I have been to this place twice now; the first time was when my baby was born, he stopped breathing and was airlifted from Sanford to UNC. He stayed in the nicu at UNC for two weeks, his father and I stayed at the Ronald McDonald house, along with my 2 children. The Ronald McDonald house is only a mile away from the hospital, and if you do not have transportation there is also the shuttle that goes directly to and from the hospital to the house. There's no real way I can describe it to you, but if you look at the photos you will see that it is really nice. This will be your home away from home, this is the place that will let you focus entirely on your child is nothing else. Now there is a continental breakfast every morning, but they cook the other meals for you. If you miss lunch or dinner, leftovers are put in the fridge. You are welcome to anything in the fridge or pantry that doesn't have somebody else's name on it. There is a smoking area. The room is just a really nice hotel room. There is an office area, actually I believe there is two office areas, and computers you can use. Staff is always very friendly, and everything is done with ease for you. When we came back to UNC, I knew the Ronald McDonald house was where I wanted to go. Your insurance or Medicaid will pay for your stay, including your transportation to and from the hospital. If you live pretty far away, you can stay with the patient at the Ronald McDonald house if you have upcoming appointments at the hospital. If you live kind of close it is usually that the patient that is in the hospital stays in the hospital and you can go back-and-forth from the Ronald McDonald house; this also includes any other family members that are going to be staying to see the patient. There are toy rooms, there's fun stuff to do; one night they had a clown come during dinner and all the children loved him. The memories I have of this place are so wonderful. Once they even had a Reiki master come and you could pick a time to have energy healing done on you! This was the first time I ever seen something like that in person, a few years later and I am a Reiki master myself now! read more

I visited this location last year and again this. My friend and I dropped off donations for their Angel Tree requests and my family and I baked cookies last Christmas on Christmas Day for families staying at this location. The staff is so nice and helpful and they are appreciative of all the community support that comes their way. This is a wonderful organization. We will baking cookies again this year as this has a special meaning to my family. read more

Forever grateful for the amazing staff at the Ronald McDonald house. I've never felt so welcomed and taken care of. A huge shout out to Michelle we are extremely overwhelmed by your kindness. We could not have made it through the last month without you. read more