Easy in and out off of Hwy 21 in Mooresville, Rushco is a locally owned Gas Station chain (based out of Salisbury) that has a dozen or so locations.
They have a weird policy of coming over the intercom at the pump saying "welcome to Rushco." While you may be thinking 'Hey that's great, there greeting customers,' it probably would be great if the people doing it spoke with any positive tone. It normally comes off as someone who is being forced to do it.
Speaking of being forced to say or do something. One of the few times I've been inside I grabbed a drink and paid inside for gas. The attendant, an older man who looked like he had never smiled in his life asked me if I wanted a car wash. I was driving a truck and trailer and jokingly said 'I'm not sure if that will fit in the wash' and he repeated in the same monotone 'Car wash, yes or no?' Pretty off-putting.
A very clean store, nice and organized. The lady I'm assuming is the manager seems pretty nice too. I understand that it's hard to get people that want to do a good job at a convenient store, but the service I got was off-par and discourages me to return. I hope management makes an effort in training staff better on customer service, or looks into incentives for staff to want to do a good job! Would be a great store if they could nail service! read more