Shop elseware! . Completely gone down hill and so poorly managed now.. , always understaffed and management refuses to fill empty cashier stands, (even temporarily) while there is consistent lines leading to the back of the store ..frusterated customers always irritable and bickering. Theres flies all around the deli counter and in the kitchen... This place is a dump now. read more

At 6:20 pm tonight at Safeway in Hermiston, OR, I was victim of a robbery. Some of my personal belongings sitting on my cart, all my groceries, and the cart itself disappeared. I had left them for approximately 60-90 seconds parked out of the way in the view of the cashiers, to walk into a nearby aisle to pick up a very few other products before heading out. When I came back a minute later, it was all gone, along with my gloves. I walked all over the store looking for the cart for nearly 10-15min, even outside, fearing for my stolen gloves. The store was not very busy, and there was a lot of staff there tonight. How could my whole full cart disapear in such a short period of time in everyone's sight? I felt like I was victim of a robbery but it did not make sense: why would someone steal my cart? My gloves, I would understand, but my unpaid groceries? This felt more like a bad prank... So, I decided to walk through the doors where staff leaves supplies and through which we had to walk to access the restrooms. There are carts parked there sometimes, away from the patrons' sight. Nothing. I decided to ask a staff member for help. He did not even have to think about it and took me right to the customer service desk, look, then reach underneath the desk and gave me my gloves back!!! What the f***? And what about the groceries? "We put them back." "All of them" I answered, chocked; the cart was full. They emptied it all in less than 90 seconds. All of the shelves were empty, I had to rush to grab as many as possible of the groceries I wanted to buy but some were all already gone. It took me twice as long to do my groceries after a 10h shift with bearly a lunch break, trying to help the community. I was exhausted and hungry. And today is my freaking birthday! I would have never thought I should worry about being treated like this in any Safeway. I tried the store customer service, the lady there hid into the office when I went to see her. I left to put my groceries away and came back, tried for 10 min without luck so I left and called from the car on my way home. I talked to the manager who told me something stupid: "we had to put your groceries away because of perishable items". There was barely any perishable beside yogurt (which is fermented) and a few produces. No meat. That is the most stupid answer ever. 90 seconds max I was gone. And my gloves were there, which clearly indicated that I was coming back... Shortly!!! I worked in the food industry so that obviously was a bad excuse for either a terrible prank, especially since I ran into an empty cart with only 1 meat item in it, sitting in an aisle instead of a fridge. Is this because my Licence plate is from another states? Or is this because of my accent? I heard of discrimination at Safeway but never believed it as I have been shopping at Carrs and Safeways all over the North West and never had a problem! This is unacceptable and extremely stressful. I talked to a few persons tonight about my terrible experience: everyone leave their carts unattended for a bit, and it seems this never happened to anyone elese. The only good point to this terrible affront is that I spent way less money than I attended to. read more

Safeway Bakery wedding cakes: my daughter and I ordered a 3 tier wedding cake for her wedding on 10/8/23. They don't deliver so a family member picked it up. The cake was in a used cardboard box. It obviously was not put together right because when they pulled out of parking lot, the 2 top layers fell off of bottom layer. Disaster!! They immediately went back into store and one of the bakers worked likecrazy to re 2 top layers so cake would make the wedding. They put layers in separate boxes so we had to put cake together at wedding. They gave us a few fresh flowers to put on cake. Needless to say the cake looked very amateurish and looked like the leaning tower of pizza. It originally looked nothing like we ordered and paid $600.00 for. It didn't even taste good and nobody would have paid more than $100.00 for it. The biggest disappoint of the wedding and I would never recommend Safeway Bakery and or the cake designer ever to anyone!!! read more

Safeway - a kitchen counter with a lot of food on it - Grocery Near Me - Hermiston, Oregon

I stood in line to get a refund on ice cream that was overpriced for 2 hours and when I got home the ice cream was separated and completely spoiled. The smell was awful opening it. read more

Safeway - Rotten icecream bought from the Hermiston Safeway - Grocery Near Me - Hermiston, Oregon

Stock in store is great. HOWEVER we have lived in 6 states and many towns/cities and this store has the most rude and yes just mean bullying cashiers. If you HAVE to come here for something use the self checkout unless you like being abused. read more

Final straw! Tried for a week to check on prescription refill only to find out phones didn't work. Was finally able to go in to check on it in person Was told yes they knew phones didn't work and that they didn't have my script. Even though I was told by doctors office they had sent it in 3 months earlier(I get 90 days at a time) shortly after my blood work. She then informed me it was up to me to make sure doctor had sent it . Yes I got proof. Done! Am now going to Hermiston drug and couldn't be happier. Wish I would have done it sooner. read more

Up early today and decided to go and get a few staples for my weekend. At 6 am the store was quiet which made my shopping experience quite pleasant. Every employee I encountered, from the barista at Starbucks to the checker when my shopping was complete were cheery and welcoming. Not they aren't at other times it was just nice to be greeted with a pleasant hello or good morning this early in the morning. Early Saturday mornings may be my new grocery shopping time. read more

The only reason I'm giving this Safeway two stars is that it's at least clean and pretty well organized. Last night (1/13/2022), I went to pick up a few things. Every single cashier line was almost to the back of the store. The self-checkout wasn't much better, but at least with several stations open, it moved a little more quickly. However, when I went to an available station, there were no bags. So I asked the guy manning the self-checkout for more bags for my station, he just motioned toward a stack of them in front of his podium-thingy for me to just grab myself, I guess. Meanwhile, he was pretty much just standing around unless someone's station light lit up for some reason that he had to go fix. So because I had to grab my own bags and set them up to pack, it took longer for me to check out, and of course all the people in line had to wait that much longer. It's just bad customer service. I'm not sure if someone told him to tell people to get their own bags - if so, then this review should be directed at them. Really, it all comes down to management, ultimately. read more

Don't much care to shop here just enough to pick up few groceries people who work there are rude not friendly at all like the whole town of hermiston is when you shop anywhere there read more

I love Hermiston Safeway, I always get great service the checkers are friendly, the store is clean and everything is easy to find. Everything I need. The floral department is amazing as is the bakery and deli. I highly recommend and I've lived here 40 years. read more