They consider themselves a modern multiplex, but really, going there is like a trip in the 1950's:…read more
1) If you buy your ticket online, you actually have to pay MORE. Meaning you don't get rewarded, but rather taxed, for reducing their personnel costs. This is just crazy!
2) You get to choose your seat, which can be a negative or positive point depending on how you see it. To be fair, Cinemaxx is not the only cinema still doing this here; but nevertheless: please stop, this is a cinema, not a theatre!
In any case, probably in great part because of the time needed to select a seat, the ticket queues are longer...much longer.
3) Only one to two films in original version per week. Seriously? Now I know everybody here doesn't speak perfect English. But there is a wonderful invention Cinemaxx could use: subtitles.
In most European countries and cities, films (except children movies) are mostly shown in OV with local subtitles. This satisfies both cinema fans and people who want to improve their language skills.
I am guessing Cinemaxx wants to save a few euros: buying the subtitle track would probably cost them, so they do one showing in English per week, without subtitles, for the obviously limited number of viewers who don't need any.
4) They only accept German payment cards ("EC"), and of course cash. If you have a foreign debit or credit card, forget it. The person at the cash desk was very rude when I showed my Visa Debit card: she said "no credit card", I answered "Look, it's written on it: debit", she answered "no credit card"... I gave up and left the place (I did speak German by the way). I haven't used cash for 20 years and I wasn't going to start for them.
If you really want to pay a premium for ordering online, if you do find a film you want to see, then yes, the rooms and screen equipments are ok. But nothing you haven't seen anywhere else.
A Cinema stuck in the 1950's, not for me thank you.
Regensburg is a small town, but not that small: it deserves a better place.