Dropped off package last Sat 10/7 supposed to be shipped on Mon 10/10. Instead shipped on 10/11…read more Package still not delivered Will NEVER use UPS again. Going to FedEx or DHL

Always fast and friendly service. Ample parking. Right next to Pizza, Pizza if you're hungry.read more

I made a notary appointment and got a confirmation email:…read more "Thank you for scheduling your visit to The UPS Store. Your appointment is confirmed, and the details are below: Date and Time: Thursday, August 07, 2025 - 3:00PM CDT Appointment Type: Notary Services Confirmation Number: VQ5SH8H2T Location: The UPS Store #1417 3936-E FRONTAGE RD HWY 52 N ROCHESTER, MN 55901" My husband and I took time off work to get to our appointment with the notary. The 2 people working were not notaries, and they said he left to go on a break. They said we could wait and he should be back in about 20 minutes. It was bad enough that we had to deal with this situation, but the 2 people working didn't seem to see the problem or care that we were put out. If he's on a break but has an appointment, couldn't they have called him? It was frustrating. We had to get back to work and no one could tell for sure if/when the notary would return so we left and went to License Center Rochester Inc and they helped us right away, thankfully. I messaged The UPS Store and got zero acknowledgement. I guess ignoring customers is their corporate motto.

The UPS Store 1417 located at 3936 E Frontage Road in Rochester, Mn. is a scam rip off. The…read moremanager/owner is not honest and upfront with shipping costs. I recently mailed a package and added signature confirmation and insurance. When he printed the receipt it did not have a breakdown of the different costs. I asked the manager to print me a receipt showing how much it was to get $700.00 insurance and also what the cost of signature confirmation was. He said he could not break down the costs. I demanded he do so, so he looked at his computer and then he copied the different costs from the computer and wrote them down on a piece of paper. I asked to take a picture of the screen he was looking at which obviously showed the breakdown of costs and he refused to let me do so. I asked him to print out the receipt on the screen he was looking at, and again he refused to do so. This UPS store and the manager/owner are not honest and will not disclose the various costs associated with a package. In the past I had them pack three valuable pieces of furniture and ship them. They shipped them, but they did not pack them and they all arrived at their destination badly damaged. I filed a claim and they refused to pay the claim. This store and the manager are a scam operation and should be shut down.

UPS been very great to me for both of my out and ingoing packages. I stopped and dropped off of my…read morepackages few times, and they go out and made to the recipients. Thank you

I am new to town and I've been here a few times. Juan has been the associate to help me each time…read moreand I am so grateful for his assistance, kindness, and patience. He is very welcoming and is always so quick to be of aide. He deserves a raise! Positive experience every time, thank you Juan! :)

I like this USPS location, a lot, actually. Staff is very…read moreattentive, and they are to the point, which might throw some people off. I personally love it. The store could have a few more items, but has enough for any of the special shipments you need.

Excellent group of postal workers. Work hard for minimal pay. Started doing passport intake at this…read morepost office and they were so proud to help.

Extremely rude employee at this branch. Couldn't even ask a simple question. Would not bring any…read morepackages here again.

Just visited this site for shipping out very important documents but one lady working there typed…read morein the wrong address and caused big trouble... re-visited there for correction but was told they can do nothing! Unbelievable! No reason to choose Fedex, at least this site again. It's too risky.

I really hate USPS. I hope they will get shutdown this year after they run out of money. They…read morelost too many of my mails and packages. I sent out 7 test mails and packages, and they lost 5 out of 7. They lost two of my Amazon orders. Amazon have to refund me. All companies and sellers need to stop using USPS!

we only get our mail intermittently we have had no mail since the Tuesday be for Thanksgiving…read more. they had the gall to report a package as undeliverable on the Wednesday before the holiday. the said could not deliver obstructed we have a great driveway in a very nice neighborhood it was a lie because it was posted as out for delivery at 06:00 that day just to lazy to get it done but had to mark it that way it was from Posh Mart they just lie.. when you drop off packages a lot of time now they do not get scanned till the get to Saint Paul.. yes its time to let it go private n heck on Saturday during a bad storm here we got our delivery from FedEX the person even went the the trouble to make sure it was out of the weather.. the Postal Service is failing so bad and it hurts

Staff did not understand the basics of paper quality, made promises they did not keep, and then…read moreexpected me to pay full price for a product I did not order.

From the owner: Insty-Prints of Rochester MN is a locally owned business serving the area for over 50 years. We are…read moreyour partner, in providing timely, professional solutions to your business printing and marketing needs. Without sacrifice to quality, all under one roof. As your "one-stop" solution provider, we will work with you every step of the way. We specialize in Printing, Design, Mailing, Signs, Promotional Products, and Bindery services, just to name a few. We pride ourselves with fast turnaround times, since many orders can be handled by fax, phone, or email.

Very reasonable pricing and very accomadating. I asked for a project to be turned around in less…read morethan 48 hours and they delivered. They had to lay out the printing. and produce laminated flyers and at the last minute I also needed 2000 labels. All of which was completed in time I would highly recommend!

Went in for finger printing (as contracted) and this was actually my 3rd time being sent to this…read morespecific location. Easy to find with ample parking. I have had things printed here as well like business cards and had to have a bunch of stuff run for my schooling, and every experience has been great! Always a quick in and out, no hassle, no troubles!!! The person in front of me had an issue with something they had printed, and they were very polite to her and said they would fix it right away and that she could pick it up in a couple hours. Not often you find service like that anymore.

I have gone to Image Splash for several party invitations and holiday cards. Each time I ordered…read morefrom them they provided excellent customer service with prompt attention and five star quality. Their Graphics Team is AMAZING and I always get something even more fabulous than my original vision. I highly recommend this company!

From the owner: Printing of postcards, business cards, flyers, banners, and pin back buttonsread more