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    Rush Transportation

    5.0 (1 review)
    Open Open 24 hours

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    10 months ago

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    1.0(2 reviews)
    3.5 mi

    Patient Was transported in a wheelchair with out a safety belt. Driver took a three hour Personal…read moredetour with patient in back with no ac during a heat advisory. Upon arrival to the facility the patient fell on his face two times and had to be transported to the emergency room.

    This was the most terrifying ride I have ever taken! Modivcare sent them to both take me to my…read morephysical therapy appointment and bring me home. Never again. The car is an armored vehicle. The back seat is encased in bars - steel, thick bars - and the thick metal partition between the customer and the driver is so wide that I had to bend my knees to sit. But that is not the worst. You, the passenger, are LOCKED INTO the backseat! The handles and the locks have been torn out of the backseat! In order to get out - the driver has to turn off the car, get out, come back to the passenger side door and open it. And she takes her time doing that! I was absolutely terrified! New Orleans traffic and streets are horrible! What if we got in an accident? How would the passenger get out!!?? The drivers were rude and mean - screaming at me! The return driver went the wrong way because she said: "I don't live here, YOU DO! I don't know where your street is!" But you are the driver, I said! The cars look like armored cars and they smell like toilets - clean toilets but toilets nonetheless. I will never ride with these rides-for-prisoners' services again! Traumatized!

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    Rush Transportation - medicaltransportation - Updated May 2026

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