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Russell's Service Plumbing

4.9 (13 reviews)
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Services - Russell's Service Plumbing

Bathtub installation

Drain installation

Drain repair

15 More Services

Faucet installation

Garbage disposal repair

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Shower installation

Sink installation

Sink repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

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10 years ago

Fast and reasonable. They got here so fast I had no prep time. Happy to be able to do laundry.

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Review Highlights - Russell's Service Plumbing

I have been a loyal customer of Russ for a couple of years now.

Mentioned in 3 reviews

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Comfort First Heating and Cooling - Furnace repair/service vehicle Comfort First Heating and Cooling, (815) 642-5800.

Comfort First Heating and Cooling

(24 reviews)

I had a problem with my air conditioner today. I returned home to a warm house with just the blower…read moregoing. Of course the temperature is about 86 degrees. I called at 4:00pm and by 6:00pm the Tech Dan was at my door. He was professional and explained every step of the way. Thankfully it wasn't anything much wrong. I have used their services prior and was impressed with how they never try to sell you a service that you don't need. My trip was a total of $85.00 for basic service but I am now cool and refreshed. I absolutely recommend this company to anyone in need. Thanks Dan I appreciate it.

Here is the resume you sent me via text prior to his visit. I have the pic as well, but I won't…read morepost that. So are you still saying that you never had a Tony M, work for you?. The call was in August of 24 Hi, your technician Tony M. (Rating 5.0/5) from Comfort First Heating and Cooling, Inc is on the way to 666 Mockingbird Lane, Joliet, IL 60433 USA. My role at Comfort First Heating and Cooling is as a Service Technician. My specialty within the company is extreme troubleshooting, boilers, and service. I have been with Comfort First since 2020 and have been in the HVAC business for 12 years. In my off time I enjoy spending time with my three grown children, camping, and fishing. I proudly served our country as a Marine. Don't forget to ask me how you can save money with our Comfort Care Protection Plan. Track now: https://go.servicetitan.com/ttrack/IZHY1Ma. Call our office for any questions: (815) 642-5800. Don't forget to ask me how you can save money with our Comfort Care Protection Plan.

Owens Family Plumbing - Install a 30 gallon Bradford White gas water heater in Morris area

Owens Family Plumbing

(2 reviews)

Don't hire this "fly by night company". The employees that were sent to repair a water main leak…read morewere the most incompetent liars I have ever met. They raised the price by 25% (even though I had the price in writing prior to commencing work) because they needed to rent equipment to dig the hole (they originally tried to dig it by hand) and it would take a second day. They said they also needed a second day so the city inspector could inspect it, but the city doesn't require a permit or an inspection, so that was a bold face lie. When I question why there never was an inspection that they insisted was necessary, the owner told me it was because he's so well known in this city. In reality, he had to register with the city to do my job, which means they hadn't worked in this city for at least a year. They also couldn't find the proper wrench to install a clamp. They asked the kid across the street for a hose so they could clean their equipment even though I was there and outside the whole time. They simply were not prepared to do the work even though they were advised of the extent of the job prior to starting. They did replace a 5' section of pipe but not the fitting that connects it to the city's water main even though a city water worker gave them the fitting for free. They said they didn't need it (so they could do the very minimum amount of work). The bigger problem is that they hit the fitting with the backhoe and cracked it (I was outside when they broke it and heard them talking about it), so 13 months later the fitting they hit (and didn't replace) caused another leak. Not only would they not stand by their work in any way, the owner told me they couldn't help me and good luck. Ultimately, I had to pay another company to do the job over. The second company replaced the whole water main for the same price that Owens charged for a 5' piece and shoddy work that lasted barely over a year.

i usually don't write reviews or comment on any kind of business but I was compelled to say…read moresomething today. My hot water ran out. The water heater needed to be replaced. With five people taking showers every day it was an emergency to have it replaced Pronto. I called Owens Family Plumbing and I have to say they sent someone to my house that very day. By days end I had a new water heater installed. I'm very satisfied with their response, their work, and expediency. In the future Owens Family Plumbing is the only plumbing company I'll call for whatever plumbing needs I may have.

Russell's Service Plumbing - plumbing - Updated May 2026

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