You will not find a more knowledgeable and caring broker to deal with than Nancy Releford with Home…read moreEquity Mortgage. She will work hard to ensure you have the best loan that fits your needs no matter what type of home or land you are purchasing. The loan process is always smooth and I've never had to deal with any unexpected last minute surprises when working with Nancy! I recommend her to my own family! She is absolutely the BEST mortgage broker I've ever worked with!

From the owner: Most Lenders spend a large percentage of their time looking for new business. We devote the time to…read moreserving you. By exceeding your expectations, and serving you beyond one transaction, we can be confident of your satisfaction and subsequent referrals. Home Equity Mortgage, LLC was founded by Nancy J Releford over 20 years ago & has been in the industry for 28 years+. She has built her business with knowledge, credibility & integrity! Thanks to modern technology, we are as efficient long distance we we are in our own neighborhood. "The Most Important Loan We Do Is Yours" Past President of the TN Mortgage Brokers Association 2006 & 2007 Voted by Peers "Mortgage Broker of the Year"

Kelly and her team were amazing throughout the entire home buying process. Super responsive, great…read moreadvisors and very attentive. If you are looking to finance a home, there is no need to look anywhere else. We were very happy with our experience and look to use them again when we purchase our vacation home! Great job Team Kelly!

Kelly and her team were absolutely amazing. They guided us through the entire refi process and it…read morewas such a breeze!!! Easily one of the only bright spots in the crazy year we call 2020!!!

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

I can't say enough great things about Chris Weber. He has helped so many of my friends and family…read moreget the loan they need, stress free. There are a lot of lenders out there that are not equipped to answer your questions and help you through the home buying process, but Chris is not one of them. He is simply amazing! I cannot recommend him enough especailly if you are a first-time home buyer.

David was an awesome resource! He was super tentative and…read moreanswered all my questions. There were a few items that were lost in translation. Being a first time home buyer there were things I didn't know and I felt like I was expected to know. Overall a good experience.

To say that Craig and his team did an outstanding job, would be an understatement. The constant…read morecommunication to ensure that we understood everything, the dedication to meet our needs and the attention to detail were nothing short of excellence. There is no other lender on this planet that could have done what they did and given the peace of mind that they allowed us to have, during what could have been a very stressful experience. Our mortgage rate, fees, time it took to close and ease all exceeded our expectations. I highly recommend working with Craig at Honor Home Loans.

From the owner: In the crazy world of real estate, you do not want to be sitting and waiting for your Lender/Agent…read moreto get back to you. I excel in communication and following up so I can put your mind at ease and take the stress out of buying a home.

My experience was amazing! Jeannine replied to our application quickly and helped us feel…read morereassured throughout our entire first home loan process. She is outstanding, and we will be bringing our business back to her in future.

This was our first home buying experience. We knew very little about purchasing a home or how any…read moreof it worked. Jeannine Dalton was patient in explaining the entire process, extremely knowledgeable, and very helpful. We were very pleased and would recommend her and Guaranty Trust to anyone seeking to buy a home.