Took my brand new vehicle to get washed and received a crack in my windshield. The owners were…read morequick to make excuses and cited "August heat combined with cold water", though it is mid-April. To add insult to injury, after paying for the upgraded hand detail, while the owner was inspecting the crack, he left fingerprints all over the windshield that I had just paid to have cleaned. I caution anyone that values their vehicle and wants quality service to support this business.

Great service, thanks to mechanical they always help me and explain everything whit simple words…read moreand solutions

They did an excellent job on my father's filthy truck. He lives on a farm and the inside looked…read morelike he left the doors open during a major dirt storm! My father says whyclean it its just going to get dirty again!!

I paid for the top line car wash. The outside looked fine but if you want the inside cleaned just…read moredo it yourself. I was told when getting in my truck "this is the best I could do." Just save your money find somewhere else or do it yourself.

I have been with RocketFast since they opened and have only had positive experiences. No problems…read moreever. Place is always clean. They offer clean towels and glass cleaner to use...free....Who else does that? Good vacuums.... First class. Thanks RocketFast!!!

Kaylan (spelling) and her manager were a joy to work with. "Old fashioned" customer service skills…read moreon full display. They went above and beyond to make sure my vehicle was taken care of. It is so refreshing to deal with happy kind people that truly seem to care about creating a positive experience for customers. Cannot say enough good things about them and the car wash. Keep up the great work, you are appreciated.

I told the employee that I wanted a month, unlimited, I gave her my car and went about my business…read more That was March 28. I went back today and the arm didn't go up. I backed up and was told that I only paid for a one time wash. They did this same thing to me last year. I will never go there again. Is that how they stay open?

Both vacuums on each side were not working, totally unacceptable! Worst car wash in bossier!read more

Great wash, cleaned my car here today. Previous car wash was bad BUT new Amerishine dod a great…read morejob. Vacuum were strong - wide and narrow nozzles & pressured air for those tight spots Wash - usually other washes leave a dirty streak on the rear - my car was completely cleaned! Extras - glass cleaner, fragrance HIGHLY recommend clean car inside and out. Staff was friendly, area was cleaning new equipment

I have tried all the car washes in town and the one thing that stands out is they have clean towels…read moreand different types of spray for cleaning your vehicle. and last but not least they brush the front and back before going through the wash. Great value for the price.

I used to love this place. I have been going here every week or two since they opened. Nice staff…read moreand great job. But oh my goodness! I can't take them trying to sell me the car wash package anymore. I just want to pay and get my car washed. Unfortunately, I'm going to have to start going to another place. They are relentless and it has become a super negative experience for me. If you want a decent car wash and want to be part of the car wash club, this place might be for you. If you don't want to be part of the car wash club, they apparently no longer want your business. I'm giving a 5 star only because they have done a good job for me for years and I don't want to hurt their rating; however, I won't be back.

Went by the fern loop location on E 70th today with a minor, but complex issue. Anthony the manager…read moreon staff quickly resolved my issue and got me out the door with a clean ride and a SMILE ON MY FACE! Thanks for your professionalism!

Zips car wash on Youree Drive is horrible with horrible service and no customer support. after…read morespending 24.88 for the wash we discovered that only half of it was working and it wasn't working well. the wash only cleaned the left side and left soap over the whole truck. the truck looks worse after the wash than it did before. when we brought it to the attention of the employee, she said she can't help us. she can not give us a refund or fix the issue. they are continuing to stay open to take peoples money when they know the service is broken. all phone numbers are either disconnected or have an automated message saying they have no one to answer the phone. We are now headed to Amerishine where we should have started.

Save your money. !!!…read more Soap all over truck after wash. Rinse was a joke. Air dry seemed like a hair drier And to top it off the touch screen area to select no tire shine didn't work. So had to complete the sale by selecting the unwanted option. And wouldn't you know. I barely got any tire shine For the money I should have washed it at house

Across the street from the Petro at exit 8 I-20 quick and good Wash with two bays runningread more

Yesterday I took my Dooley through the wash, one side of the truck was washed the other side look…read morelike nobody even touched it. The front of my hood, grill, and bumper still had bugs all on it. They had a guy to come out with a half soapy , brush to try to clean it, out in the sun in the parking lot, to try to rectify the problem. One of the guys cleaned the problem up about 3/4 then I stopped them because I didn't want them to scratch my paint up too much, by using a half soap brushin the sun. Then the manager had the nerve to look at me, like I shouldn't be pointing what they missed out. And I will be calling or going to make a complaint. I noticed that I haven't seen the head manager Ron that used to be there in a while, since he's been gone, the service have been like I'm not one that normally do reviews, but I was so pissed off yesterday. It's time to start doing them. I didn't think about to take pictures, but from now on I will be doing exactly that. To show how bad the problem is.

STAY AWAY DO NOT USE THE EQUIPMENT DOESN'T WORK!!!! was…read morethere for 30 minutes before my car went in and it was not busy...watch car go through and most hoses only dribbling out the soap tire cleaner doesn't work no wax came out ... this wash needs to be put out of business!!! ripping the public off...worst car wash ever used guy was eating cheetoes while supposedly vacuuming my car... store was filthy and disgusting!!! knew I was in trouble when I entered!! absolutely the worst car wash in 59 years of going to car washes!! RUN RUN RUN!!!

I will never come here again. Brought my brand new car here and they scratched it. Then, after…read morespeaking to the manager, they refused to do anything about it. This happened before Yelp even existed so a while back but I never forgot what they did and how I was treated.

I just drove back from Mexico and found this place doing a Google search, and it was the only one…read moreopen on a Saturday morning willing to take me in early. I decided to wait on my car, as I didn't have a ride to go anywhere else. They went STRAIGHT to work on my car. As the morning drew on, someone set up a BBQ truck on the sidewalk and started smoking, and then the rest of their clientele began to trickle in: Corvettes, Cadillacs, Lexuses, Mustangs, Chargers, all lining up and packing the lot! I was actually really surprised that no one broke away from my little Suzuki SX4 to jump on those vehicles. My car was splattered with butterfly guts from the rainforest, my floor boards were covered in white sand from the beaches of Tampico, and my wheel wells smeared with south Texas red clay. By the time these guys were finished, they had done a better job than any other detailer I've taken it to sob the states. I came back today, over a year later, and though I have a few more travel stickers on the car, the owner remembered me! Do your vehicle a favor and have these guys pamper it.

My car needed some TLC, that I just haven't had the time to give it. Brought it here and left with…read morea smile. Got a mini detail, and I must say... they did an awesome job. Thanks.