Quick and convenient location right off on US-12 and Quinten Ave. Prices are always cheaper than…read moremost gas stations in the area. Inside staff is always nice and pleasant while making contact with customers. I definitely return over and over and so should anyone looking for a different type of gas station. Where friendly meets gas lol. Enjoy it!!!!!!!

The interior of the store is clean and well stocked. My main issue is that the pumps are frequently…read moreout of order and the wait to get a pump to pump gas can be long. It's a dog fight to get a spot. It is a good location and it is easy to make your way back to 12 or Quentin.

This place is disgusting. When I've been in the restroom I just happen to notice that after doing…read moretheir business the employees then go back to work at the food and drink section without ever having washed their hands. Ewwww!

This gas station does not allow customers to use their passports to purchase cigarettes if a…read moremanager is not there. Usually managers are not there past a certain hour. I am not sure what non-Americans or people who do not have a US driving license or tourists are supposed to do? Disappointing. Will not be returning.

I went to this Shell in Palatine after having lunch at the Deer Park Town Center. It was very easy…read moreto get in and out of. There are lots of pumps to choose from. I got my gas and got out without any problems.

Do NOT come here for a car wash! I sat for 40 minutes before I got in, and there were only 6-7 cars…read morein front of me. Unbelievable. I even called them while I was stuck in line, asking if the car wash was open when no one moved up after nearly 10 minutes. They said that each wash takes 5 minutes. Wrong. I timed the last two cars. It was 7 minutes. When most drive through car washes take less than 2 minutes, this is ridiculous. Even 5 minutes is too long. AND- it wasn't an awesome wash, either. Maybe 2-3/5. Never again.

Gas station is open early. Great service and manned! Great value as the prices are down. It did not…read moredisappoint! Thank you!!

Easy in and out. No waiting on an early Saturday morning. Fuel runs well in my vehicle and prices…read moreare reasonable. There's help if you need it but usually they don't interfere or bother you.

Horrible Customer Service!!! Bought gas so while I was there I went in to cash in a couple winning…read morescratch off lottery tickets. The $1 winning ticket he refused to pay me for because the bar code was scratched off to much and the scanner wouldn't read it. I asked why he couldn't just enter the ticket number next of the bar code and he yelled, "I have no time.". There was one other person in line who was still filling out his lotto ticket. He has asked me how much the other ticket won. I didn't have my glasses sinai said I think it's $5. He made a big frickin deal out of the fact that he paid me $10, which it was actually worth. I tossed the $1 ticket back to him and said he need the that dollar more than I do. He continued screaming at me until. I was outside and couldn't hear him anymore.

Wish I could give zero stars. No "wrong way" sign for cigarette drive thru, my brother accidentally…read morewent the wrong way. I went in to grab the bathroom key, and the guy at the register started screaming at me. I told him I wasn't the one driving and it was an accident. I asked for the bathroom key and he said "We have a bathroom, but the punishment for you is that you don't get to use it now".

This location is pretty efficient but the corner it's on can be tough to exit. Lots of traffic…read morethere with cars zipping by. Be careful!

I asked for quarters in exchange for $2 and I was putting quarters in the air machine for my bike…read moreand then I discovered I was shortchanged so I returned to get a quarter that I was short of and the Karen that I got change from goes, "No!I gave you cash. No more. Sorry!!She was a F!....Karen ....

Gas station has a new indicator that shows when a pump is available. Unlike other stations with…read moreconvenience stores, only gas services requested. Price is at a competitive discount. Gas quality is comparable. Not sure of the hours, I added a photo of the hours.

Like many Speedways, this location has pretty good fuel prices, I usually try to come here if not…read moremy usual location at Swift and North. I've never gone in so I can't comment on service or store quality, but affordable gas is affordable gas. Not my favorite location because the clientele often seems a little sketchy. Place seems a little in need of a renovation, and gas pumps are slow as heck; however, could be worse. Plus side is there is a light to help conduct traffic, which can be nice during rush hour on Rand.

By far the worst gas station around Palatine! Pumps, are broken most of the time. Pot holes in the…read moreparking lot, you could fall into. Inside is just as bad...dirty! Do yourself a favor drive by this place!

I am very impressed by this establishment. Mamo and Brian really took care of my vehicle. They were…read morekind, thorough and friendly. The quality of work they do for the price is just outstanding

Went in for an internal cleaning + trunk detail. Was told it would take "about an hour". Ended up…read moresitting in the lobby for over 3 and almost missed picking up my family from the airport. Quality of clean doesn't make up for it either. Place obviously run by kids out of high school for the summer. Pathetic customer service. Find elsewhere.

Their marketing scheme is fairly smart but it makes me not want to go back. Their gas is really…read morereally expensive, like by a solid $.35/gallon compared to places nearby. In order to pull you in, they have a deal that makes the per gallon price cheaper if you get a car wash. Most places that do this, do it for 10 to 20 cents per gallon cheaper. Here they do it for .50 cents per gallon less which is great except for two big things. 1, it's already massively up charged so you're really only getting it for .15 cents less which is decent. 2, the car wash sucks horrible horrible ass. I suggest going to a regular station nearby and just hitting up the professional car wash 2 blocks west of here.

Never never ever use this station!!!! Actual price at pumps is $.50 more then other stations. Only…read moreway to save $ is to buy the wash, and u only come down to matching stations 300ft away. Screw this a-hole. The receipts also don't print out, and the shell "save .03" card that works at every shell also doesn't work. Never go here unless u have to, then get 3 gallons to get u to your next station. Let this place go to hell n make zero profit. This is not how you treat your customers. Asshole.