could have worked closer at Hanlees in Sacramento or Roseville Toyota. But he chose Thompsons, and they should be lucky to have him and treat him well. Great experience over all, just did not feel any pressure. They also have great snacks, chips, popcorn, hot drinks, sodas, and water.best stocked dealership I have seen. All complimentary. Great place to negotiate a deal. Kevin was friendly too. They do markup vehicles by $2k like bay are dealers who go up to $5k over TSRP. You could look at other dealers who don't like Folsom, Elk Grove, or Davis Toyota for a better deal. Just perhaps not the same experience.

I've purchased three vehicles from Thompson Toyota over the past 26 years, and when I'm ready for…read morewhatever's next, they'll be getting another call from me. Yes, it's a bit out of the way for me. Yes, it's a smaller dealership than some of the big automall players, and the selection may not be as large as others. All of this is secondary to the integrity, genuine care and fair pricing I've received here every single purchase. First 4Runner in 2001 was easy peasy. 2014 was the same - easy peasy (actually saw it from the road on my way up to see Sammy Hagar at Harrah's) and was in and out without missing a beat, just in the new 4Runner while we left my wife's car at the dealer until Sunday heading home). And when I sold it and needed to get back into another 4Runner in 2017, Thompson Toyota took care of me yet again. Every experience has been straightforward, no-hassle, and I've always gotten exactly the vehicle I wanted. If it isn't on the lot, they simply make a trade to bring it in for you. The "illusion of inventory" really is just that. Nothing but appreciation for my purchase experiences at Thompson Toyota!!!

we went to McMillian's to look at a car we were possibly interested in purchasing…read more I was very impressed by John's honesty and professionalism.. The car was for our daughter and she was feeling a little panicky that she had to buy a car that minute or be without transportation.. While we were figuring things out and dealing with her... At the risk of loosing a sale, John did the exact opppsite I would expect from a "used car salesman". he slowed everything down, suggested she rent a car , for a week and figure out what we really wanted. I cannot express enough how refreshing it was to deal with an honest man, wanting us to be happy with our ultimate purchase.

I always dread the car buying experience, particularly the used car buying experience, so when my…read moreson located the "perfect" vehicle at this tiny place two-and-a-half hours north of my home, I had my doubts. Not anymore. John and Cindy were great. The car was fairly priced and in great condition. No haggling necessary. I especially appreciate the patience John had with my first-time-buyer son, walking him through the car inspection, registration, and loan process and tossing in a lot of fatherly advice along the way. And when my son dropped by unexpectedly several months later to ask about some mats he had left behind when he picked up the car, John tore apart half his garage hunting down suitable replacements. Our next used car search starts here; John and Cindy have earned our trust.

So happy to have ccs supercharging at 40kw , the last available before Pinecrest lakeread more

I take my company vehicle here because they're one of the only places in town that accepts the…read morefleet management card I have to use. The staff is friendly and the service is performed well. The only complaint is a total hassle every time I'm trying to get a ride home. They have a courtesy vehicle but every time I drop the vehicle here they're is always some excuse as to why I have to wait 30 to 45 mins to get a ride home. That's the one thing keeping them from getting 5 stars.

We saw the add for the Subaru we were looking for on Craigslist…read more After reading all the maintenance and required repair issues that were done at 81k and not required until 105k miles we decided to contact Nat and drove out of our way to see this car ! It was perfect and ran smooth as can be. We bought the car and feel so confident as Nate was professional and friendly as can be! We feel he went out of his way taking our Lexus for a ride to check a rattle I heard in the engine, and he and Steve figured out exactly what the rattle was and we are now able to get it fixed without second guessing the problem. We met the mechanic who works for Nate who did all the work and he assured us this was a good car! We left feeling 100% confident that even though it is a used car we got a "gem" ! Don't let the small lot and the office fool you! Nate knows his cars and I will not buy a car new or used from anyone else again. He personally selects only the best cars for his lot. Overall great car buying experience!!!

I'm shopping for a car on a budget with challenged credit and I can't say enough good things about…read morethis dealership! Friendly, professional, helpful, honest...the list goes on!! I look forward to doing business with them in the future!!

Brandon your the most easy going salesman I have ever met.Thank you and all the staff. I had…read morediscovered a slight issue on my new car. Brandon said bring it asap & he would take care of it. That's what he did. He even gave me a loner to drive. My car issue was resolved in day 1/2. They did an awesome job. If ya want great service,great prices, clean business, & welcomed with the best service this is the place. I drove all the way from Gardnerville, Nevada. It was worth it. Thanks Brandon I'm a happy customer. P.s. no one ask me to write this review. I felt so good about the service & wanted to let the world know. Thank you brandon

As a lifelong ford guy, I am very disappointed. I bought a 2014 eco boost and it had known problems…read morewith some pieces in the timing chain case that needed to be updated from nylon to aluminum, causing a misfire on one cylinder. That burden amd cost was passed to me the consumer. Then I got the 2018 f-150 5.0 unknowing that the 10 speed transmission has a 140k/160k shelf life which for me was 4 years out of the 6 years it would take me to pay it off. I was told it would be $9000. To upgrade to a 2020 transmission while I still owed 17k on the truck. I feel like anything after the 1990s was rush built and passed on to consumers with flaws. I've had many ford cars and trucks, but now went with a Dodge.

I was taking a drive with my daughter when we saw the beautiful deep gray Toyota 4Runner parked…read moreright there at the top of their parking lot, flaunting its beautiful self for all to see. I'd been interested and looking for one and so we decided to pull over. Amanda was so friendly. She didn't push anything on me and answered every question I had. She walked me through each step and provided me my options. Next thing you know we're signing papers and my daughter and I walked out in a beautiful 4Runner. Thank you so much, Amanda. You were so helpful. I appreciate you! Pic is dark but she's a beauty!

GREAT DEAL and GREAT SERVICE!!! My husband and I drove 1.5 hours to look at the van we ended up…read morepurchasing. We'd been looking for awhile. Had gone to a few dealerships and some private sales. Talked with Sherri, who's had experience selling cars. She said was SO NICE, Genuine, Kind and VERY HELPFUL Offered to email the CarFax to us, a few days before we were set to come see & test-drive the van. We noticed an issue with the air conditioner on our drive. She was going to have the shop behind their location look at to see if it was a quick inexpensive fix, since van was being sold-as-is. Because we weren't familiar with the area, she told us of some lunch places. My husband & I decided on a delicious option, while the maintenance shop looked at the air conditioner. It was an easy fix. We let her know our budget and she did everything to help get us the van, so the final cost didn't exceed the cash we had. She even had to call her boss. HIGHLY RECOMMEND We would DEFINITELY purchase from Sherri and El Dorado Truck & Auto Sales again‼

Had the best experience! Kevin hooked us up with our dream vehicle! Definitely consider using west…read morecoast auto sales for your buying needs. We love our Denali !!! Thank you to all you guys... Holly P.

came in to see an Audi s7. The financial specialist was a very respectful and nice man. everything…read morewas well until a man with a BMW hat driving a white Honda spoke to me about the car he was very rude and thought I wasn't a serious buyer due to my age. He told me to run my credit before test driving which is ubsurd. He didn't give me respect due to my age thinking I couldn't afford the car. which keep in mind was only listed for 21,000. very rude person and lost money for his company due to his ignoranc.

I found they had a truck that fit my needs and happened to be passing through town (on my way from…read moreSan Jose to Reno ) on a tight schedule. I told Joran i have 1 hr, I want to pay the advertised price + Tax&License. 45 minutes later i was back on the road with a new Silverado 2500. I was totally expecting the run around and to have to walk out. When ever i am in the market for a new car i am giving them first shot at my business. Highly recommend for a straight forward no 'sales man games' experience.

I inquired about a pre owned vehicle they had before they were open, Jimmy got back to me…read moreimmediately when they opened and began the process with me. Very professional and quick, and within an hour everything was ready for me to come in for the test drive. There was no pressure or expectation, just being super helpful and friendly. Tom the sales manager was also very quick to get all the paperwork together and I got a great price on a great vehicle. I would not hesitate to recommend this dealership to any of my friends and family!

I went in to the shop today to ask about getting a lift kit installed and some wheels with tires…read more I walked in and the sales guy completely ignored me, didn't ask me if i needed help. At the time he was talking to another customer, but he made no attempt to let me know he would come help me despite me staring him a couple times for the 10 minutes I was there. Seems like customer service is not their thing, so felt like leaving was the right thing to do.

Started off with a phone call with Rick and ended up with a lifted truck! Rick made the process so…read moreeasy that it was weird! You can't beat that in today's world! Did my research and they were the best shop to work on my truck. Highly recommend Norcal Motor Co. They did not fall short of my expectations.