I had our chimney swept by one of A&L Parry's employees a few months ago. During this service, I…read morerequested a certificate as proof of the work carried out but the gentelman did not have one on him and said that certificates are issued by the office. To summarise, after several months of ongoing communication I was informed that their policy was to issue certificates only if asked by the customer ON THE DAY. From an ethical standpoint, I believe that they should automatically offer such certificates without the client needing to request them. Many people may not be aware that, in the event of a fire, their insurance will be invalidated without such a certificate.Upon conducting further research, I discovered that chimney sweeping is not a regulated industry; however, any association of chimney sweeps in the UK (of which A&L Parry is not a member) considers the issuance of such certificates as a mandatory part of their conduct.

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We've just had a call from Dave and a colleague to track down a leak through our bathroom window. I…read morecould not be more impressed. They were into the job in minutes pulling out a number of tiles. Dave knew exactly what he was doing though and the problem was identified as leadwork round the soil pipe. As the soil pipe was not connected to anything, they removed it and the lead, put in a section of lathe to replace a rotting area and fetched in a new tile to fill the gap. We watched in wonder and were able to see photos of the problem area on photos from his mobile phone. Fast, efiicient and a good price. Look no further for your roofer.

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