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Russell DO-It Center

4.0 (3 reviews)
Open • 7:00 am - 6:00 pm

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3 years ago

Always have great service there and I'm not one of the good ole boys, lol.Seriously never had any issues.

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8 years ago

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10 years ago

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Window Screen Pros - Custom Champagne Window Screen

Window Screen Pros

(8 reviews)

Updated Review: I ordered 3 custom-sized window screens. The FIRST order arrived with bent window…read morescreens. I emailed and called a few times, but didn't receive a response from the company, until I wrote a negative review. I have changed my rating from 1 star to 3 stars, after speaking with Bret directly on the phone, who sincerely apologized for the bent window screens and said he'd make it right. I decided to give the company a second chance. I understood that it could be FedEx's fault, but as a paying customer the order should still be trusted to arrive in perfect condition. The SECOND order also arrived with all 3 window screens bent. I sent the photos to Bret. He gave me the option to have a 3rd order sent or have my money refunded. I chose to give it one last shot because Bret seemed very genuine in trying to make it right. The THIRD order finally arrived with all the 3 window screens in good condition. The window screens themselves were made well and they fit the way they're supposed to in my windows. Despite the good quality of the products and though Bret was kind, the process was too much of a hassle to say that I'd order from them again. (Previous Review: Don't order from this company! I had the same issue as the previous reviewer! I should've checked Yelp before ordering my custom window screens from this company. I paid 2 shipping charges, extra for oversized Fedex shipping and all 3 window screens were delivered bent. I've left several voicemails with the company and no one has called me back! They have no email available. Check out the photos. Have the decency to call me back!)

Great customer service! Every time I emailed them they were quick to respond. Each screen fit…read moreperfectly and when I realized I gave them the wrong dimensions on some of the screens, they were quick to have the new ones made.

Russell DO-It Center - buildingsupplies - Updated May 2026

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