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    RocArtz

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - RocArtz

    Countertop installation

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    1 year ago

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    Renovco - Kitchen

    Renovco

    (27 reviews)

    Dorval

    We noticed little flies in our basement bedroom and knew something was going on behind the gyproc…read more The problem became so severe that we could put our hand through the gyproc. We called Renovco after hearing their ads on CJAD. John & Roger from Renovco came to the rescue and they removed the gyproc and behind the wall was sludge and mold which they had to remove and spray and disenfect. They recommended that we call our own plumber and "Borenstein Plumbers" to the rescue. The problem was a cracked pipe near the ceiling and we don't know how long water was seeping in from our kitchen sink and garburator above. Renovco left a dehumidier in the room for a couple of weeks. Alex was orginally in charge but when Henry came to take over our project, things began moving quickl. We needed the job finished for our guests arriving to use that bedroom. Thank you to a professional and clean staff under the direction of Henry, a very nice and kind man. Thank you to Allan, John and Roger, Victor and Eli.

    I contacted Renovco for mold remediation work related to an insurance claim. Sandro came to assess…read morethe project and we decided to hire Renovco to do the entire project. Unfortunately, as the project progressed, significant problems began to arise due to poor workmanship and lack of competent workers. Without letting me know that they were going to gut the kitchen, Dimitri the worker, just dumped everything in opened boxes . they was dust in every box and all my dishes etc had to be washed. When I brought this to Sandro's attention, his answer was we will wash everything, which was never done by them. The ceilings in both the living room and Bedroom were not installed properly and had to be done 3 times. When they were redoing the ceilings, They took the furniture and just dumped it on the leather couches without covering them There was dust everywhere . As they were redoing the entire kitchen, the floor was installed first followed by the cupboards, counter sinks etc. Unfortunately due to lack of competent workmen, the sink pipes were not properly installed and leaked on the tiles which caused them to lift up And the floor had to be redone again. The backslash was installed and again poor installation. They were suppose to paint the living , dining room and bedroom . They just painted the ceilings and part of the walls, I had to fight with Sandro to get him to paint the doors or window sills/radiator covers. As far as painting in the kitchen again, I had to fight to have the doors painted His response was always, it's an insurance claim. I was told in writing that the project would be completed by June 15th at the latest. ( I gave the place I was staying notice that I was leaving on the 13 due to Grand Prix and I went to stay with a friend for 10 days as I had no working kitchen. The kitchen was finally completed in September . When I brought all this to Sandro's attention, his answer was, " in my 20 years working in the business, sometimes there are projects that do not work out the way it was planned and your project was one of them". I could not believe his response.i am extremely disappointed with the handling of the project as well as the quality of the workman ship! I tried on numerous occasions to contact Walter Assi the owner but he never responded.I think they took on more projects then Renovco had workers f.... I would never recommend this company to anyone.

    RocArtz - countertopinstall - Updated August 2026

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