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S & S Ace Hardware

2.7 (47 reviews)
Open 10:00 am - 5:00 pm

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9 years ago

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14 years ago

Very good store. Friendly knowledgeable staff. Great selection. Better service than the big box stores.

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9 years ago

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11 years ago

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10 years ago

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10 years ago

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11 years ago

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Review Highlights - S & S Ace Hardware

Walking into S&S, I was greeted warmly by several employees asking if I needed help, and then I spent a good deal of time with Jim back in the Stihl "mini-store" and he was simply fantastic.

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Northern Tool + Equipment

Northern Tool + Equipment

(8 reviews)

$$

I dropped my Ridgid model mobile air tri-stack, 5 gallon, compressor off at Northern Tool at 4125…read moreBuford Drive in Buford, GA on April 9th for repair. (Original cost to purchase was around $500). I have the existing tool check card (number 0102) as well as the Parts, Service, & Repair form which I signed on April 9, 2024. I have the cash register receipt showing that I purchased a tarp and paid $60 for labor in advance of the repair. The customer copy of the receipt is SKU number 155400110024008732 for a total charge of $81.19. I followed up numerous times with the location asking if/when the repair process would be completed. The response was always that the repair was not done and they would contact me when the repair was completed so I could pick up the compressor. I always had to go to the location to inquire about the status, three times. I never-ever received a follow up call from anyone at Northern Tool. Often I left a message, with a promise that they would return my call, and I never got a response. My frustration finally got to me and I drove to Buford to ask in person about my repair. To my shock and surprise the Manager (I believe the name is Jeff) told me that I had picked the item up on April 1st!! I didn't even drop it off for repair until April 9th! I ask for them to show me the signed release and payment for the repair form which they said they were unable to produce. The Northern Tool contact (Holly) I have to thank for never calling me and understanding why would I come back to get my compresser if I had picked it up....SAD! I would not recommend Northern Tool to anyone.

Every time I am unable to find parts or supplies I need that the home improvement stores or my…read morelocal ace hardware don't stock I am able to find them here. I would shop northern tool much more often but it is a 45 min drive to get to the nearest location to me. If you can't get it anywhere else but online and can/don't want to wait for online delivery northern tool likely has it in stock and ready for you!

Howard Brothers - Duluth - Me

Howard Brothers - Duluth

(30 reviews)

$$

Unlike The Home Depot and Lowe's, they have employees that seem to actually want to work…read more Although I go to The Home Depot and Lowe's more frequently, it is only because those two are more conveniently located. I get the easy stuff at those locations. But when I have questions or need help finding the right product, I go to Howard Brothers where the employees make an effort to be knowledgeable of what they sell. Prices are a little higher, but you won't find yourself going back-and-forth exchanging what you purchased the first time making a return and purchasing the 'right' product on multiple trips. The Home Depot and Lowe's have gotten so bad, even the employees tell you to purchase 2 or 3 of something, try them all, keep the one that works, then return the ones that did not work. As far as that goes, I may as well just order stuff off websites which give you equally unhelpful knowledge of what you need. Yep, I'll continue to drive past The Home Depot and Lowe's to get to Howard Brothers when I know I need help or have questions purchasing the correct product the first time.

Called Customer Service to inform them about a friend who needed to grab some screws a few minutes…read morebefore closing. The receiver was very rude and harshly snapped "No!" at the request. My Friend still made the drive and was refused service despite having 2 minutes before closing. If you're looking for quality customer service, this isn't the place.

Rockler Woodworking & Hardware

Rockler Woodworking & Hardware

(11 reviews)

I went to this store, in order to buy a piece of Mahogany that I need for a project…read more While I was there, the store was overwhelming staffed and patroned by older men who I found to be rude. The lumber section of the store is in a back corner, and isn't a very large area. While I was selecting my piece of wood, several men would just walk walk in front and around me, without saying excuse me nor being verbal at all. It was like I wasn't even there, to them. So as to not get touched or knocked over, I had to move away from the lumber twice, even though I wasn't finished making my selection, just so I wouldn't be "in the way." When I went to check out, I was standing in line, and the cashier, Don, called the gentleman who was behind me up to the register to check out. That gentleman let the cashier know that I was ahead of him and it was my turn to check out. I had actually been standing in line for a while before the customer behind me even got in line. Don then called me up- he offered no apology. As he checked me out, Don didn't ask if I had found everything ok. Didn't ask if I needed anything else. Generally unfriendly. I just generally noticed a certain theme in this store, and I don't like the vibe. Maybe some diversity, in gender and/or race, would help offset that vibe. I'm not sure, and don't really care because me nor my dollars will be returning.

They are good for power tool woodworkers. Some of the rocker branded tools are great, some (like…read moretheir chisels) are cheap for good reason.

S & S Ace Hardware - hardware - Updated May 2026

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