A family friend recently purchased a car from here, having asked me to assist him with the process…read more He has owned the car for two months now, with absolutely no issues whatsoever. This is a family run used car dealership specialising in low cost, well maintained and well presented vehicles. The dealership itself is immaculate, the owners are friendly and the whole experience was pleasant. If you are in the market for a decent, low-cost car then this dealership is definitely worth checking out. I will be recommending them to anyone seeking similar vehicles.

Really helpful and knowledgable staff and a great price with quick turnaround…read moreHead pressure tested and skimmed inside 24 hours for £70 WOW

WOULD DEFINATELY RECOMMEND…read more I was ringing around for a price for 2 new tyres for my 03 Renault Scenic. I contacted a number of Tyre places in Sunderland and was told to ring Thompson Road Motors by a member of my family. I spoke to the owner who was very nice and the price he quoted me was much less than everyone else. I went over and they changed both of the tyres and balanced the wheels straight away, they were really friendly and talking away to me, the customer service was really good and the price of the tyres was fantastic.

Started using this tyre centre 12 months ago after a bad experience elsewhere . Service is first…read moreclass , staff are fantastic , prices are best in north east . had two tyres replaced today , will be back in a couple of weeks for two more and my daughter needs new tyres in a couple of weeks as well and they will get her business also. pity other businesses could not follow this companies attitude , the world would be a much better place . well done lads keep up the great work !

Excellent welcome with no pressure to buy, which made me want too…read more.. Superb range of qaulity cars valeted to the highest standard, this isn't Auto trader stuff, Well worth the long journey up to you, will certainly buy another car next year, Thanks Graham Regards Frank

For a main dealership, the staff at Citroen in Pegswood are actually helpful and know their stuff…read more Obviously they are tied regarding what they charge, but they have gone out of their way to get my car fixed in double quick time. They have also diagnosed faults over the phone (when I was out of the area), when a local garage couldn't work out the problem. Helpful and reliable.

I've had good service from here for many years. The staff…read moreare easy to get on with and even listen to my jokes. I have never had any problem with work done here.

An average local independent garage establishment. We used it to get our fan belt replaced…read more Although the job was carried out to our satisfaction and in good time, the staff were rather grumpy and unhelpful as is so often the case. The prices were reasonable. Nothing out of the ordinary but cheaper than Kwik Fit

When our Fiat developed a number of ghastly problems almost immediately upon purchasing it second…read morehand from a dodgy garage, who then immediately refused to mend it(!), I called Benfield Motors, as the local Fiat garage, immediately. They were extremely helpful as well as friendly and polite on the telephone and were able to arrange for us to bring the car in immediately to get it looked at. Since then, we have had to use their services a couple of times to fix problems on the same vehicle and always the telephone manner has been extremely courteous, the staff in the office have been polite and helpful when we have dropped the car off or picked it up, and the actualy work which has been done on the car has been of a high standard. Unfortunately, the downside is the extortionate pricing, which I suppose is nothing out of the ordinary for a dealership, but at least you get good customer service for your money.

Every year it is a panic when the car is due for MOT I sit and panic that it is going to fail and…read morecost a fortune to repair or will break whilst it is being tested. The guys at Tyred and exhausted ease some of that. From the minute you walk in they are friendly and you know your car will be in fantastic capable hands from the minute you walk in! Prices are very reasonable for everything. They even do a special MOT deal for OAP's! how good is that!

This garage charged for a new catalytic converter when all that was required was a bit of pipe…read morewelded. Nothing wrong with the old catalytic converter. Won't be using these rip off merchants again.