I called Nathan Rich of Rose City Electric LLC to see if he would be interested in troubleshooting why my 10-yr old Generac was running rough and giving 1100 Overcrank errors. He was happy to try to sort out what was wrong while others, including my maintenance provider, didn't seem interested or cared. He came here to Monticello, FL the next day.
It turns out there was a propane leak and the flow levels of propane going into the generator were also very low. In addition the oil was low so he changed it, the spark plugs, air filter etc. He asked me if the valves had been adjusted and I couldn't remember ever seeing a tech go that deep inside my generator since it was installed. The valves were very loose and could have caused a catastrophic failure.
I am so very grateful for Nathan's help and professionalism. He fixed my generator when others didn't listen. I have a dependable generator again and a reliable service provider. Thank you Nathan! read more