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    Excel Builders - This is their 'work'

    Excel Builders

    (2 reviews)

    I have been holding off submitting a review for several years due to the frustration with Ted (the…read moreowner's son or son-in-law). I have been in my house for over 7 years now and structurally the house is great. The first guy who started the framing of the house (whose name is Johnny) was amazing. He would write things down and follow up. When I had a problem, I could contact him and he would take care of it fairly quickly to my liking. Now when the job was passed off to Ted to finish the house, that is where the frustrations started. He would not write things down which led to him forgetting to do things. I had to remind him several times to do something that he should have written down. His lack of communication and follow up was also frustrating because he would not get the job done unless you stayed on him. When we closed on our house, we were told that if we had any issues to call Excel and they would take care of the little things. Ted came out and told me to call this company for this issue and that company for that issue instead of taking care of his customer himself. I ended up fixing the couple of spots that he wouldn't take care of. Also, he told us that a few days after we closed he would be over to do a repair, it wasn't until the 1 year warranty was almost over when he finally came thanks to me contacting him once again. It took almost two years after we moved in to get him to finally clean my bricks which was poorly cleaned when the house was built (I mentioned it at the closing also). There are a few more things that Ted never followed through but I mentioned the main ones. If I had to do it again, I would not have signed the papers until EVERYTHING that Ted was supposed to have done got finished. Overall the house is great and for the most part the build quality is pretty good, but having to deal with Ted really put a damper on the whole house building experience. I wouldn't recommend using Excel if Ted was still doing his thing and not taking care of the customers.

    We found a house we liked that was still unfinished. Tried to put an offer on the table and…read morecouldn't even get a response from the builder or listing realtor. Our realtor called again and again and the only person that would talk to us was an assistant. They asked us to rewrite an offer instead of countering and we only got that info from the assistant. Listing realtor included Dan Alcorn and another person with Bob Parks Realty. VERY UNPROFESSIONAL all around: builder, realtor, company, etc. I will never buy a house from either group in the future.

    Michael's Homes - 2014 Home Builder of The Year Award

    Michael's Homes

    (10 reviews)

    PLEASE READ. WE DO NOT RECOMMEND THIS BUILDER. IT IS NOW TOO LATE FOR US BUT MAYBE NOT FOR YOU,…read moreWHOEVER IS READING THIS. We have a lot of issues with Michael Homes and were able to put it under the one year warranty. We are listing some of it below. 1. MAJOR ISSUE - Dryer vent leaking in the attic. The leak goes through the ceiling of our masterbedroom. Now the woods affected and soaked are showing signs of possible molds. We've been emailing constantly but the warranty coordinator only responds once every 2-3 weeks after we have sent a bunch follow up emails (we're pretty sure we're deliberately getting ignored). As for the response, he will only answer one question and will leave the rest hanging. He then visited our home to check the leak for himself and then scheduled a repair twice early this year but nobody showed up. There was also no notice whatsoever that they will not come anymore after we cleared our schedules for that. Not a single apology was offered but instead he gave us a lot of excuses saying he does not have our contact number or he does not have access to his email when he's not on duty. 2. Our garage have cracks on the floor/concrete. 3. The flooring/laminate in the living room is literally floating for you can feel that it was not properly sticking in the slab. 4. Squeaking of the wooden floor upstairs underneath the carpet. 5. Cracked window. 6. Our side landscape is starting to show erosion. They will only do the repainting of the cracked wall but as for the major ones, nothing has been fixed I can go on and on with the list but it is clear now that they dont have the intention of fixing it. They will just say that the issues that they dont want to correct is suddenly not under warranty anymore so you dont have a choice but just to let it go. However looking back before closing of the house, they will promise you everything, making it look like the perfect home for you just to make you sign but afterwards pretty much you are on your own. PLEASE SPARE YOURSELF THE DISAPPOINTMENT FOR IN OUR CASE THE QUALITY OF THE HOUSE THEY BUILT IS NOT GOOD AT ALL. Just take your hard earned money elsewhere and search for other builders carefully. Please take note we're on our SECOND YEAR after we closed. We have submitted everything through warranty and we figured out the leaking issue 5 months after we moved in. We will now let our legal team handle it and we will have this coordinated to BBB and FTC for this has really caused a lot of stress in our lives and we do not deserve any of that.

    DO NOT TRUST. Created a home with a defect. That from the start they said they would fix…read more Continually said it would be fixed then they responded it's now your responsibility. Now they won't return the call. The Design is beautiful and contractors are nice to work with. But do not trust this Builder.

    Ryan Homes - homedevelopers - Updated May 2026

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