Bad news is we had our washer bust a water line while we were not at home. Good news is we…read morecontacted JRCC. For the last couple of days "Tony & Chaz" have been at our home drying out the main floor & crawlspace. They are good! On time, clean, polite, answers questions in down to earth terms. For such a disastrous event in our new home of only 14 days, Tony, Chaz & JRCC have been life savers. We are now contemplating using them for the actual repairs & will update this review as work progresses. Good job gentlemen!

From the owner: Just Right Cleaning & Construction is a family-owned and operated commercial cleaning, disaster…read moreresponse and restoration business. We've served the Eastern Washington area since 1985, first as a carpet cleaning business, and more recently as a full-service restoration company. We're proud to say that JRCC is the oldest, most trusted restoration company in the area.

Very happy with the service. The most reasonable price and they go the extra mile. They did great…read morework which made the follow up work easy. Before we finished our project their service was again required to complete our project. Without hesitation and with a very short turnaround they had us back on the road to completion! A+ Sun Pacific Services! Kim & Eric

From the owner: Sun Pacific Services Provides Environmental Inspection, Testing, Project Design, Project…read moreManagement, Renovation, and Removal services, Mold Redemption, indoor air quality, as well as Water, Wind, and Fire Restoration Services. We work with your insurance, so you don't have to. Now offering janitorial and custodial services for commercial, industrial, and residential.

I rate this company 5+. I'm an elderly local Asian typical woman and found this company outstanding…read morein all aspects. The owner Joseph Walkenhauser stands alone in integrity and conscience in his work ethic.

They don't really respond to emails but are initially responsive via phone. After talking to Joe on…read morethe phone, I was introduced to Mike and Kalani (I think). They looked at my asbestos/popcorn ceiling and gave me a good quote on its removal. I wanted to work with them because they seemed friendly and I wanted to work with a small company. Unfortunately, they ghosted me. After calling and texting for 2 weeks, I eventually gave up. I went to a bigger company, Unitek, who did the work quickly and professionally.

In short: never hire this company. And if you do, do not pay them in advance, get everything in…read morewriting, and double check every piece of work they do. Do not give them any benefit of the doubt. We hired them in the summer of 2020 following a house fire to remediate fire damage, remove and catalog non-salvageable items for the insurance company, store and clean salvageable items, and repair the fire damage. Once they had our ~$70,000 initial payment (signed over before work even began), there was one issue after another. Overall, they are dishonest, disorganized, expensive, and slow. I could write a book on all the issues, but here are a few of the examples: 1) The contractors were caught rummaging through a locked storage trailer on the property. It was so bad that we had to file a police report. 2) They routinely cut corners to increase their profits. For example, they told us they replaced all windows and interior doors in the house. In actuality, they replaced 4 of 7 windows and 5 of 6 doors. They would have left it that way and charged us for completing all tasks if we didn't catch their error and insist on them fixing it. 3) They are slow. Overall a project that should have taken 3-4 months took 9+ months. This is because they executed every step of this project with zero urgency. For example, it took 4+ weeks to install ~1,000 square feet of flooring. 4) Their project management team is generally horrible. During the life of the project we were assigned 3 different project managers and they cumulatively missed 7 estimated completion dates (so far - we're not done yet) between November 2020 and April 2021. 5) Their disorganization consistently causes delays and frustration. For example, we provided the major design choices (paint colors, cabinet selections, carpet, kitchen flooring, etc.) in September and October of 2020. Months later when they finally started ordering materials, we found out that they had lost all design choices. We had to re-provide every choice because of their terrible record keeping and some of our selections were no longer in stock/available because they waited too long to order them. 6) The non-salvageable items list was clearly incomplete. When we complained about the report they "found" 100+ additional images of non-salvageable items. After reviewing the additional images it was obvious that the report is still incomplete and is missing even large furniture items. They have made no additional effort to resolve this error and it has made our personal property claim with the insurance company difficult to prove. 7) They sent us multiple duplicative invoices for a $12,990.28 bill that had been paid 4+ months earlier. Their explanation for repeating the error was an "internal accounting issue". 8) They over promise and under deliver. When they were vying for our business they misled us about the scope of the work that was included in the project budget. About 6 months after they were hired (and paid), they wanted more money to complete the work they originally promised to include as part of the larger project. Since some of the previously promised work was essential (like having heat in the home...), I asked how much it would cost to complete the additional work. It took almost a month to get a bid and once we received it, it was twice as much as their competitors.

We called the Flood Guys after a hot water pipe burst in our home and Cory came out right away. I…read moredon't know what I would have done without Cory!! He hooked us up and worked with the insurance company to get everything taken care of : ) He introduced us to the plumber, for the re-piping of the house, and the contractor to come put everything back together. He was calm, always made sure we understood the process, and walked us through every step. The contents team was just as great!! They moved everything out (including us) and 3 months later moved everything back. Life savers! Thanks guys!!

Good dudes. Professional and gracious in their service. It was amazing to see how prompt they were…read moreand how they stood by their time. Very rare where I live!

We recently had a situation that needed water mitigation. The crew was on site within a few hours…read moreand were knowledgeable and walked us through every step. Very professional and friendly. Thank you so much Rolando, Landon, Ivan, Nick & Kenneth. I will always recommend your services.

Great quality service, kind employees who completed the service that was requested in a timely…read moremanner.