Horizon Plumbing & Heating recently completed repairs on my boiler. Jason Foster and his crew…read moreinstalled a new water feeder valve and pump. They also repaired my boiler's vent tube and installed a cap, so the vent whistle works and things are now up to code. Everything looks great and works perfectly. Jason and his crew were very polite and professional, and they explained everything that they were doing throughout the process. They were punctual and completed work in a timely manner. They also kept everything neat and clean. Best of all, the finished cost was exactly what I had been quoted in the estimate. And the price was very reasonable. Horizon Plumbing & Heating came in at a much lower cost than other estimates I received. They did an exceptional job. I highly recommend Horizon Plumbing & Heating and Jason Foster.

Jason Foster and his crew are wonderful! All were both…read moreprofessional and friendly. Both of the times I have called Horizon they went above and beyond what I expected. 5 stars isn't enough.

Parkers Heating & Cooling did a great job. They were polite, friendly, and timely. They were also…read moregreat with my fir babies. I will definitely call them again.

From the owner: Located in Johnson, VT, Parkers' Heating and Cooling LLC is your trusted local provider for all…read moreyour heating and cooling needs. Serving Johnson and the surrounding areas, we specialize in the installation, maintenance, and repair of HVAC systems for both residential and light commercial properties. Our experienced technicians are dedicated to ensuring your home or business stays comfortable year-round. Committed to excellence and customer satisfaction, Parkers' Heating and Cooling LLC offers reliable, efficient, and affordable services. Let us help you create the perfect indoor climate today!

I am beyond disappointed in this company. We had our furnace and water heater cleaned. The…read moretechnician somehow broke a valve and we had to replace a water heater that had been working perfectly fine until they came to "service" it. Dead River paid 1/2 of the cost to replace it but it still cost us $1500 out of pocket due to their technician destroying our water heater. Then we were told we would not be billed for their service and yet they sent us a bill. So evidently that was a lie, and even after speaking with a representative, they told me it had to be paid. Unbelievable!

I had Dead River for heating fuel and propane. I changed to a different oil company several years…read moreago after a delivery driver refused to take a check or credit card for payment to fill an empty tank since I was behind in payments and he didn't have the authority, ability or discretion to accept payments. It was on the weekend in winter and not pleasant to spend several days without heat. I stayed with Dead River propane until the driver refused to fill the tank when he said I had an illegal match lit oven. Rather than disconnect the stove he shut off delivery leaving me with no hot water or clothes dryer. It took me a few weeks to get hot water from a different propane provider. I can't recommend Dead River. Customer service leaves a lot to be desired.

Derrick and team were professional and so good at their craft! They diagnosed and put extra effort…read moreinto getting my heating issue resolved, with patience and kindness. Thanks guys! Would highly recommend their quality service.

I contacted The Oil Boys (TOB) to replace my oil burner and tank. The initial response was good…read more Later I found out my chimney was not lined, something that should have been caught. I can't imagine the headache that would have caused later. TOB pride themselves on high end installs and equipment, something I may never witness. What I can say is customer service can be much less than that. Discussions were made and I decided to go with a gas furnace. Unfortunately, gas companies do not jump when TOB say, just noting. As I worked through the issues I asked for advice in dealing with slow moving companies. I received none. TOB quote was well below others so I committed. I asked some follow-up questions and received static for asking. I asked if they could work with the gas co after they ran the new lines. Mute response. After the initial site visit most if not all of our communication was via email. Note to the inexperienced; there may come a time to invest in a phone call! TOB offered two install dates, about a week apart which amounted to an ultimatum, neither of which I could commit since the gas co were still dragging feet. TOB then dropped the bombshell and pushed the timeframe out 4 months well into winter calling it "unfortunate". My feelings were more inline with "disrespectful" and "disregard" for my needs and issues. I finally received firm dates from the gas co and was ready to commit and decided to accept the new TOB timeframe. TOB responded by breaking the contracted terms. Wow - that was unexpected. I'm sure this new company will do well eventually but I am just as sure they have much to learn. Apparently they have hardware and labor quality nailed but still have a ways to go with customer service. In business it can be either an asset or a liability. I'm afraid I'm now the latter. Apparently, pride, and lack of humility prevented any mending of a souring relationship rather than relying on luck. Too bad. All the same... Best of luck!