Very nice homes ..especially like the 1 story models with 3 car garages but can't modify plans to…read morefit your personal tastes.

Great quality and service throughout our home build. We couldn't be happier with the overall…read moreexperience.

We purchased a home in Murfreesboro with Ole South and we had a very good experience. The builder…read morewas attentive and responsive.

I have been holding off submitting a review for several years due to the frustration with Ted (the…read moreowner's son or son-in-law). I have been in my house for over 7 years now and structurally the house is great. The first guy who started the framing of the house (whose name is Johnny) was amazing. He would write things down and follow up. When I had a problem, I could contact him and he would take care of it fairly quickly to my liking. Now when the job was passed off to Ted to finish the house, that is where the frustrations started. He would not write things down which led to him forgetting to do things. I had to remind him several times to do something that he should have written down. His lack of communication and follow up was also frustrating because he would not get the job done unless you stayed on him. When we closed on our house, we were told that if we had any issues to call Excel and they would take care of the little things. Ted came out and told me to call this company for this issue and that company for that issue instead of taking care of his customer himself. I ended up fixing the couple of spots that he wouldn't take care of. Also, he told us that a few days after we closed he would be over to do a repair, it wasn't until the 1 year warranty was almost over when he finally came thanks to me contacting him once again. It took almost two years after we moved in to get him to finally clean my bricks which was poorly cleaned when the house was built (I mentioned it at the closing also). There are a few more things that Ted never followed through but I mentioned the main ones. If I had to do it again, I would not have signed the papers until EVERYTHING that Ted was supposed to have done got finished. Overall the house is great and for the most part the build quality is pretty good, but having to deal with Ted really put a damper on the whole house building experience. I wouldn't recommend using Excel if Ted was still doing his thing and not taking care of the customers.

We found a house we liked that was still unfinished. Tried to put an offer on the table and…read morecouldn't even get a response from the builder or listing realtor. Our realtor called again and again and the only person that would talk to us was an assistant. They asked us to rewrite an offer instead of countering and we only got that info from the assistant. Listing realtor included Dan Alcorn and another person with Bob Parks Realty. VERY UNPROFESSIONAL all around: builder, realtor, company, etc. I will never buy a house from either group in the future.

PLEASE READ. WE DO NOT RECOMMEND THIS BUILDER. IT IS NOW TOO LATE FOR US BUT MAYBE NOT FOR YOU,…read moreWHOEVER IS READING THIS. We have a lot of issues with Michael Homes and were able to put it under the one year warranty. We are listing some of it below. 1. MAJOR ISSUE - Dryer vent leaking in the attic. The leak goes through the ceiling of our masterbedroom. Now the woods affected and soaked are showing signs of possible molds. We've been emailing constantly but the warranty coordinator only responds once every 2-3 weeks after we have sent a bunch follow up emails (we're pretty sure we're deliberately getting ignored). As for the response, he will only answer one question and will leave the rest hanging. He then visited our home to check the leak for himself and then scheduled a repair twice early this year but nobody showed up. There was also no notice whatsoever that they will not come anymore after we cleared our schedules for that. Not a single apology was offered but instead he gave us a lot of excuses saying he does not have our contact number or he does not have access to his email when he's not on duty. 2. Our garage have cracks on the floor/concrete. 3. The flooring/laminate in the living room is literally floating for you can feel that it was not properly sticking in the slab. 4. Squeaking of the wooden floor upstairs underneath the carpet. 5. Cracked window. 6. Our side landscape is starting to show erosion. They will only do the repainting of the cracked wall but as for the major ones, nothing has been fixed I can go on and on with the list but it is clear now that they dont have the intention of fixing it. They will just say that the issues that they dont want to correct is suddenly not under warranty anymore so you dont have a choice but just to let it go. However looking back before closing of the house, they will promise you everything, making it look like the perfect home for you just to make you sign but afterwards pretty much you are on your own. PLEASE SPARE YOURSELF THE DISAPPOINTMENT FOR IN OUR CASE THE QUALITY OF THE HOUSE THEY BUILT IS NOT GOOD AT ALL. Just take your hard earned money elsewhere and search for other builders carefully. Please take note we're on our SECOND YEAR after we closed. We have submitted everything through warranty and we figured out the leaking issue 5 months after we moved in. We will now let our legal team handle it and we will have this coordinated to BBB and FTC for this has really caused a lot of stress in our lives and we do not deserve any of that.

DO NOT TRUST. Created a home with a defect. That from the start they said they would fix…read more Continually said it would be fixed then they responded it's now your responsibility. Now they won't return the call. The Design is beautiful and contractors are nice to work with. But do not trust this Builder.

They do lousy job and when I tried to get them back to take care of the problem, they just ignored…read moreme. Matt Comparin was project manager. I left him multiple texts and voice messages and he just ignored me. I called office asking if he's still working there. They said he is and they will let him know, but nothing!

Called 3 times, spoke to receptionist each time and never received a call back to talk about a roof…read moreestimate.

They do a good job of their description. They will lease every bit of fresh air and build more…read more They could care less about the types of companies grouped together in their buildings. They like the money and don't care about how it is obtained. If the lot is vacant, just wait and soon there will be another building with space for lease to go with the very overcrowded areas already there. Sad to see the level of money obsession in Murfreesboro.

Love the office staff! The ladies in the office are very kind and helpful!read more

WARNING!!!! Do not use this builder they pocketed our deposit to see a lot. This builder made us…read moreput a deposit just to look at a lot and cashed the check before we even saw the lot. Then said we never paid the Deposit, and wanted a decision by the end of the day on the lot. What a shady, unprofessional outfit! Can't trust them with a hold on a lot just to look how responsible would they be with a hefty Down Payment. To much Mortgage Fraud going in Tennessee they need to be investigated. Maybe Shawn Taylor should research them!!!! SHADY COMPANY (CELEBRATION HOMES - TIM DUNCAN)

We built a new home with Celebration that was finished the end of January. We want to commend some…read morepeople who helped us with the process. Pat Thornton, Jessica Gary, and Santi were especially helpful as we began our home. Tim Bogle replaced Santi and picked right up helping us complete the process. Tim and Pat have continued to be "johnny on the spot" even now whenever we have questions or need help. Thank you Pat, Jessica, and Tim!

DO NOT SIGN ANYTHING. So during home inspection we found some small problems. Was written down and…read moretold it would be fixed by the end of the week. Well 3 months now and 2 problems have not been taken care off. No one wants seems to want to fix what they promised in writing to fix. Bad customer service. They got there money so why should they care now. DO NOT COMPLETE SALE WITHOUT EVERYTHING TO YOUR LIKING.

I was a going to be a cash buyer and they required a $10000. deposit. The house was mostly…read morefinished. I listed a punch list to be complete before closing. 3 weeks went by nothing done. they postponed one closing. I refused to close till punch list was complete. I could have done the work in one day. They listed the reason i wouldn't close as buyers remorse. I knew if they wouldn't do repairs before closing , I knew the warranty was useless. They refused to refund any of my $10000. Truly a poor quality, shabby workmanship, no warranty coverage, customer service is non existent after they have your money. BUYER BEWARE!!!! READ REVIEWS BEFORE VISITING THEY'RE HOUSES. SPREAD THE NEWS OF THIS PREADATORY COMPANY. Benny C. 03/08/2024