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    Royal Nails

    1.9 (17 reviews)
    ModerateNail Salons

    Services - Royal Nails

    Manicure

    Manicure and pedicure

    Nail fill-in

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    Diamond Nails - Step into the holidays with nails that radiate elegance and joy for every celebration.

    Diamond Nails

    2.5(24 reviews)
    0.6 mi

    I don't usually leave negative reviews, but I feel like I need to share my experience so others…read moreknow what to expect. I came to this salon excited to get my nails done and brought an inspiration photo of exactly what I wanted. Before they even started, I showed the technician the picture and assumed they would let me know if it wasn't something they could do. At no point did anyone tell me they were unable to recreate the design. Instead, they started working on my nails and made their own decisions about the design without discussing it with me first. The most frustrating part was that they didn't tell me they couldn't do the design until after they had already applied products to my nails and put their own version on them. By that point, I felt like I didn't have much of a choice. If they had simply been honest from the beginning, I would have appreciated the opportunity to choose a different design, modify what I wanted, or go to a salon that specialized in that style. Good communication would have made a huge difference. On top of that, the service itself was extremely rough. I have rheumatoid arthritis and have broken my wrist twice, so my hands and wrists are already very sensitive. Instead of handling my hands gently, I felt like they were constantly being pulled, twisted, and jerked around. The appointment was uncomfortable from beginning to end. What really upset me was how many times I was cut. I was cut around 10 times during my appointment. I understand that accidents can happen, but being cut over and over again is not acceptable. My fingers were sore, irritated, and stung after I left. A nail appointment should be relaxing, not something you leave in pain from. When I looked at the finished set, it looked nothing like the inspiration photo I had shown. I understand that no nail set will ever be an exact copy, and I wasn't expecting perfection. However, I did expect something that at least resembled what I had asked for. Instead, the shape, design, and overall look were completely different from what I wanted. The combination of poor communication, rough handling, being cut repeatedly, and leaving with nails I didn't ask for made this a very disappointing experience. I paid for a service expecting professionalism, honesty, and quality work, but unfortunately, I didn't receive any of those. I have attached photos of what I requested versus what I actually received so others can see the difference for themselves. I hope the salon improves its communication with clients by being honest about what they can and cannot do before starting a service. I also hope they take more care when handling customers, especially those with medical conditions that make rough treatment more painful. Unfortunately, I won't be returning or recommending this salon based on my experience.

    I got an acrylic full set with French tips for my birthday. Application, was messy and not…read moresanitary. Within 4 hours I already had a broken nail. Acrylic monomer was also stored in a used water bottle.

    Photos
    Diamond Nails - Fresh nails for the season, perfect for celebrating in style!

    Fresh nails for the season, perfect for celebrating in style!

    Diamond Nails - Fresh nails for the season, perfect for celebrating in style!

    Fresh nails for the season, perfect for celebrating in style!

    Diamond Nails - Good nails don't just look great--they make you feel great. It's all about that little extra self-care!

    See all

    Good nails don't just look great--they make you feel great. It's all about that little extra self-care!

    Royal Nails - othersalons - Updated October 2026

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