The owner Tim Glenn was very prompt, considerate and accommodating to both us and the renters. He…read moredid quality work at reasonable prices. He is on our speed dial for all our future plumbing needs.

From the owner: Services Sump Pumps, Ejector Pumps, Faucet Installation and…read moreRepair, Stool Repairs and Replacements, Water Heater Services, Tankless Water Heater, All Plumbing & Repairs, Installation, Free Estimates, Outside Spigots, Yard Hydrants, Dishwasher Installation, Garbage Disposal Installation, Kitchen Plumbing Remodeling, Plumbing, Faucet Replacement, Plumbing Remodels, Bathroom Plumbing Remodeling, Drain Cleaning, Sewer Cleaning, Sewer Repairs, 24-Hour Emergency Service, Leaking Pipes and Toilets, Valve Replacement

I had a problem with my air conditioner today. I returned home to a warm house with just the blower…read moregoing. Of course the temperature is about 86 degrees. I called at 4:00pm and by 6:00pm the Tech Dan was at my door. He was professional and explained every step of the way. Thankfully it wasn't anything much wrong. I have used their services prior and was impressed with how they never try to sell you a service that you don't need. My trip was a total of $85.00 for basic service but I am now cool and refreshed. I absolutely recommend this company to anyone in need. Thanks Dan I appreciate it.

Here is the resume you sent me via text prior to his visit. I have the pic as well, but I won't…read morepost that. So are you still saying that you never had a Tony M, work for you?. The call was in August of 24 Hi, your technician Tony M. (Rating 5.0/5) from Comfort First Heating and Cooling, Inc is on the way to 666 Mockingbird Lane, Joliet, IL 60433 USA. My role at Comfort First Heating and Cooling is as a Service Technician. My specialty within the company is extreme troubleshooting, boilers, and service. I have been with Comfort First since 2020 and have been in the HVAC business for 12 years. In my off time I enjoy spending time with my three grown children, camping, and fishing. I proudly served our country as a Marine. Don't forget to ask me how you can save money with our Comfort Care Protection Plan. Track now: https://go.servicetitan.com/ttrack/IZHY1Ma. Call our office for any questions: (815) 642-5800. Don't forget to ask me how you can save money with our Comfort Care Protection Plan.

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

Don't hire this "fly by night company". The employees that were sent to repair a water main leak…read morewere the most incompetent liars I have ever met. They raised the price by 25% (even though I had the price in writing prior to commencing work) because they needed to rent equipment to dig the hole (they originally tried to dig it by hand) and it would take a second day. They said they also needed a second day so the city inspector could inspect it, but the city doesn't require a permit or an inspection, so that was a bold face lie. When I question why there never was an inspection that they insisted was necessary, the owner told me it was because he's so well known in this city. In reality, he had to register with the city to do my job, which means they hadn't worked in this city for at least a year. They also couldn't find the proper wrench to install a clamp. They asked the kid across the street for a hose so they could clean their equipment even though I was there and outside the whole time. They simply were not prepared to do the work even though they were advised of the extent of the job prior to starting. They did replace a 5' section of pipe but not the fitting that connects it to the city's water main even though a city water worker gave them the fitting for free. They said they didn't need it (so they could do the very minimum amount of work). The bigger problem is that they hit the fitting with the backhoe and cracked it (I was outside when they broke it and heard them talking about it), so 13 months later the fitting they hit (and didn't replace) caused another leak. Not only would they not stand by their work in any way, the owner told me they couldn't help me and good luck. Ultimately, I had to pay another company to do the job over. The second company replaced the whole water main for the same price that Owens charged for a 5' piece and shoddy work that lasted barely over a year.

i usually don't write reviews or comment on any kind of business but I was compelled to say…read moresomething today. My hot water ran out. The water heater needed to be replaced. With five people taking showers every day it was an emergency to have it replaced Pronto. I called Owens Family Plumbing and I have to say they sent someone to my house that very day. By days end I had a new water heater installed. I'm very satisfied with their response, their work, and expediency. In the future Owens Family Plumbing is the only plumbing company I'll call for whatever plumbing needs I may have.

Requested service repair for faulty water heater THEY installed and was told they had steady…read morecustomers to take care of and would call me when an appointment became available. That was 2 months ago and still waiting for a call! Will never do business with this outfit again! POOR SERVICE - Unless you're a STEADY CUSTOMER!!

I'd like to give them ZERO stars! Where do I start, well their work estimate was off 500% and they…read moredidn't complete everything that was on the estimate. Their work was poor as we our kitchen drain pipe was leaking after they "fixed" the plumbing. They cut off pipes and never reconnected them so we have a bathroom without water, oh wait since there isn't water it really isn't a bathroom anymore is it. They charged us $125.00 an hour for a helper, that is plain robbery! I would never use them and NEVER recommend anyone use their high priced poor quality service.

Blocked main sewer line. Plumbers were knowledgeable, hardworking, polite and solved issue for a…read morefair price. Would definitely use again and highly recommend

They had an earlier opening , came two hours before my scheduled appointment. They were very…read morehelpful and polite. Over all a very good experience. I will use them again and recommend to others.

About 6am this morning I had a pipe burst. I called up Saltzman Plumbing and they scheduled an…read moreappointment and came right out. Other local area plumbers said they would not be able to make it out for a couple of weeks. Dave was very professional and his workmanship was very impressive. Thank you Saltzman Plumbing for fixing this very serious issue quickly and properly. Would definitely recommend you as well as use you again for future projects.

I had come home to a broken outdoor water main from the street to my home and was without water. I…read morehad called a couple of places for estimates to get this fixed and wondered if t was possible since it was still winter out. I chose to go with Saltzman because they were very reasonable, gave me a very detailed estimate, and were able to come out so soon. I was pleasantly surprised by all their work. One never knows when you call around with not knowing the companies. They were prompt, very clean, did a WONDERFUL job, even put in a bigger line than code required so I would have great water pressure in the future. The team worked well together. Were very polite and kind. I do have some future jobs coming up, like a hot water heater replacement and will definitely call them. Great family owned dependable business that I would recommend to anyone. Thanx Saltzman for restoring my water and doing a great job.

BEST PLUMBERS EVER!!! 5***** They are so reliable and trustworthy. We have had residential issues…read morewhich they responded to right away, and commercial issues that were more complicated. The technicians are courteous and give you a call to confirm arrival time and let you know what the problem is. They repaired the problem perfectly. Very thankful for them!

Had a new kitchen sink installed via Lowe's installation, countrywide showed up to do the job, very…read moreknowledgeable plumber, polite and courteous, great job. I have my go to electrician and now my plumber. Highly recommended if you're in their area of service.

Had a heater that was not workin. Talk about great service , at a good price and fast. I would…read morehighly recommend this company, and will use them in the future.

One is often skeptical when needing to reach out to someone they haven't used before. At 2 above…read morezero I needed help. I was looking for someone that was local, could be trusted and was fair. After reading about Edwards, I called and left a message. Within the hour I was called back and we arranged a time. As the time approached, I received a text they were going to be 15 minutes late. When they arrived at that time, they went straight to the furnace and got busy troubleshooting. I watched them work and was impressed with the systematic way they used to zoom in on the problem. When it was determined what component failed, they had one in the truck. Before replacing the component, they looked for the reason why the component failed. They found a restriction/blockage. Upon clearing the problem, they fired up the furnace and it ran as it should. The component didn't need replacing. I gladly paid the fair price I was charged. I feel I was treated fair and honest and will call on them anytime I need my furnace/ac fixed. Thanks!

Jason was really responsive, straightforward and professional when communicating about our project…read more Pricing is fair.

After calling a couple of plumbers with no luck, I called Southland. Jason was straightforward…read moreabout scheduling and timing, and also kept me updated on ETA. He was extremely knowledgeable and professional. Will absolutely use Southland again.