The gentleman who owns this shop is an old school shop keeper--he really wants to get to know you and have a conversation about your life and what you want out of the item you're having framed. I easily spent 30 minutes here picking up my partner's framed degree when it could have been much more transactional--take that as you will. I find it lovely that someone still has this traditional approach to doing business, but also hadn't budgeted quite enough time in my day to enjoy it.
My partner found it a bit off putting when he initially dropped off his degree in a frame, just asking for a custom matte board, because he was told that the existing frame was cheap (it was, that was intentional) and that the degree should be in a nicer one. He went to Rococo at the suggestion of the team at Blue Dog, who sold us the frame, and I'm not sure they would appreciate having their products called cheap, but what can you do. $150 later and the degree does look really good, I just wish we hadn't bought the other frame first. read more