Got my hair cut here yesterday and I cried tears of joy when I got home. I believe Casey cut my…read morehair and used the Curlsmith line. I came in with Hagrid hair and left with frizz tamed and my curls looking the best I have ever seen them. The ladies heee are amazing and the ladies at the registers were so nice and helpful. I'm actually learning to love my hair which has never happened before. I had a lot of anxiety about going in and they made me feel comfortable and did a fantastic job. Thank you so much for your help yesterday and I will definitely be a repeat client.

This location is not like the other Ulta locations. The manager is horrible and the customer…read moreservice and salon stylist Calissa is part of the poor customer service pack. Drive to the Knoxville location and you will see how an Ulta store should be run. Your reply states that you want to be better I have watched this Ulta go down. You are a bot

Thank you for everything Jill S & Connie G. My wife and I always come here and get excellent…read moreservice. Yes they moved down some into another store front but they reopened just fine. It just amazed us that Connie G would remember my wife's lipstick colors. That is taking customer service to a new level. Jill S was there again today to assist me with a couple more items and it was very nice. Thank you for another GREAT experience and I must say that other customers in the store seemed to be getting the attention and service that we get, which is EXCELLENT!! Great job!!

It's located in Tanger Outlet, but I don't usually go anywhere else in the outdoor mall…read more Usually,The Cosmetic Store is the only place on my agenda when someone convinces me to visit Pigeon Forge or Gatlinburg. I get Mac foundation and Clinique face wash from here every single time that I go. Both are substantially cheaper here than they are at other cosmetic stores. My 12/30/14 visit was no different, except that once I was ready to pay, I stood there several minutes while an older lady was reading something behind the register. Never looking up or acknowledging me. Finally, another older lady approaches and proceeds to wait on me. The first lady says to the other "she calls in more than she works" and then they proceed to chat about the apparent fellow employee... completely unprofessional. If I hadn't had so many good experiences at this place, or had it have been a first impression, I might not have ever returned. Get it together ladies!

They have moved to suite 650 and seem to have not retained the same staff. There were 3 female…read morecashiers working and none looked familiar. They don't greet you when you walk in anymore, they totally ignored everyone that walked in and never offered to help. I know people can ask them for help but some folks just don't. I was not impressed!

If you love sales you will live this outlet! The sales in this store are insane! I came two years…read moreago and I had a great purchase and this time was even better!! The worker named Lexi was so helpful and so nice and really helped my sisters and I pick out what we needed/wanted. If it weren't for her I don't think I would have been as confident in my purchases if it weren't for her and her knowledge in her products. I'm definitely coming back to this store when I am in this area and I really recommend it.

I felt scammed when I left. I went in for mascara which they never even had. I tried & bought some…read moreunder the eye lotion which kinda works.

Very satisfied with product and the gentleman who waited on me was extremely. Nice I purchased…read morepoetic oud would like some more however I understand your store has closed how do I get more

Returned products that I purchased with points. Never received points back. You took my products…read moreand points. Thanks for nothing

After a serious health scare, and no luck with other local stylists, we made a same day appointment…read moreto 1. brush through the knot at the back where it was worst. Just one spot really. Do a good, deep washing. Followed by a light trim. To get the knot free, she took scissors and whacked it out. Leaving me with a very awkward, very short 2 inch swath, followed by a quick shampoo, little 2 minute trim, and ta da, finished. No styling, no blow drying, nada. They charged us $100 bucks. Add on a $25 tip. $125 for a service that took at most 20 minutes. My poor husband was just trying to make me feel better and had no idea what this type of service should be. I was too sick to assert myself. We will never return. For any purchases or service needs, I will find other means to get them. My whole circle of girls, young women, my inner circle knows of this fiasco. Makes me sad. But have formally said goodby.

Everyone at Ulta contributes to the " Ulta Experience "... their attention to detail... their…read morefriendly reception... their professionalism... all creates a lovely experience that makes one glad to choose Ulta... Thanks, Sydney, you made it a pleasure to be there! You turned a hair cut into a "Spa Experience "... Thanks for being there!

The staff are fantastic! Every time I go I need help selecting the best product for my needs and…read morethey always find products that work for me. They will walk you to the section and find your product on the shelf too. I appreciate that. I highly recommend this Ulta Beauty location!