I normally don't leave negative reviews, but I felt this experience needed to be shared. At this Ross location, an employee named **Miranda** (she wears large black glasses and the all black outfit and vest displayed extremely unprofessional behavior at the self-checkout area.
After completing my purchase, I approached her to have my receipt checked. She had placed my pajama set directly on the countertop. I politely asked if we could place it on top of my boxed item instead, as I didn't want it touching the counter. In response, she looked at me and said, "Okay, you can bag your own items yourself," and then walked away.
While I was waiting for a family member to finish their purchase, I overheard her telling a coworker, "She got upset because I put her pajama on the counter." I approached her to clarify that I wasn't upset -- I had simply made a polite request. Her attitude throughout the interaction was rude and unprofessional.
I understand that retail can be stressful, but customers should be treated with respect. I hope management addresses this so future customers don't have a similar experience read more