This was my first time using a laundry mat & I had no clue what I was doing, I wanted to leave a…read morereview to mention how clean it was there & how kind one of your employees were to me, I can't remember his name, he was a bigger guy & had a beard, he was so helpful when I asked him for help, I will definitely be going back!

While it is relatively a tad expensive, the extra cost pays for cleanliness, super fast machines…read morethat are clean and new, the convenience of paying with an app, & early and late hours so you can work around your schedule. I called to find out their hours and i surprisingly got the owner on the phone. He was very nice, gave me a rundown of the hours and app use, and asked that if I had any problems that I please let him know. When an owner asks you that, it means they want to provide good service.

Somebody gave me the brilliant idea to take the blankets from my king size bed to a laundromat to…read morewash, as every time I washed them at home my washer shook uncontrollably. Since I am a night owl, I looked for the laundromat with the latest, hours and this one was it, with the last load allowed in at 10:30 PM. When I walked in the smell of mold Was stronger than the smell of laundry, typically one of my favorite smells. To add to this there was standing water throughout the middle of the aisle. The water was brown. I thought twice but push through as I wanted to get the blankets washed. As I looked at the washers I saw obvious filth that had not been addressed in a long time. There was dirt and hair on the outside and crevice of the window and on top of the washer where soap and fabric softener are added. I had made it this far so I persevered, lysol in hand. When I opened the flap to add soap and fabric softener the sight is one that I will never be able to unsee. What must have been years of different soaps, liquid and powder, softeners and God knows what else was caked so thick that I could barely pour any soap in. The washers were fast but then I moved on to the dryer... Through the holes in the drum (I think that is what it is called) I could see dirt, lint, etc. I used the dryers and they dried fast. So.... I'm still seriously debating if I need to go to another laundry mat as there is something very unsettling about "cleaning" your blankets in a FILTHY machine followed by drying them, after they are clean, in a dirty dryer. I was not able to take pics because I was not taking my phone in this facility. There is a sign on the door that says their hours changed due to vandalism. Honestly, how can you tell this place was vandalized and how can you expect people to treat a facility with respect that looks like this. Smh. Shame on you Robinsons.

I went to this laundry to use the self serve laundry. I filled a machine and tried to start it. The…read moremachine did not start. The attendant stated she knew that machine and another were not working yet there was no out of order sign on them. I asked for a refund and she refused to return the money. I had started other machines so I moved down to a different machine. When I returned to the new machine it was Stopped prematurely the clothes were not wet yet the attendant still insisted that the machine had ran. And once again refused to return the money. They must go out of their way to hire rude attendants. I have used this place when I have a backup of laundry to catch me up. This is the first time I felt like they were there to scam me. I ended up taking my laundry elsewhere.

BEST in Jefferson City, MO…read more Updated for next 20 years! Cadillac of laundromats Has all the bells a. d whistles of modern day needs

Although fairly clean the quality of the machines leaves a lot to be desired. 25% weren't working…read moreand per the attendants own words she "didn't feel like messing with fixing them". the cost to ratio of how the machines work is horrible!! there is another laundromat across town with newer equipment for half the cost and is even cleaner!! Will not come back to this establishment. if you choose to use it bring $50 for two loads!

Shavonne was a help and magnetic personality! She was very informative and helpful with the card…read morereader and the amount and time differences between each load as well.

From the owner: Capital Laundry offers a truly clean experience with speed and dependability right here in…read moreJefferson City, MO. Discover modern, efficient self-service options, get more free time with our convenient Wash & Fold service, or enjoy the ultimate ease of our Pickup & Delivery for both laundry and dry cleaning. Businesses can also benefit from mour expert Commercial Laundry solutions. Let us simplify your laundry routine so you can focus on life, not laundry!

I specifically pointed out sweat stains on my suit jacket. He acknowledged what I said, but it…read moredoesn't even look like they tried to clean them. I am used to much better service in the KC area.

Great service, clothes always come back great, workers are understanding. Only dry cleaners I'll…read moreever go to.

Best cleaners in town! I used to use a different one; didn't know about Capital, but now this is…read moremy go-to. Clean machines and dryers, clean environment, floors, chairs, etc. I especially appreciate the helpful staff -- friendly and ready to offer any assistance they can. This is a main reason I keep coming back. They seem to care about their job and their customers. My only suggestion for improvement, a little ramp at the front doors to wheel in the laundrey cart.

Friendly place to do laundry. Prices are a bit high. Machines are clean and they have extra large…read morecapacity washers

Pros: they got an old apple juice stain out of my daughters dress…read more Cons: Customer service SEVERELY lacking. The dress was returned with a long picked thread! I noticed it upon pickup (12/15/2025) and was told that the owner would contact me. I paid and left. The owner never contacted me. After several phone calls, I finally got a claims form in my email. I responded the same day (2/10/2026) and have yet to hear back. I have made many more phone calls. There is no manager. The employees can't help with problems. Calls and emails are not returned. I regret sending my daughter's dress here and will never return. (3/24/2026)

Ruined my $250 satin Mother's of the Bride Dress…read more I bought the dress in mid-October for my daughter's wedding and after wearing it took it to Tiger Cleaners at Peachtree Plaza on November 14th. The gown is satin and labeled Dry Clean Only, so I used their drive-through drop-off. On November 19th, I went inside to claim the dress and inspect it before paying. I was shocked to find that the gown now has at least ten visible snags, runs, and pulled threads across the dress and satin fabric is not repairable. None of this damage was present when I dropped it off. I refused to accept the dress until I spoke with the owner. The owner, Mr. Li, called me the next day. He offered to waive the cleaning fee and give me a twenty-dollar store credit. He also claimed that his staff saw no issues while handling the gown and said there is no proof the damage did not already exist. I explained that if several employees handled the dress and said they saw nothing wrong, yet I discovered significant damage before taking it home, their own statements suggest the damage occurred under their care. Tiger Cleaners promotes that they have one hundred years of experience, and the text they send when they check in your garments reads, "Thank you for trusting Tiger Cleaners with the careful cleaning of your clothes and household items." I still have the ticket, the drop-off confirmation, and the text telling me the dress was ready. (For now on I will video tape my item inside the store at the time of drop off and ask the employee to confirm the condition of the item at drop off). Despite the evidence, Mr Li says he will not replace it or provide fair compensation. I said that I would take him to Small Claims Court. He says he welcomes seeing me there.