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    Royal Event center

    5.0 (1 review)
    Closed • 10:00 am - 7:00 pm
    Updated 3 months ago

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    2 months ago

    Beautiful space and attention to detail. We attended an event and had a great time. Venue is clean and welcoming.

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    Ask the Community - Royal Event center

    Elegant Events and Designs

    Elegant Events and Designs

    (1 review)

    10. Sylvia, CEO was provided with an updated list for our reserved tables. 2 weeks prior to the…read morewedding she still had old names on there and also was missing an usher from the list. 11. Our timeline that she typed up wasn't organized very well. She simply typed up information on a word document and all the information wasn't even correct so I ended up creating my own timeline so that it was easier to read and understand. On the timeline she wrote she would follow up with vendors 2 weeks before the wedding on October 28th. My wedding date was October 11......WOW 12. She also told me to have my maid of honor call the week following labor day. I told Mrs.Sylvia that my maid of honor was on vacation and may forget so I will give her my maid of honor's number (Which I had already provided) just in case she doesn't receive a call from my maid of honor. When my maid of honor returned from vacation she called Mrs.Sylvia and Mrs.Sylvia lied and told her that she never told me to tell her to call and she wouldn't be talking to my maid of honor until 2 weeks before the wedding. My husband was there as a witness. He heard Mrs.Sylvia tell me more than once to have my maid of honor call her. 13. When Mrs.Sylvia finally called my maid of honor, she called her Jarbarie. Not my maid of honor's name. How does that mix up happen when she has a list of everyone's title and name next to it? 14. When my mother in law called Mrs.Sylvia to confirm information on the rehearsal dinner, she introduced herself as my husband's mom and Mrs.Sylvia didn't know who my mother in law was referring to. My mother in law did not understand how she didn't know my husband's name when we had been her client for 6 months. 15. I emailed Mrs.Sylvia a copy of the venue's contract so she could read through it. When we did a walkthrough of the venue she was asking me if she could move furniture, the cost, if she could use certain design elements that were prohibited and it showed me she did not thoroughly review the contract at all. I continued to say No, the venue doesn't allow this or that and she responded as if it was brand new information. 16. Our rehearsal started at 11 and she did not arrive until about 10:55. The rehearsal was unorganized. When my husband and I spoke with her before she said she would place the bridesmaids and groomsmen at an angle but during the rehearsal she just had them clumped and crowded together and everytime they walked, they came in and exited with a different partner. There was so much confusion and she did not fix the issues. Also, she did not have us practice with music until my father said something about it and even then she wasn't prepared and had to use one of the usher's phones. Also, we did not practice making an entrance through the door we were going to use for the ceremony. 17. The day before the wedding, the DJ called me panicking. He had the wrong date and the wrong music for the ceremony and reception. She said she confirmed with vendors but it was evident she did not. 18. The day of the wedding, the makeup artists were supposed to start doing faces at 6 a.m. They did not arrive until almost 9 a.m. They drove to Santee, SC instead of Augusta, Ga. That threw off our entire timeline. 19. We chose Mrs.Sylvia because she said she was professional, on time, and that she did not want her bride stressing. After being her client, I now know that was far from the truth. Her lack of care, professionalism ,attention to detail, communication and organization made this a horrible experience for me. If a refund was an option, I would have asked for one a long time ago and hired another planner and decorator. Do not hire her as your planner. She should stick to decorating only.

    Royal Event center - eventplanning - Updated October 2026

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