I went to the sauna together with two friends, after excellent experiences with Phoenix Essen…read more But immediately upon arrival and walking down the stairs to the basement into the locker area, I got into trouble. People were SMOKING everywhere, and I'm quite asthmatic resulting in a shortness of breath - besides that is unhealthy. I expected that it was an incident, but walking through your facility I encountered many smoking men. All the 'this is a non-smoking area' signs confused me, so I asked the bar staff. They explained it was allowed to smoke in almost the whole basement, but 'upstairs' (basically, the bar and a small sauna) was smoke free. On their website and on some brochure comparing all Phoenix sauna's, it's not mentioned that smoking is allowed in almost the whole complex. Even more, both state that there is a "Smoking lounge", so I expected that smokers could smoke in there and outside of this lounge, smoking was not allowed. The sauna itself is quite filthy, with everywhere condoms and paper on the ground. It was quite cold, not pleasant if you're only wearing a towel. Compared to Phoenix Essen, Cologne is quite outdated. The men visiting the sauna were diverse, but most of them immediately grab your dick even before making contact. Not a very relaxed atmosphere. I couldn't stay there for long. I asked for a refund, but they said that that was not possible. It's better to visit another sauna in Cologne, or drive to Essen!

In my opinion, the gym is one of the best. The layout, cleanliness, and location are perfect…read more However, what really bothers me is the service. So far, no one has been able to help me over the phone, and the reliability has significantly declined. Additionally, the staff is quite rude, at least over the phone. Due to the poor service, I have switched to a different branch and hope that the service improves.

It's definitely the best fitness center in Dusseldorf. It's clean, the facilities are nice, the…read moremanagement is friendly and they have corporate discounts. I appreciate the free towel service that's included in the monthly rate too. For a 5 star quality fitness center, the monthly corporate rate varies depending on how many months you want to take...3 mos. min. and they also have yearly discounts rates for non corporate members. The price is actually pretty cheap (65-130 euros or so) depending on what membership options you choose considering a tennis center I was a member of in San Francisco is maybe 5 times their price & did not offer towel service for free. It's very very reasonable. Check it out!