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RV Collision & Restoration

1.0 (1 review)
Closed • 9:00 am - 3:00 pm

Services - RV Collision & Restoration

RV repair

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11 years ago

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Best Auto & Truck Salvage

Best Auto & Truck Salvage

(6 reviews)

Best Auto & Truck Salvage was outstanding! I'm grateful to have come across this company today…read more After an accident, the last thing you want to do is be stuck on the side of the road for hours waiting on help. I called at least 6-7 tow companies before coming across Best Auto & Truck Salvage. None of the other companies were able to accommodate me any time soon, and it's scary sitting on the side of the road, hoping you don't get side swiped while hundreds of vehicles are zooming by. The staff at Best Auto & Truck Salvage were extremely helpful and worked with me to have someone come pick me and my car up in less than 30 minutes! When Fred arrived to take me to the dealership he was super professional, respectful, and friendly. I couldn't have asked for a better tow company to have come helped me with my roadside assistance. I will definitely be saving this company in my phone for any future tow needs!

My vehicle was involved in an accident today, and dealing with this tow company made an already…read morestressful situation much worse. Law enforcement called them because the vehicle needed to be removed from the roadway. Our home was literally one street over (about 5 minutes away), and we politely asked if the vehicle could be towed there instead. To avoid any confusion, we called the number listed on the card while standing there. The woman who answered told us it was fine. We relayed that to the tow driver, and he start yelling wait until my dispatch call and even the responding officer confirmed there was no issue in our ask. When I recalled the office the lady tried to make it seem like money was an issue. Money was never discussed. Money was never the issue we were fully prepared to pay whatever towing fees were required. The problem was the tow driver. He became rude, dismissive, and argumentative for no reason. He repeatedly interrupted us, said he "didn't have time for this," mentioned needing to get to Lakeland, and ignored what both his office and the officer had already stated. Before we were even given a fair opportunity to decide where we wanted our own vehicle taken, he pulled off and said he was just going to impound the car. We never authorized that decision. This entire situation was caused by the tow driver creating unnecessary conflict and doing what he wanted to do. I called the company afterward and was told the manager would return my call, but I never received one. Accidents are stressful enough. The lack of professionalism, communication, and basic respect was unacceptable. I would not recommend this company based on our experience.

Optimum RV Bushnell

Optimum RV Bushnell

(25 reviews)

Absolute Worst Buying Experience of My Friend's Life…read more She purchased a brand new RV for her 60th birthday, expecting it to be an exciting milestone. Instead, it turned into the most frustrating and disappointing buying experience she's ever had. She paid $140,000 for an RV that was delivered straight from the factory to Optimum RV in Bushnell Florida. You would think that kind of money would come with a certain level of quality and service--unfortunately, that was not the case. To start, the sales representative was great... right up until she signed the paperwork. After that, she was completely dropped. No follow-up, no support--nothing. The RV itself had numerous issues. Some were clearly quality control failures from the manufacturer, while others were simple fixes that should have been handled easily by the dealership. What makes this even worse is that the dealership had the RV for THREE WEEKS prior to her scheduled walkthrough and pickup appointment. When she arrived (one hour early), she was blamed for the issues not being resolved--as if showing up early somehow prevented them from fixing problems they had weeks to address. That excuse alone tells you everything you need to know about their accountability. The service advisor was patronizing, dismissive, and completely unhelpful. Instead of working toward solutions, she was met with attitude and excuses. The general manager showed zero interest in making things right. Rather than standing behind their product and service, they wanted to charge her a service fee just to send someone out to fix problems that should have been resolved before delivery. Then they told her she would need to bring the RV back--and that it would likely take more than a day. Let me be clear: she LIVES in her RV full-time. She doesn't have a house to go back to. This was completely disregarded. In the end, she had to hire her own service technician, who is now dealing directly with the manufacturers because going through this dealership was a complete waste of time. For a $140,000 purchase, the lack of professionalism, accountability, and basic customer care is unacceptable. Avoid Optimum RV in Bushnell Florida at all costs!

Does not stand behind their warranties!No contact since I went back to see about refrigerator that…read morequit half working& got no help.Had to buy a new frig as I have a 9 yr old living with me.Do not ever go to the RV sales to buy anything!

RV Collision & Restoration - rv_dealers - Updated May 2026

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