I would like to thank Tyler, late Friday night I was stuck in Millbrae with a phone that had died. With no way to contact Uber to get back to San Jose, he helped me. I bought a charging cord and he went in the back somewhere to get a plug to make it work. It restored my faith in mankind, that there are still good people on this Earth and Tyler is one. He went out of his way to help me. I hope whoever is in charge reads this and lets him know. Thanks again Stan read more

I like tobuy most of my veggies and fruits at Safway. The produce at most, if not all Safeway locations are always fresh and clean. On top of that they have a lot of organic options which is always a huge plus. It's a bit more expensive, but worth every penny. This location as it all, the shelves are always full and the customer service is excellent read more

Safeway - So fresh ! - Grocery Near Me - Millbrae, California

This Safeway was big and had a parking garage. The Safeway was on top of the parking garage and this was the first time I had seen that which was cool. The aisles were clean from what I saw. The staff here were friendly when I talked to them. We came to buy something for the dinner we were going to later. There was a lot to choose from in the area that we were looking. This Safeway had what we came here for and wouldn't mind coming back in the future if I was in the area. read more

Safeway - Grocery Near Me - Millbrae, California

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They've stopped individually wrapping donuts/bread/bagels so anybody who's still sick could potentially contaminate them. Regardless I found myself still reaching for a few individual donuts in the case...that is until something flew up from INSIDE the case and that was enough for me. Personally I think they should have kept everything pre-wrapped for a while just to be safe and sanitary. Also I wish the registers were better staffed - one register was open and there were easily 10-11 people in line and no one was being called to help - I'd say I was a good 14-15 minutes in that line waiting. Don't know why they just can't keep the self checkout open late like the Westborough location does... read more

disastrous service in the deli. I asked 4 people where I could get a sandwich and 20 minutes later and having been given a run around I finally walked out as tge sandwich maker refused to make a sandwich claiming I had called him stupid which was patently a lie. you can email me at Prima49@ Aol.com. read more

Came by the other night and parking was convenient underneath the Safeway. The floral department was well stocked and the process was easy until checkout... Self-checkouts close at 11 pm ...the only cashier was overwhelmed with the line...poor planning on Safeway's part? read more

Well the new 2 story Safeway that replaced. The very old at this location has been open well over a year and it is fabulous. Despite the slight confusion of getting a cart downstairs and putting it on the cart escalator as you go up the people escalator from the huge parking lot (which is a lot like the Safeway in Honolulu), this new incarnation is very large and has everything you can ask for, including a Starbucks with a dozen leather sofa chairs and long tables for your laptops ( with wall outlets every 6 feet), and an adjacent outdoor patio seating area for those nice days with 7 umbrellad tables and chairs. All the other modernized upgrades of newer Safeways is here too. The convenient thing about this location is Walgreens is next door and Trader Joes is just a few doors down next to Petfood Express. This is a welcome return of Safeway to the neighborhood. If you want old school groceries, you can always drive south a bit to Lenardi's at the edge of Burlingame. read more

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Brand spanking new and full of... problems! I am not sure how architects and engineers make sense of this. The parking lot directly across from the store, where a good number of shoppers park, creates a nightmare. As you walk toward the store, you are crossing the road as traffic zips by. And being in the day and age we live, nobody driving wants to slow down to let people walk through. It's a bit scary actually. The store is shiny and new but it's got more flaws than Lindsey Lohan. The lobby area is tiny and yesterday the "courtesy" clerk jammed 4 sets of carts into the lobby, blocking the escalator and creating a huge problem for people unable to use the stairs. No bueno kids!! The store itself is ok. Wide, set up just like your garden variety Safeway store. I do like the organic produce selection, although I read a Stanford university study that claims organic produce is marginally better than regular produce, so I stopped obsessing about this about a year ago. Floral section is small, but they have a solid selection. Butcher shop is pretty good. I spoke with the butcher for a few minutes regarding the grass fed beef they offer and he gave me some good tips and suggestions. I like being able to chat with a butcher and so far this place is doing well in that area. I have been here about 12 times since they opened, so clearly it's not terrible. I just have some concerns about being run over while I am walking back to my ride with 3 bags of groceries in hand. I mean, getting run over is bad enough but it's even worse if you have $150 worth of goods in hand. read more

-I shopped here yesterday after I swore that I wouldn't. The convenience and attraction of some other stores in the area made me stop in once again. Here's what I saw inside: -Crazy, filthy homeless woman following an employee, cursing him with loud, horrible profanity. Her demeanor was quite threatening and disruptive. -Onion skins all over the floor in front of the fresh onion display. A real mess, and a bit of a slipping hazard. Do people actually remove the outer layers to make the onion weigh less at checkout? -Most of the sale items that I went to purchase were not on the shelves; apparently staff had not restocked after the weekend (it was 2 pm on Monday.) -I couldn't find a carton of eggs that didn't have any eggs without cracked shells. I checked at least eight cartons, and then gave up. -While I was focusing on said eggs, a well dressed, high end looking woman (who apparently didn't know how to say, "Excuse me, may I access that area," grabs my cart and shoves it into the aisle without a word, but with plenty of non-verbal attitude, so she could get to the cracked eggs. Think "Karen." I completely understand why grocery shoppers wait in the line in the cold and wind across the street for Trader Joe's. Never again. read more

Zero! NO FRIED CHICKEN!!!! Wtf!? Not even cold fried chicken! Sorry, love y'all. Was jus havin a moment. Always friendly folks and the food to go is always relish! Much love to the kitchen staff and all other staff included! They are a team of hard workin helpful folks! Thank y'all for bein there for us all! read more

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How can you NOT love this Safeway. They have a great deli area, including a gelato shop, peanut butter maker, and sushi. They also have a Jamba Juice, Starbucks, and watch repair shop inside. The selection of products is amazing, everything is super fresh and laid out well. Plus, everyone is super nice and friendly! This is one of my favorite Safeway's ever! read more

I already dislike coming into this Safeway but I'm always optimistic I'll have a better experience! Wrong! I came in her with my daughter to grab ONE thing! Went to self check out. Last time I did self check out I was told by the cashier there are 2 different self check out lines. So I go into where line number 2 would start.. wait 5 minutes. The cashier named Shiela T. Yelled at the customer checking out in front of me! was literally shocked! And then she yelled at me that there is only one line! At this point I had waited almost 10 minutes! I think the majority of people start out in retail. We can all agree it's not always the best job. Especially when the self check out stands aren't working. But to yell at a customer!? Where is the manager of this store!? After having to restart my position in line. Waiting another 5 minutes..I just put my stuff down and left. read more

Pretty much a Safeway in every respect, with a couple added bonuses: Very easy to commit suicide in the parking lot (or homicide, depending on which side of the wheel you're on), due to the complete lack of pedestrian crosswalks and multiple blind turns that make up this labyrinth of a parking area. Very quaint Starbucks and indoor/outdoor lounge and seating area. Great place to chill out with a book or laptop, either before or after you've done the same at the Starbucks across the street that you could easily hit with a rock from THIS location. Tasty to-go salads for $4-$5 that keep me alive during the workday. They're a little bit more expensive than Trader Joe's, and not always as good, but it's good to mix it up sometimes. $1 any-size fountain Cokes in the deli through September = :0) read more

I never thought I'd rave about a supermarket chain, but this new remodeled Safeway is pretty impressive. It's 100x better than the old Safeway here and has an Whole Foods-esque atmosphere. To the left of the supermarket inside is this huge food area where there are separate stations for a ton of things like sushi, sandwiches, gelato(?!), baked goods, breads, etc. In addition, they have Starbucks, Jamba Juice (altho I didn't see it), and tables where you can eat. Almost like a food court inside a supermarket. I'd give this place 5 stars but the prepakaged sushi I got was not so great. The California Rolls (fake crab) I had were basically American seafood salad stuffed in sushi rolls. Not so great but I'd b willing to try other pre-packaged sushi again next time. Bottom line: This location actually makes Safeway rather cool. read more

Safeway - Safeway sushi - I'd pass on the california roll - Grocery Near Me - Millbrae, California

Ambiance// This place is rather spacious. The ceiling is really high! It has a large selection that's really organized! I got there right before it got busy. I was in and out rather quickly! Also, the bathrooms have four stalls and are relatively clean! Parking// Lots of parking! Prices// I only buy items that are on sale here. If its not on sale or there's no coupon, its not worth it. Poor graduate student here! Staff// Everyone was really nice, but it did take awhile to find a staff member so I could ask where the restroom was. Must be understaffed, but they are rather quick! I set something down in an aisle so I could go to the restroom without holding it. And when I went back to get it, it was gone! Wow they're super fast! Random fact// When I got home, I found a random onion in my bag. So weird! Thanks for the free onion Safeway...? read more

i was walking out after paying for my groceries and putting my cart away. i had taken a little time to move some items around to make sure my bags weren't to heavy ( all of the items were already in bags and were only moved from bag to bag) and as i was walking down the stairs i had a man run after me and get all up in my face about loudly telling me how he had me on camera, kept telling me i was on camera putting all those items in my bags. kept repeating how i stole all those items in my bags. asking who helped me (which i didn't remember or know). i told him i had purchased them and i had my receipts(one from trader joe's and one from safeway) and i showed them to him. i even told him he could look through my bags if he needed to. he looked at the receipts and then just walked away. he didn't apologize. he didn't say sorry for getting up in my face. a grown man being aggressive and getting all up in a young woman's face when she's alone is disgusting. i would have completely understood if he had taken the time to ask me to stand to the side and let others on the stairs pass and asked if i had my receipts. but there was none of that. just aggressive behavior. read more

Pros: - Freshly ground nut butters: You can even sample them, but only during work(ish) hours because they close down the self-serve grinders after a certain time of day. - 2 DVDPlay machines: $1 movie rentals! - Jamba Juice: You can ask for a sample of whatever smoothie they just finished making -- there's always some left over, and if it doesn't go in your mouth, then it's just going to go in the trash anyway! - Hot foods section: I'm a total sucker for their chicken strips (no trans fats, woohoo). The self-serve buffet-style bar has pretty decent broccoli beef. - It's huge and still looks pretty new Cons: - Parking can be a nightmare during peak hours - Can run out of popular items, especially by Sunday night if the item's on sale P.S. If you type in your phone number (on the card swiper/signature pad thingy), then you don't need to carry around your Safeway Club card. read more

Am I actually giving a safeway 4 stars?!?! While I do still maintain that safeway is an inferior grocery store chain in many many ways, this safeway is actually pretty decent. Its best features are the dedicated (albeit small) natural/organic food and bulk grains sections. Why no Safeway in SF has a separated natural/organic area is beyond me. Also, the produce section here is pretty massive. One strange thing I've noticed is that all the cold drink areas near the cash wraps usually have very little coke, if any at all. It's true that coke is greatly superior to any and all pepsi products, but it seems odd that it's always missing from these refrigerated sections. read more

This safeway is MASSIVE and well-stocked! You want produce? Enter the kingdom of fruits and vegetables! You want Jamba Juice? Starbucks? There are BOTH, as well as a hot food bar that looks absolutely kickass but I haven't tried yet. Their selection is better than any other Safeway I've been to; they're open 24 hours a day. They stock Dave's Killer Bread, lots of feta cheeses, both shelled and de-shelled sunflower seeds... Things I've desperately sought at other Safeways in vain. Plus a gorgeous, wonderful-smelling flower selection. Oh-- and you want to check yourself out? There are mirrors in the personal care aisles, and automated machines at the exit. read more

terrible customer service, waited over 20-30 minutes & went to 3 different registers no employee wanted to help open the glass door for me to purchase formula for my crying daughter who was in the car with her father. read more

This Safeway is nicer and has more organic/natural items than the closest Redwood City Safeway, which is only a few miles away on El Camino. In addition to the typical amenities of a florist, deli, bakery, and alcohol aisle, there is a gelato bar, juice bar, watch repair, and an automatic machine where you can insert a credit card and leave with expensive electronics. This makes sense, since Menlo Park is a more tony locale. But this Safeway is plagued with the same old problems as the closest other: extremely long lines (why bother having twelve registers if only two are ever open simultaneously?), unpleasant heat/humidity, and often unclean bathrooms. But it is open 24-hours; do, however, prepare to spend more than is necessary of your allotted 24 daily hours waiting around. read more

Safeway - Long, long lines: your reality, should you choose to shop at the Menlo Park Safeway - Grocery Near Me - Millbrae, California

I think Safeways in general are quite expensive for some reason. I'm not sure why because they strike me as very middle class and certainly not in the same tier as Whole Foods. The eggs here are around $5 when the same product can be found for $3 at Trader Joes. Anyway I came here on a Saturday night and there definitely weren't enough cashiers open. Why is this always an issue. Even the self checkout line had a good 6 people or so in line. read more

I live 2 blocks from this Safeway and will never shop there again. I grabbed a bottle of white wine that was advertised for $16.99 for Safeway members and $20.00 for non members. I have a Safeway card but didn't bring it with me. When I went to check out they asked me for my phone number. For some reason they couldn't find me and they wouldn't offer the member pricing. I will take responsibility for not having my card and why my number didn't work as it may have been an old number. What's disturbing is they won't give non members the best pricing forcing us to give them our personal information; which I don't want to give out. I find it offensive that Safeway does this when their two largest competitors don't. I am done with this organization and will never spend another dime there. read more

Modern like Safeway. Well stocked. Only negative was Sunday cart drivers on a Sunday night. Parking is under store, but center was bustling as their were lots of restaurants and retail stores. It's a good normal Safeway to grab your grocery needs. Ample deli section. Negatives were the dirty garage, hearing what I think were the homeless ppl (or ppl hanging out in garage) shouting or talking loudly in or around garage, as their voices echoed throughout the garage. read more

They have some staffing issues here. One woman supervising the checkout line in particular gave me the third degree for coding in my apple purchase as opposed to scanning it through the bag. I generally read the code and type it in because most scanners can't read through the semi-opaque produce bags they use so rather than holding up the line trying to get the scanner to read for the 10th time I usually just pick up the number off the sticker and key it in. I've never had anyone at any store give me a hard time about it until tonight when the woman here at the Millbrae Safeway came over and scolded me, the customer, in front of everyone about keying in the number. When I pointed out the scanner had rang up the purchase just fine and asked if she wanted to double check it she stomped off in a huff. I understand there are people in this world who like to cheat the system but this was a $2.50 apple purchase and like I said the scanners have a hard time reading through the bag. I think she handled the customer service quite poorly and was shocked they would treat their customers so rudely in front of everyone over a couple of apples. Despite this I did not raise a stink or complain to her supervisor, she seemed to have enough personal problems and I didn't want to make a scene so I let it go. Hopefully she gets some help or they give her a stockroom job instead. Otherwise other customers may not be so understanding. read more

So fancy, so complete!! They have the Safeway Signature Cafe complete with Salad Bar, Chinese Food, Sushi, Soup, Salads and Gelato!! Not to mention the typical Starbucks and Jamba Juice. I haven't ventured to the produce and other aisles but I hear you can make your own Peanut Butter. Neato! read more

If you live in the Palo Alto area, this is the Safeway you have to go to. 1) It's the biggest by far out of the nearby ones. Selection should not be a problem. 2) It's open 24 hours, how cool is that!? I'm from Arizona, so I haven't seen a supermarket like this before. 3) It's the easiest to find, just go down El Camino Real. Buy your groceries, have fun. read more

To me 5 stars means, "Absolutely outstanding. I have learned something new from this experience because the products or service was that great!" 4 stars means, "Friendly service, helpful service, and great products, cleanliness and design or layout" 3 stars means, "Mediocre, average, average service, average essentials only selection, this are organized but not extremely clean. 2 stars is what I give this Safeway and since I recently moved to Cali, my first Safeway experience. (I hope they all aren't as bad). To me in a beautiful town like Millbrae And the facade of its beauty on the exterior of the building. I walked in with high expectations. With my bar expectations raised I'm immediately shocked by the Oder in the front main lobby up the escalator to find trash and garbage often times now on the floor, down the isles, looks like I'm shopping in a subway or on BART. In places like that I expect such filth, but not where I am suppose to purchase my consumables. Then the service is to me exactly this 2 STARS because, no one is ever friendly or says Hi! At our company we have a brand absolute of greeting customers with a friendly hello within 5 secs so ppl feel welcomed. It worsens, as I go to ask assistance or directions, I receive what I would consider just poor service. A half way answer or they say they'll get someone and never do. I've also ordered a fruit bowl for a party once come to pick it up and everyone is acting like they have no clue what I'm talking about and the fruit bowl was never made. This place has seriously ruined my ambition to shop for groceries. Today I'm going to try a different location in hopes that My experience is much better. If not... SMH. read more

This is the mecca of Safeway's. It's worth the drive from the SSF, San Bruno side to come here due to the decrepit Safeway's we get. There's plenty of parking and ample amounts of check out stands to accommodate the masses grocery shopping during busy hours. They have quite an extensive selection of organic produce here- more vegetables than fruit but still better than any other store in the area which includes Lunardi's and Mollie Stone's. (You'll save a lot more by coming here too.) Other than that, they have everything every awesome Safeway has as far as departments go from Bakery to Deli. It's so spacious with lighting that doesn't glare throughout. So the shopping experience itself is a pleasant one which will encourage you to take your time. This Safeway makes me love Safeway again after experiencing constant frustrations at the SSF and San Bruno locations. lol read more

Ever wonder what does it feel like to have brainless monkeys ringing your grocery up? Go to this Safeway at around 10 pm and you will see how efficient these brainless monkeys work together to piss you off. I was in this Safeway to grab a bottle of wine, after I handed my cashier my drivers licences she noticed the expiration was punched out because I have applied for a new licence. After talking to her manager which she told me she couldn't verify my ID I decide to go home and pick up my federal ID(Passport). After coming back from home with a different ID the same cashier doesn't even bother to try to ring me up or talk to me. Instead, she called another manager over the intercom, walked away, got a different manager to talk to me, also walked away, and make me wait at the lane. 10 minutes later she got a call on her lane, telling her she can now verify my ID, but instead of ringing my order up on the spot(ONE ITEM ONLY) she said I have to go back in line. Please Safeway... you get paid minimum wage. The least u can do is to make the customers happy. And you cant even train your employee to do that. How hard is it for you to just tried to see why I came back? What else can you do? I guess Safeway employment is only meant for useless people who just drool and scan the barcode, After all, what else are they good for? read more

Cashier is so rude. From now on I'll never go safeway in Millbrae. Worst cashier I've ever met. Worst.. read more

Your friendly neighborhood Safeway! I've only been here a couple times while visiting the boyfriend. The parking lot is pretty small, but the actual Safeway resembles most other ones I've been to. It's been clean and well stocked during all my visits theres, and it was here that I first discovered Safeway's new chips! I've tried the cheddar/sour cream as well as original wavy and both taste just as good as their name brand counterparts. They're zip lock too! Great for your everyday grocery needs. :] read more

I guess the place to begin is the parking lot. It seems to always be a mess. The isles are lined up perpendicular to the store front and the only way out is to head towards the store where shoppers are crossing, or head towards the only exit opposite the store where cars are usually stacked up trying to get out while others inch in. Another exit is nearly impossible to get to. I've visited on weekends, weekdays, evenings, and mornings and the stocking evidently goes on all the time. There're always huge boxes blocking isles - and not necessarily being unloaded. It seems that they are placed in the isle until someone gets around to unloading them. If you visit after noon, you have the 'Mom' crowd pushing the gigantic shopping carts with red and yellow cars attached to the front. Just try to get around them. If you prefer hormone free dairy or meat don't bother going to Safeway. And their seafood is disgusting...who knows when it was pulled out of the ocean. When I asked for sashimi quality tuna at the seafood counter, the seafood man walked around the counter, through the store, and handed me a can of Chicken of the Sea! I haven't been back to the deli counter since I asked for Parmesan cheese and no one knew what it was. I had to fill out a "special request" with the manager - they carry it now in a cheese island in front of the deli. Customer service is almost nonexistent. (Is anyone ever at the nut counter?) You know, many of the prices aren't any better than Dragers, Trader Joes, or Whole Foods, you only get the "special" price if you agree to let them do a marketing study on your buying habits by getting a card. I can only recommend this store to those of you looking for a two for one sale on bags of Ruffles or big cartons of pre-made food, then prepare to run a broken cart through an obstacle course to get to them. read more

Wow, there's a lot of hating on this place which I don't understand why...? Shopping experiences here have always been good for my husband and I and we come here 3-5 times a month. Service is pretty good - never had any problems. Trying to find a few items I had on my shopping list the staff are helpful. (Found a desert recipe online I wanted to try and being from England I didn't have a clue what Cool Whip was... ended up asking the lady in the bakery and she took me halfway around the store to the freezer section just to make sure I got it). I love the fact that they have Bakery and Deli here too and even managed to order a cake for us to go and collect on Christmas Day! Awesome. They have some really good club card deals here too. Since changing over to the online coupon's I don't have the worry of having to remember to hand them over. Look out for the yellow tickets on the food as often you get free items! Yay. Only downside to this store is that some of the fresh fruit and veg here has often seen better day's. Large parking lot out front but can be a bit of a nightmare at the weekend and often run out of cart's at the front of the store so have to wander around the lot to look for one. read more

What a fancy Safeway! Just a little strange in how it is laid out. Felt like everywhere I turned, someone was going to hit me with their cart. Other than that, I really liked this grocery store. I was shocked to see they had a nut stand where someone by the pound measures out nuts! A lot of the customers looked fancy to me. Women in dresses and nice clothes. Even saw a man in a suit on a Sunday morning. I liked all the little details this store has. In one asile I notice a soda fountain. There is a Jamba Juice, watch repair and can't remember what else? Pretty cool. read more

I love this Safeway because of the following reasons: 1. Great selection of wines - you may be asking yourself at a grocery store, seriously? Yes, seriously and I'm not talking about wine in a box. The vietnamese guy who works at the wine area is very knowledgable so go to him if you don't know what to buy. As a bonus if you buy 6 bottles you get 10% off using your Safeway club card also provides extra savings so drink up! Cheers to that! 2. Kennedy (manager?) is great. He's actually very helpful and quick. He made our returning process so easy, so thanks for that! We didn't have to wait for 30 minutes, which is what we anticipated. Quick and to the point. Done and done. 3. Merchandise is always fully stocked 4. Jamba Juice anyone? Yummy! Thanks Kennedy for helping us with our wine issue. read more

I visited the Pharmacy at Safeway Millbrae and I really appreciate how friendly Judy the Pharmacist was. I've been to the Pharmacy 3 times in2 months and Judy even remembered me. She is very professional and knowledgeable, I really appreciate the excellent service I experienced here. read more

Placed an order over the phone for Sandwich Platter serves 8-12 ppl. cost was $34.99. The person that took the call was very nice and described what sort of items will be in the Sandwich Platter. The other options was the Croissant Platter serves 12-16 ppl for $39.99. She sold me on the Sandwich Platter. Customer Service was wonderful. I'll update later on the Sandwich Platter on Monday, August 2 Update: the sandwich platter was very fresh, but my hungry co-workers didn't think there won't enough sandwiches. Their pigs... read more

This is the nicest Safeway in the area. But...! The last time I was there, a staff member tossed their dirty sweat stained shirt on top of the veggies while they loaded new veggies in a nearby display. I checked backs at the end of my shopping trip and it was still there. I added a photo to the galley of this. Nasty. read more

Safeway - This was gross. The employee tossed their dirty shirt on top of the veggies and left it there for 20+ minutes. - Grocery Near Me - Millbrae, California

Amazing pharmacy! Super fast and great customer service. I was helped instantly by Roland and he was the only one working at the time too. One of the best pharmacies I've ever seen. Thank you!! read more