'Customer service personified' - the very definition of Stephanie and Greg's realty team…read more I am a long-time real estate investor and I have found in Stephanie and Greg customer advocacy, real estate acumen and local knowledge exceeding any other realtor in the area. They truly care about your experience. They want you to be happy. They are laser-focused on your satisfaction. I found their awareness of the Florida Keys region quintessential. And best yet, if they didn't know the answer to a question, they were Sherlockian in locating it even if it meant hunting down some local historian, running through the chain of everyone in local government or going back through real estate records and transactions. They are unrelentless in getting you the most accurate information and data possible to make well-thought-out decisions. And they are great listeners and wonderful sounding boards for you to talk through your visions for what you want in a deal, an investment, a rental property, or a personal home. I also really love their podcast; it is fun and insightful! They interview, chat, and share all kinds of interesting and entertaining information, resources, and trivia. The podcast is called "Living in Key West", I'd suggest checking it out! It will really offer you a fantastic culture taste of the region. So, whether you are buying or selling Stephanie and Greg are on your side. I highly recommend you choosing them! They're your team and, believe me, they have your back.

Greg and Stephanie are exactly who they say they are: genuine, unpretentious, kind, and down to…read moreearth. They take the time to truly understand and connect with their clients. From your very first meeting you'll see how passionate and knowledgeable they are about Key West real estate. Even more, you'll feel relieved knowing you're working with people who have real integrity. The Little Island Group does not disappoint!!

"Maya Thomas is a very detailed organized and friendly agent. If you are looking to buy a first…read morehome, second home, vacation property, investment property or any property in the Florida Keys I would highly recommend Maya Thomas. My wife and I wanted to look into buying a second home in the Florida Keys so that we could be snow birds one day. I spoke with Maya and Emailed her prior to our arrival several times. She was ALWAYS on top of things. Every question I had was answered the SAME day. She and I worked together on what property my wife and I wanted to see. The day after we arrived in Key West us three spent the day looking at more than 10 houses. Her organization skills ROCK. Love her attention to detail. I cannot say enough about Maya Thomas. I have spoken with quite a few real estate agents in the Florida Keys and it seems like a lot of them don't want to take the time to even deal with you if you are not going to spend a half million dollars. Maya is the exception, trust me. My wife and I were looking for something below 100K ( which is pretty hard to find anywhere in the keys) and Maya spent the WHOLE day with us looking at property. You can do the math for yourself on what her commission is on something lower than 100K. That didn't matter to Maya. She treated us like we were buying a 1 million dollar property. Maya has the best work ethic I have ever seen in a real estate agent. Final words, If you are looking for ANY property in the Florida Keys and you want to feel like someone cares for your best interest and with absolutely no pressure then you need to talk to Maya Thomas" Rick Brown, Cincinnati, OH

From the owner: Income Producing Investment Property Specialist - Hotels, Guesthouses and Vacation Rentals…read moreLuxury Resort and Second Home Property Specialist, Broker, B.S. Communication, Florida State University, Resort and Second Home Property Specialist (RSPS), Certified Luxury Home Specialist (CLHMS), Institute of Luxury Home Marketing (ILHM), Certified Residential Specialist (CRS) [less than 3% of the real estate agents in the United States have earned this certification), Accredited Buyer Representative (ABR), Seller Representative Specialist (SRS), Military Relocation Professional (MRP), Internet Certified (ePro), GREEN REsource Certified, Short Sale and Foreclosure Specialist (SFR), Transnational Referral Certified (TRC)

Haydee Stewart is the real estate agent I used for my transaction…read more I wanted to share my positive experience here on Yelp. I was out of state when Haydee managed the transaction for me. Everything was done in a professional manner. I was extremely happy with the service Bascom provided.

I want you to know how grateful we are for all your help over the past 12 months. Buying a second…read morehome, even in the best of times, is filled with anxiety. In today's market, it's doubly so. You were positive and supportive throughout, from the beginning stages of searching out homes to the final stages of closing. You kept in constant communication with us, which was very comforting. While some realtors say they give good service and really work for you, no one could have worked harder for their client than you.

Been renting from last key for years. We rent expensive, luxury homes and they come through with…read moreEVERY request. Well worth it. Rodney is your person.

If I could put 0 stars... I would…read more Aggressive, unprofessional, and completely unacceptable management. We stayed here during Fantasy Fest, paying over $10,000 for what was supposed to be a premium property -- instead, it turned into a nightmare. There was major construction directly across the street that we were never informed about, waking us up every morning at 7 AM and blocking our entrance with work vehicles. Their excessive power use caused multiple electrical outages, forcing us to relocate our staff for an entire day. We reached out to Alina, our assigned representative, multiple times and never received a single call back -- there was zero communication the entire stay. Then on checkout morning, exactly at 10:00 AM, Alena, the property manager, stormed into the home unannounced, banging on every door like she was the police, yelling for us to get up, and threatening to call law enforcement. She was extremely aggressive and confrontational, giving major attitude while we were still half-asleep after working 18-hour days all week. Moments later, she brought in her manager Joyce, who escalated the situation even further -- yelling, pointing her fingers in our faces, refusing to let us close the door, and repeatedly threatening that she "knows the PD" and would make sure we go to jail. This was harassment, intimidation, and a complete violation of our privacy and safety. For the amount we paid, the lack of professionalism, communication, and respect was appalling. We will be filing a formal report with Airbnb and strongly urge anyone considering this property to stay far away until the management is replaced.

Love working with team Kaufelt! Great team of people! Lynn Kaufelt herself is the leading realtor…read morein Key West FL, having lived and worked here for several decades. She is universally admired and respected, both as a realtor and as a member of the community.

From the owner: Team Kaufelt is proud to be recognized as the #1 real estate agents in Key West per the MLS for…read more2022 and so far in 2023. In a year marked by extraordinary shifts in the marketplace we worked together to provide local expertise, real estate knowledge, and unmatched responsiveness.

Run away, don't walk!…read more Upon entering I asked to speak with someone concerning rentals. The question long term vs short term was asked by the assistant secretary and when I said long term and my wife said short the babyboomer behind the desk made a pissed off face, that was the first of many more to come in my short 2 minutes in the shop. Yes, it was more of a shop and not an office. Other offices that I visited after had desks and asked people to sit down and discuss their rental that they were looking for. Not here. I asked 2 more questions, BARELY got answers except for "we don't like to do that". So... Hi there.. I am the customer. You work for me.. You represent a client but want and need me to represent that client effectively. A short visit resulted in me just walking out. Disgusted and walking right into another (Historic Key West Vacation Rentals) which worked with me to find me many options that worked for me.. not them.

April 20, 2021- We rented a house in Key West for the month of March. Angela, Phil and the whole…read morestaff at Preferred Properties were efficient, attentive and informative. They deserve 5 stars! Eric and Janet Aronson

Their agent Monica meskyte is by far one of the sneakiest, dishonest, and unprofessional agents…read moreI've ever come into contact with. As someone who grew up with real estate professionals and is familiar with the processes, she is clearly uneducated, and lacks basic morals and ethics. I am in no way finished with this review nor am I am finished with compass realty. Again, I am extremely familiar with how real estate works and I feel sorry for anyone who has to work with her.

My brother died as the result of covid -19 he lived in an apt managed by compass. I called the…read moreoffice and advised them of the situation but the information never got to the owner, then they sent a repair person without notifying me that someone was coming, they gave them keys to the apt. then when I left they held the security and last months rent (almost $5000) for over a month even though the apartment was already in contract to be sold. The manager Megan was argumentative and defensive but really didn't acknowledge any problem. This is not a company I would want to deal with again.

Dean was the realtor who helped us find our home several years ago. When we needed to sell we went…read moreback to Dean because he had been so great to work with the first time. Dean & Keith did an outstanding job of marketing our home, providing first rate service. They staged the house to maximize the features in the photos and virtual tour. We received a full-price offer within a week of listing, and closed in 60 days. They also connected us with a super law firm to handle the closing. We have bought and sold at least eight houses over the years, and Dean's team has done the best so far.

From the owner: Working with buyers and sellers to find their piece of paridiseread more

When it comes to real estate, Baris is the professional you want! He worked tirelessly and I was…read moreable to relax during the process since Baris took care of every Last Detail. He's a wonderful communicator and quite knowledgeable. Thank you so much Baris. I sincerely appreciate all your hard work.

Tommy is very knowledgeable about Key West and he showed a bunch of homes. I will definitely use…read morehim if I decide to buy in Key West.