Tamika was great, efficient got me what I needed fast and explained everything. Great service!read more

Ms. Tameka provided great customer service and the facility is clean. Easy access from the main…read moreroad.

location 1491 N Hairston rd Stone Mountain has be an the…read morebest as far as customer service support quick response time and the Assistant Store Manager Leon Glover was amazing in informing me of the issue I had with my gate code I would recommend this location to anyone family and friend

Rosie was absolutely amazing and very helpful. She was thorough, and got me setup in a timely…read moremanner.

I see all these reviews from recent people and I might add that they do have a few newer people…read morethat are amazing, with great customer service however Carl is the absolute worst and he does not stand behind his mistakes or the mistakes of his team, he ignores them. I have had this storage for almost 3 years so most times I forget about it and pay 2 or 3 months at a time, however my rent has increased every 2 or 3 months since I've had it. I have asked about this and inquired and only thing Carl recommended was to change the due date. Then here comes the newbies and they say no let's put in for a rent decrease you've been here awhile and boom. I call and mentioned it to Carl because it didn't change on my account and he says it'll be another month from it was done. I was upset because that's not what I was told and Carl just sat there and said nothing and then repeated the effective date. I then went online to pay my balance and I see there's an auction coming up Friday so I go on the site to look and here is what my things that I had professional movers, put in years ago, what it looks like and things are missing because this storage was packed down no room to even move anything. So they have ran through my things and started bidding on them before they are even up for auction. Look at my things, this is a disaster and one of the biggest mistakes I made leaving my things in their care. I have been crying to corporate looking at these photos for hours, this is unacceptable.... I have yet to receive a call back from corporate or the district managers which they have been telling be all week and last week, they comment under my review on their website like they care and I've attached photos and I called the number they listed and nothing happened, Don was unaware of what was even going on and he said he didn't know how to help which is what I've been hearing the past two weeks.

EDDIE IS THE BEST‼‼very thorough very nice!! awesome help and direction couldn't have had a better…read morerep Eddie is awesome and funny!!! Recommend this storage space 100%

Not trustworthy. Made an online reservation for an unit that was to small. The original reservation…read morecost was around $100. We chose a larger unit. Why did the cost for the larger unit go up by $200 for a 10 x 30? The market value for this unit is like $175. Per the contract Public Storage says they MAY send notification when the price is raised. Never received a notice in the year plus we stored our items. By the end of our term we were paying $500 plus a month. That is straight wrong. Lastly, I call them during business hours and they rarely answer the phone. Pricing is not transparent and service is sub par

I wish I could rate them 0 ! 2-23-24 My boyfriend and I won a storage unit when we got there at…read more1:00pm nobody was in the office we waited for 20 minutes the manager or whoever she was finally came & was very rude saying she still gotta clock in we can wait . She open the door and said " hurry up she gotta go to another property. Then she lied & said the system was down can we come back in a hour and 30 minutes we left came back at 3:00pm she still had a attitude asking who was here first & proceeded to take the other people that was there . She's very rude and don't have customer service, if she hate her job that bad or hate talking to people find a new one .

I think this is a good storage center. Code access great hours. Friendly staff. Clean.read more

Nice, clean facility. We were really happy with our stay here. The staff is super friendly and…read morehelpful. You get quick responses when you email. We didn't stay long, but we were happy with the pricing, the units, and the availability of the truck for rental. We also like that you buy your own lock and keep it afterward, but it would be nice if it was a lock that could be used for other things (such as a padlock). Our only suggestions are to work on the pathways between the storage units (they are very uneven and it is difficult to navigate at times) and to have the truck serviced. The truck is in decent shape, and the price is very fair, but it is difficult to drive and could use some maintenance.

The property itself is well maintained at all times, and management is always professional,…read morefriendly, and dependable. Ms. Javone B. is an extraordinary property manager who provides genuine and honest support. This location is beautiful and very well secured. All of the amenities and features makes the storage experience enjoyable and well worth staying long term. The rental rates are absolutely reasonable and affordable! The location is very much so ideal and convenient. Choosing to store at this Extra Space 1935 Rockbridge Stone Mountain, GA 30087 property has certainly been a rewarding decision. - M. Floyd

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

The size of the storage unit is the perfect size, it's not too big and not too small.read more

From the owner: Conyers Storage offers secure, affordable, and convenient storage solutions in Conyers, GA. Whether…read moreyou need extra space for personal belongings, business inventory, or vehicle parking, we provide clean, well-maintained units with flexible rental options. Our facility is easily accessible, conveniently located off Smyrna Road, and designed to keep your items safe with top-notch security features. We offer a variety of unit sizes for you to choose from - and reservations can be made online!