I would give Cha Cha in Kenilworth 2 stars…read more
This was my first visit, and while the service was friendly and welcoming, the food itself was very disappointing. I appreciated the complimentary yuca fritters with special sauce, which was a kind gesture. However, the overall quality, freshness, and authenticity of the main dishes did not meet expectations.
Parking is very limited street parking.
The Cuban breaded steak was the biggest disappointment. A proper Cuban-style breaded steak should be thin, tender, savory, garlicky, slightly citrusy, well-seasoned, evenly breaded, and pan-fried until crisp and golden. The version I received tasted oddly sweet, the breading separated from the meat, and the steak had a gummy texture with an old-looking color. It did not have the freshness or clean savory flavor expected from this classic dish.
The red beans were very concerning. They tasted strongly like vinegar, and I had to spit them out. When I looked closer, there appeared to be a white, murky-looking substance in them. Beans should never taste sour or vinegary unless something is wrong. Cuban-style red beans should be creamy, savory, aromatic, and well-seasoned with garlic, onion, peppers, cumin, oregano, and bay leaves.
The white rice was also not acceptable. It was hard, did not taste fresh, and had a vinegar-like smell and flavor. It appeared as if older rice may have been mixed with newer rice. Proper Cuban white rice should be fluffy, clean-tasting, separated, and neutral in flavor.
The moro with black beans and rice was better than the white rice, but still lacked depth. It needed more bay leaf flavor and stronger Cuban seasoning. A good moro should have a rich, savory base from sofrito, garlic, peppers, onions, beans, broth, herbs, and slow cooking so the rice absorbs the flavor.
The oxtail was tender and okay, but it did not fully deliver the deep, rich Cuban-style flavor I expected. Traditional Cuban oxtail should be slow-braised with garlic, onions, peppers, tomato sauce, wine, herbs, and spices until the sauce becomes rich and the meat is deeply seasoned. This oxtail tasted acceptable, but it seemed as though it may have been prepared a day or two before and reheated.
I understand that many restaurants legally prepare certain foods a day ahead, especially dishes like beans, stews, and oxtail. However, food should still taste fresh and be stored, cooled, reheated, and handled according to food safety standards. Sour or vinegar-like flavors in rice or beans can sometimes indicate fermentation, spoilage, or improper storage, and that should never reach the customer.
The best part of the meal was the dessert. The vanilla flan was very good, and the coconut flan was excellent. The coconut flan was rich, creamy, and full of coconut flavor, with shredded coconut pieces that added texture and made it stand out. That dessert showed real potential.
The prices were reasonable, but reasonable pricing does not make up for poor freshness and low food quality. It did look like they may do better with sandwiches and empanadas, which I did not try and perhaps should have ordered first.
I cook Cuban food, Puerto Rican food, and other traditional dishes myself, and I lived in Miami for over nine years. I also learned from Cuban friends who cook authentic Cuban food at home. Because of that, I know how these dishes should taste. In my opinion, the dishes I tried did not represent Cuban cuisine with the freshness, authenticity, seasoning, or care it deserves.
The restaurant may have people who know how to cook, but based on this visit, it seems the kitchen has lost some of the authenticity and discipline needed to serve fresh, properly prepared Cuban food. Food that tastes sour, vinegary, old, or questionable should never be served to customers.
The service and desserts were the highlights, but the main dishes need serious improvement in freshness, food handling, seasoning, and respect for authentic Cuban cuisine.
There are several areas that need improvement. Freshness and food safety should be the main priority. Rice and beans should never taste sour or vinegary unless intentionally prepared that way, and food that seems old or questionable should not be served.
The breaded steak should be freshly breaded, crispy outside, tender inside, and properly seasoned with authentic Cuban flavors like garlic, citrus, cumin, oregano, and bay leaves. The rice should be fluffy, the beans creamy, and the oxtail deeply seasoned and fresh-tasting.
I believe the restaurant may have cooks who understand Cuban cuisine, but the kitchen needs to reconnect with freshness, consistency, authenticity, and stronger food handling standards. Cuban food is rich in flavor, comfort, and cultural pride, and with improvement this restaurant could better reflect that tradition.
