We usually go here for Father's Day because my father loves catfish. The food is always good and we have great service. But this last visit was a mixed experience.
I'll start with the positives. The catfish is the best you will get anywhere. They're always consistent. Also, they have steak fries, and the salad bar has returned since the end of the COVID lunacy.
The food was overall good, with the biggest issue being that they ran out of coke slaw 1 hour after opening. I can't imagine how this happens when every grocery store around has cabbage and mayonnaise. But, I would still give 4 or five stars if this was the only issue.
Then there was Enrique. Enrique was our waiter, and my impression of him is that he is the proverbial "pimple on the ass" of an otherwise great restaurant. Either management is giving him responsibilities that keep him from doing his job, or he lacks ambition and/or intelligence to do the job.
Enrique basically took our order and did nothing but bring us the check afterward. A waitress with a knee brace gave us our refills, and I provided the salad bowls, steak sauce, and other condiments.
The icing on the cake is that because we had a large party, he got 15% automatically. Why should this dummy get paid for nothing, and I get screwed for having seven people? It's like Joe Biden is running the restaurant!! Or maybe they're recruiting workers from Tuscaloosa.
We'll go back. But if Enrique shows up to wait on us, I'll leave and go elsewhere. read more
