I went to West Georgia Urology after a hospital stay. Let me first day that overall, I was treated…read morevery well. I eneded up having surgery and the doctor / surgeon did an amazing job. Its been a few months and I feel fantastic again. The office staff - Lady at the check in counter is very nice. Always pleasant but also all business. Nurses and P/A staff were amazing. I was very uncomfortable and in a bit of pain. They were patient and understanding with me My surgeon was a good guy. Unfortunately he was all business and "bedside manner " lacking. One of my procedures made me very uncomfortable and nervous. He had no patience for me and my concerns or the fact that the process was very uncomfortable for me I only saw him for that one procedure, the consultant before my surgery for 10 minutes and the day of my surgery Overall everything went well but I would have liked things a lot better had we had conversations about what was happening. I got most of my important information from a coworker who had been thru a similar procedure Also feel like we could have moved this a bit more quickly. I spent 3 1/2 months dealing with a catheter and extremely sore and uncomfortable My coworker's urologist had his procedure done in 10 days - feel like it was dragged out longer than expected

I went here for a follow-up appointment after going to the ER…read more Dr. Rauch was absolutely wonderful and the rest of the staff was very friendly, helpful, and compassionate. Dr. Rauch and West Ga. Urology will be my first call for help in this area of medicine. The procedure was performed in such a way that it was as comfortable as it could possibly be. It did hurt a bit, but, needles and scalpels used within the scope of a Urologist probably isn't EVER going to be all sunshine and rainbows. Some of the reviews posted give low ratings due to things that are outside of the reasonable control of the staff i.e. "it was painful so I gave them 1 star"........pretty stupid and useless review. Also, if you don't know if you need a Proctologist, Urologist, or a Gynecologist to address your personal needs........we have "Google" to tell us what each of those professions handle. Google is free and readily available pretty much everywhere. If you don't have your own way to Google something, pretty much anyone will do it for you. If technology isn't quite your thing, which if you are reading this then you'll manage, regular ol' dictionaries or World Book encyclopedias are also your friend. Urological visits are logically less fun than a day at the beach, fishing, playing with your dog, having drinks with friends, skydiving, swimming with dolphins, watching the miracle of the Galapogos Green Sea Turtles hatching and finding their way to the cool ocean waters, hiking the trails of the Easter Islands and meandering amongst the monolithic Moai while you reflect on all of the possibilities of their creation, and bacon. Would you give the oceans a 1 star review because salt water burns in your eyes? NO, even the dumbest among us would not. So people, please read through the idiocy in most of the low ratings and when you DO decide to leave a review, make it a useful and pertinent review that exhibits at least a minimal amount of thought and intelligence when read by the general public.