I recently went into anaphylactic shock and received some of the most compassionate, attentive care…read moreI could have hoped for during such a frightening experience. The entire team acted quickly, kept me informed, and treated me with genuine kindness the entire time. The paramedic who cared for me was especially wonderful. He explained every medication before giving it to me, made sure I understood what to expect, and even got me a blanket to help keep me comfortable. One nurse also went out of her way to bring me the fluids I requested since I hadn't eaten that morning, and even brought me food. That level of compassion and attentiveness truly stood out. This experience was night and day compared to my previous experiences before Vanderbilt took over, and I genuinely believe they are on track to providing this community with the level of care patients deserve. Thank you to everyone involved for your professionalism, urgency, empathy, and humanity.

This is the worst hospital I've ever been to. The lack of humanity and care is horrifying…read more Employees just waltzing around gossiping like it's social hour when they should be doing their job. Front desk girls are condescending and rude. Just so desensitized and not giving a crap. Seeing patients suffering for hours and hours with no help was just not okay to me at all. Not to mention how disgusting the rooms are. Walls are dirty and there was literally a puddle of piss on the floor when we finally got my mom into her room. I will give credit to our nurse Donna because she was awesome. Literally the only good thing I'll mention about this place besides the snack machine. Besides Donna this hospital needs a complete turnover of staff. FUCK this place.

I was brought into the er ..Dr. Mandaelil Was VERY thorough…read morein getting to the problem. He also did my surgery (pacemaker) amazing ....the scar is very small and the longer it's been the better it looks! I highly recommend him for are cardiac issues

We don't need the Church making medical decisions based on their beliefs and not science. I…read morewouldn't trust my dog to these people. Find a hospital that puts science first... however, if you want a priest with no medical background making decisions for you then this is your place. The good news is there are plenty of other facilities in town to choose from.

My husband has been seeing Dr Michael Todd Miller and Dr Robert A. Pickett at St Thomas Heart ~ St…read moreThomas Midtown for the last 3 months. His case is complicated because he had triple bypass (5 blockages) 17 years ago and is now in his 70's. They are carefully studying what treatments to do in light of his overall health and have not done some things because the risk was too high. Right now, thanks to Dr Pickett, my husband is wearing a defibrillator vest. They take their time to answer all our questions until we understand what's being done and why. It's obvious they care about each patient and want only what's best for the patient. We could not ask for better doctors than these two men.