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    RV Arizona Consignment Specialists

    2.8 (51 reviews)
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    Updated 3 months ago

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    Another non existent RV Sold long ago as were the other 4 that I had inquired on prior until I got what they do, a trick to get you...
    Rob T.

    No that's not how it happened their was No courteous call from your sales office just the run around. You need to check the part where your recording states All call to be recorded or hang up, I never hung up and just got a run around. As soon as I said I got an email from someone at your company HE HUNG UP ON ME. Not to worry you will never have my business or anyone I speak to as your company is a sham, run around and most will benefit by reading this and going elsewhere. Al would not give me any name of any managers or the General Manager whom I might be able to work my complaint out, but he avoided it 3 separate times I called. Oh ya you might want to pull the and down in the RV I called about it's been online for near 3 months but ha ya right just went under contract... Bla Bla Bla...

    Our beautiful RV!
    Rose L. B.

    We have been looking for a class B Roadtrek Sprinter for months. This consignment lot has the most inventory of used RV's we found and we searched nationwide. In fact we purchased our RV sight unseen from Ted. He is very professional and put our minds at ease regarding the excellence of this 2015. We are driving our beautiful, practically new RV Roadtrek home. A dream come true. Thank you Ted!

    This is a shot of the slide out roof and caulking.

    First of all our Salesman Ted Smith was very pleasant to work with, after that it goes down hill. We bought a 2105 Puma, things to their credit, they found the galley tank was cracked and replaced it, they also replaced the AC cover although it wasn't the correct cover but some generic that seems to be a little to big so it works, I appreciate that, they did order the parts and got them and installed in the time frame they said. From here on it gets worse. On the inspection they give you a check list to mark off the things the tech goes over. We drove over 2 hours to get there expecting it all to be primed, the last thing we wanted to do was wait for them to fix things. So here is the list, the scare lights dont work, when the tech flipped the switch he looked out at the lights flipped them again said these are your outside lights. To his defense they may have worked although I did not see them come on but the 120 mile trip could have broken the filaments so that is not an issue, $1 in blubs and it was fixed. The interior skylights had the lexan piece removed, one of them on inspection the first day was off and just laying up inside he roof, the other it was already missing so instead of attempting to at least fix the one they just took the piece of lexan out. The inside was cleaned of the major messes left by the owners, I would have thought that would have been done before even showing the trailer but not so. The walk through was the standard customary deal, we have bought many rv's but let the guy do his job. The very first thing that we took notice of was the exterior of the trailer, it was filthy and I don't think they even washed it, all the caulked seams were dirty brown from the dirt, we thought ok must be impossible to get off, turns out that wasn't the case it just need to be scrubbed. I am pretty sure the brochure they gave us said the unit would be cleaned inside and out plus Buff wax Detail (see Pic). It was not, the carpet was never even swept or was swept poorly. The roof was dark brown from dirt, now they were up there replacing the AC cover so surely they noticed the roof was in sorry shape but not a drop of water had hit it. It's when we get it delivered it starts to get worse, first of all the battery was so dead it had 3 volts in it, worked fine at the dealership but it was plugged in and was powered by the inverter, we wondered why the jacks wouldn't work. Al had made a point of telling us that if it needed a battery they would replace it and only charge us their cost. Obviously that didn't happen. Next was a leaky shower valve that had leaked enough that it lifted the paper off the faux wood in the bath on the floor. They had thrown some caulking down apparently to try and fix where they thought it leaked, outside of the obvious water on the floor was that the access panel on the front of the shower had the bolts hanging out as if they forgot to screw them back in. The cover on the bottom was poorly put back on after replacing the bad galley tank. Are these major things you might ask, no they are not and I got them all fixed but considering they make a living off the consignment they made a lot of money for not a lot of effort. Granted they had some time involved in replacing the tank and maybe they allot only so much time for what they make if this is the case I understand but cleaning the outside should have been a major point for customer satisfaction. I will not suggest you not buy from them but pay close attention to what they say and do. One thing that seemed ironic was that the tires while being 6 years old had little to no wear so this probably set in a location and not moved around, the tires looked perfect with no weather cracks or other showing of degradation but the tech was adamant that we should replace the tires and if we chose to have it trailered 120 miles anything that happened was on us. While I appreciate his concern it was not expressed so much in his attention to what we already paid for. Again Ted Smith was very accommodating and responsive to our needs and we appreciate that.

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    5 months ago

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    5 years ago

    Nice staff and not the typical salesman routine. Honest about cost, financing, etc. Just wish we could have found something with them.

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    3 years ago

    Al promised to reimburse us for the Uber from the airport, but never sent the payment.

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    4 years ago

    I bought my travel trailer from them and sold the trailer in a timely manner. Very professional & honest. I highly recommend RV Consignment.

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    9 years ago

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    Page 1 of 2

    Ask the Community - RV Arizona Consignment Specialists

    Review Highlights - RV Arizona Consignment Specialists

    . Al did everything he could to get me approved, but it just was not meant to happen at this particular time

    Mentioned in 8 reviews

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    I was looking for a trailer to haul my side-by-side and came across JacksSons Trailers after…read morereading a review about another business. I found the 6x12 single axle trailer I wanted online and called to check its availability. The trailer was available, so I visited their Glendale location. Upon arrival, I spoke with Jares, who was extremely busy as the only salesman working that day. Despite his workload, Jares took the time to acknowledge me, welcome me, and assure me he would assist me as soon as possible. While waiting, several employees from different departments introduced themselves and offered assistance. Everyone was pleasant, and we had some engaging conversations about the trailer. When Jares was ready, the buying process was incredibly smooth. He demonstrated excellent knowledge of the business and made helpful recommendations for accessories I had overlooked. The price listed online was honored without any of the typical "salesman" tactics I have experienced elsewhere. Overall, it was a very pleasant experience. Based on this experience, JacksSons Trailers has earned my trust and future business. Thank you, Jares!

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    These guys are typical sales people that talk a big game but when it comes to taking care of the…read moreservice, right out of the pocket again. Trailer jack malfunctioned and they want me to pay $300 for it. No thanks. And I will tel the word to stay away. Clint the service manager was main issue Not to mention instead of trying to communicate with me in regards to an obviously upset customer you just tell me that I hit something which is false. Not to mention, the 20 something year old Clinton was so flustered about me driving through your precious rocks and avoiding being hit by the 17 traffic, he had absolutley no ability to even talk with any kind of service. And just to mention you guys should put some very visible signage over there, so someone doesn't have a similar experience to me. And Travis, for you to TELL me i hit something is just the icing on the cake. I have a very large audience and companies actually pay me to advertise to my 24k followers on social media and every single one of them is getting a full on review of the terrible experience I had at your dealership. Instead of telling me I am wrong and I hit something maybe you should have picked up the Phone and spoke with me realizing I'm a reasonable man that was pushed. Your employee couldn't even complete a sentence he was so mad about me driving through the rocks. And just so the rest of the people know, when we bought the trailer they didn't even ask my spouse for her id when signing the contract till after she said something. They were so happy we both had 800 credit scores and getting their commission they pushed it out the door. And the brakes failed on its first trip! Down a curvy mountain of course and with 6k lbs in the back. One of the most terrifying experiences of my life. They locked up and almost caused an accident more than once. They did fix it but beyond telling me I'm a liar that's the kind of quality control they have. This place is a joke and now the owner is calling me a liar. Really terrible biz practices and I can't even tell you how irritated I am. I live three hours away and spoke someone on the phone before I got there but when I got there I was shamed and told they couldn't fix my jack unless I paid $275. High desert trailer sales and Lamar should be ashamed of themselves. What a joke. There's a place in Apache junction called diversified give them your money instead of rollin the dice with these ding bats Travis, you're inconsiderate just like your employee and not a good biz owner. For you to jump on here and also try to say I'm lying is just trash and I will tell the world about this absolutley gut wrenchingly terrible experience.

    RV Arizona Consignment Specialists - rv_dealers - Updated May 2026

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