Each time I get back to town Ron's Saw Sales and Service is a place I actually look forward to…read morestopping in for several reasons. First is to see what new technology and products are in and the second is to catch up on this family owned business and see what's been going on. Every time I've brought my tools in to have them serviced its always come back timely, and either sharpened or repaired back as manufactured would have it. For many people I could see where they feel the price may be higher than other places but you pay for what you get and Stihl is a very quality product. I would recommend and encourage anyone to visit Ron's Saw Sales.

I buy all my Stihl equipment from Ron's Shop in Watertown. I think the main reason is customer…read moreservice here. Ed and Amy have always been accomodating and helpful. Yesterday I bought an electric trimmer. I forgot the manual so went back to get it. The man who sold it to me was looking under the counter for the manual. Ed came out and was talking to that guy like I wasn't standing there. He said tell her we'll order some and let her know. "Hello I'm standing right here." He seemed grumpy and made me feel insignificant. Definitely not the great customer experience that always brings me back. :( Ed having a bad day I guess.

I debated giving 2 or 3 stars because I love the products of this store and the prices are great…read moretoo! But whowee anytime my husband and I come in here we are just baffled at the Terrible customer service and the lack of employee knowledge. If u go in the small door where there is one little register, you are usually safe. Sometimes people know what they are doing there. But the main entrance for some reason its just such a pain to try buy anything, you have to remember the price of the products you are buying cause they have no idea. Sometimes you get blank stares when you ask questions, or they ask you questions.. like what I don't work here how would I know? Also the thing with the chicks.. we were told there would be a steady supply but both times we went in there they didnt have any. Also when we ordered some they said they should be here by the next week. Now they are 3 weeks out! Hhm, I think they just grab anyone who walks in the door and say oh you wanna work here, here is a shirt. Enjoy! Such a shame, cause I love the store and i'll probably continue to come anyway. But arrg! Always end up leaving so disgusted.

From the owner: Runnings is a home, farm, and outdoor store providing a large selection of quality merchandise at a…read morecompetitive price with hometown-friendly customer service. Shop our store for a complete line of everyday necessities including name-brand clothing, tools, pet and auto supplies, sporting goods, and farm and livestock equipment. As with all our locations, leashed pets are welcome in the store.

large selection, good prices and most of all a very helpful & attentive staff. I have purchased…read moremany appliances over the years and highly recommend.

We went to Karl's to purchase a new refrigerator for my mother thinking local store would be our…read morebest option. Unfortunately, we were terribly wrong. This has been a nightmare with their lack of customer service after the sale. We have had several issues arise with the installation of the appliance, and it has been and still is a fight to get anything resolved through their store manager. Would not shop here again.

They should not advertise that they repair appliances. They have no clue what customer service…read moremeans. Have a washer that was purchased from them. Needs to be repaired they are not interested in fixing it. Buyer beware!

Very prejudice. If your white you will get customer service. If you are any other race they treat…read moreyou like dirt! I was planning on making a big ticket purchase but left due to the white lady who worked there who was disgustingly prejudiced. My friend who is also white was so surprised, sad how white people don't get their "white privilege" of always being treated with dignity and respect most mistakenly think everyone is treated the same way, I'm her first friend of color so it was her first time seeing how I've been treated all my life. The same lady who was willing to help her was unwilling to help me. May God step in soon and correct this unjust prejudice that runs so deep, for He is the only one to set things straight. You lost a lot of money from this customer because of your ignorance in judgment of my color.