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B E.

Unfortunately, I have to rate them a zero for lip fillers -They ignored emails sent trying to get response -when I did take of on my own they said nothing they can do I owed it to them The lips were done wrong worst experience was how they set and the pain as if they did not do it right at all I got ripped off $1500 and it was completely messed up Had to have dissolved and fixed somewhere else that is trusted and guaranteed to make right This office is ethically immoral and greedy and maybe boobs are the dots thing but NOT fillers do not go here for any of it Also they had a trainee in there assisting with injections Just unprofessional and this was my experience

Kristen S.

Ever since I was a young girl, I dreamed of having a beautiful nose like many others. Being Asian American, I had a wide nose and nostrils. I was very self-conscious about my nose growing up. I went in for consultation with Dr. Shumway in 2010. At the consultation I explained I wanted to have nice and balanced nose with my bridge, tip, and even shape on the sides. He explained he would put silicone implant for the bridge, do pinning on the sides of my nose, and make the nose tip with some point like I mentioned at the consultation. I called right away and scheduled my surgery date for June 2010. After the surgery I noticed right away the imbalanced implant, the sides were totally different, the nose tip was still round and large. I didn't know the implant would stop right in the middle of my nose and not be centered. Which causes the bridge of my nose to concave in the middle and looks and feels very odd. At my consultation Dr. Shumway didn't mention the silicone implant stopping in the center of my nose. When I mentioned my concerns at my follow up appt. he said "I shouldn't look closely into the mirror at my flaws." I thought the point of the post op appointment was to address my concerns that was noticeably worse. Since 2017 until now I've been having a lot of breathing and physical complications with my nose. I can't breathe well, the implant is very uncomfortable and shifts a lot, my bridge dips in the center and all of my nose is very imbalance. I went to a follow up appointment to discuss my nose issues with Dr. Shumway. He told me he would help me. I don't believe he could make my nose better. I don't want to risk another chance to have my nose messed up again. That's why I've been saving up and searching for board certified Rhinoplasty surgeons to help me. I have consultations soon and hopefully the doctors will help with my issues. I'm writing this review if I could prevent anyone from going through what I had to suffer with for 10 years. Please if you proceed with any surgery do your research. Make sure you and the doctor will have a good and clear understanding of your situation.

Inconsistent pricing, quoted $4872, and then said their lowest price they offered was $4990, not consistent
Benjamin S.

This review is NOT for the work of the doctor (I'm sure he's wonderful) , but whoever is running the Instagram page needs to have a firm talking to.. I inquired about implants and I was responded to once and after I asked for some more info and requested a consultation someone read it and then ignored it.. I was quoted a price and then they tried to say they never said that, but the pictures prove otherwise - they also told me that they'd get back to me with promotions for the time I wanted to come in and days went by and then I had to ask them and then they finally responded they didn't have anything.. complete waste of time Breast implants are pretty pricey and if I were this doctor I'd be very pissed that someone went and spent their 6k+ elsewhere . * I picked another doctor and spent 12k

Way to go yelp. Once again hiding a legitimate review. I wouldn't want anyone else to go through what I did!!!!!So I will once again share my review. Let me guess the pics aren't real??? I had rhinoplasty done by dr Shumway back in 2013. I had saved and waited for years to get this done. My results were beyond disappointing to say the least. I came out of the procedure looking like I was beaten . I've never seen anyone with bruising and also bleeding that didn't stop. I had to go back for a revision surgery as well to correct the bottom part of my nose that was still crooked and to see why I had a infection that didn't seem to clear. The bruising was soo bad I had to go back to have a peel done to try and lessen it as well as lightening cream. That still didn't help so I ended up going to a laser specialist that corrected it somewhat. Dr Shumway did my breast previously with no issues but I do not think he should be doing noses. Maybe one day I can save up enough to get it how I wanted it.

2 years before surgery

Terrible! I asked for a C/D cup and ended up with a DDD/E and even bigger after having 2 kids. 1 year after my surgery I noticed my right breast was falling. Shumway had to do a 2nd surgery to reinforce the area so my implant wouldn't fall down beneath my bra line. Sadly, he didn't listen to what I wanted and decided 600cc+ implants would be ok. My recovery was horrendous. My skin was extremely stretched. Shumway should be ashamed of his actions. I've been hiding my extremely over sized breast ever since my surgery. It was a life changer but not in a good way.

One month before surgery.
Laura C.

Please review ALL 12 photos. These pictures show the gravity of damage done by an overly aggressive CO2 Laser resurfacing that should never have done by Dr Shumway. Too many passes on my porcelain fine skin, resulted in severe damage throughout my face. Dr Shumway should have known better!!! To add salt to the wound, he and Kathy Shumway completely ignored the signs of scarring which I had pointed out to them. Instead they made it look like I was being irrational, and seeing things that weren't there. This was the most insulting thing, and was a literal slap to my face. Having worked for two highly reputable Cosmetic Dermatologists in the Bay Area years back, I was well versed in Cosmetic procedures, including CO2 Laser resurfacing, so I knew that something was not right within a month. I have known the Shumway's for over 20 years, and was absolutely shocked that they would not address what was clearly a botched surgery. They should have put the patients needs before their own by either helping me or sending me to a Dermatologist right away so I could get immediate attention. The longer you wait, the scars become irreversible. They told me to give it a year without any medical intervention. At this point I knew that I was not receiving the Standard of Care, so I sought Dermatology and Plastic Surgeon opinions. They ALL unanimously said Dr. S had gone way too aggressive for my skin type. In fact, a couple Dermatologists stated that they could see the stacking marks/lines from going too deep from the laser. One of their employees who has been in communication with me from the beginning told me that she was appalled at the way they had treated me. It was clear to me that Dr S and Kathy both knew that he had made a big mistake because they were in defensive mode, and immediately had a couple employees in the post-op room, in addition to Dr S stating more than once that my results were excellent. In fact, in his clinical notes, it said "excellent results", furthest from the truth!! What's so darn upsetting is Dr. S leaves his practice each day returning home to his family without a care or concern of what he has left behind. And that is a patient that is suffering each and every day from going from having beautiful skin that I've taken great lengths to take care of, doing all the right things, no sun, Vit topical C, Retin -A, sunscreen, etc .I saw an Esthetician at a top Derm office before my surgery and she said" why are you here? In the 30 years of practice I've never seen such beautiful skin." Of course we're our own worst critic so I said my goodbye without doing a facial, and said OK to what Dr S. recommended which was CO2 resurfacing. Now I know that they'll take the $$ even knowing that the procedure is NOT the appropriate procedure. This has been a literal nightmare, and I cannot express the sadness of going from having what Dermatologists and peers had always complimented my skin, to now having heavily scarred skin. Words cannot express my grief. Thank you for reading, and I hope that my experience has shed some light on the importance of finding a surgeon that will put his patient first before himself.

I wanted big boobs that we were proportionate to my larger frame. I love them

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The staff is extremely friendly and welcoming when walking in!! You can definitely tell you're in great hands with this staff!

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Ask the Community - Robert Shumway, MD

Review Highlights - Robert Shumway, MD

Besides my wonderfully mommy makeover, my husband and I loved our facials from Heather!

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Pacific Lipo - San Diego - Take years off your look with Chin lipo under local anesthesia. Call Pacific Lipo today!

Pacific Lipo - San Diego

4.5(299 reviews)
0.1 miUniversity City

I had an amazing experience at Pacific Lipo! From the moment I walked in, the staff was friendly,…read morehelpful and professional. Stef made the whole process smooth and ensuring I felt comfortable throughout and when I had doubts about anything I was able to call, text &/or email only to get a prompt response with detailed feedback about all my questions/concerns. 8 years ago I had a horrible past surgery experience my results were not at all what I had requested but Dr. Gocken made me feel comfortable that he could help he has awesome bedside manners, down to earth, listened and advised based on my concerns without being pushy which made me feel at ease and that I was making the right choice. Dr. Gocken is incredibly skilled definitely exceeded my expectations. He focused on my insecurity areas; I am 2 weeks post up and already am super happy with the results so far! Extremely grateful to Pacific Lipo staff and Dr. Gocken's top notch service. Thank you a million times!!

I'm an impulsive person; when I suddenly make a decision that something needs to be done, I just do…read moreit. I've hated my arms for YEARS. I'm a very active person and feel good about my body with the exception of these arms. I decided why be insecure if I have the money to change it. I had such a life boost after a rhinoplasty, so now I'm all about buying a little confidence. We only have one life y'all!! Booked my appointment right after the consultation because I felt like they were realistic and honest with me about the results I could expect given my anatomy. I am only 6 weeks post op from my arm lipo + skin tightening, but I wanted to share my experience so far because it's been great. The entire staff has been super friendly and welcoming. The procedure itself went smoothly. I did it under local and was nervous, but it was seriously not bad at all. While I'm still dealing with some minor swelling since it takes 3 months to fully see results (which they prepared me for), I can already see the shape taking form hehehe. I have been wearing my compression garments religiously and getting the drainage massages twice per week. Recovery has been manageable, and anytime I've had a question, the staff has been quick to respond. Even though I'm not fully healed, I already feel confident saying I'd recommend. I'm super excited for my final results. I've actually already recommended this place to my mom who also hates her arms too lol. If you're already considering this place, just do it!

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Pacific Lipo - San Diego - Chin lipo with jplasma skin tightening

Chin lipo with jplasma skin tightening

Pacific Lipo - San Diego - Myself and the MA, Lindsey, on the day of the procedure

Myself and the MA, Lindsey, on the day of the procedure

Pacific Lipo - San Diego - Brazilian Butt LIft using fat from lipo of Back Bra and midsection. Call Pacific Lipo today.

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Restore SD Plastic Surgery

Restore SD Plastic Surgery

4.7(46 reviews)
0.1 miUniversity City
$

I cannot recommend Restore SD enough. The entire staff of Restore SD is fabulous, and Dr Gallus…read moreleads the team. My amazement started with my very first appointment, when I walked into the treatment room and two members of the team were there to greet me and get started! No doctor's office has done that ever! The all female staff (well almost, the anesthesiologist is not) is wonderful. You walk into the office as if you are walking into a spa. It's quiet, lovely, and everyone is very friendly. The surgery consultation, the pre-op, the emails, everyone was careful to ensure every question was answered. I really do feel as if they cared about my comfort as well as my appreciation of their work. Every tiny thoughtful need is taken care of, even those you never even thought of. The "gift bag" containing pre surgery meds (non prescription) plus lip balm, scar cream, and even cough drops to soothe your throat after the surgery was a lovely touch. And Dr Gallus is a miracle worker. I am so pleased with my surgery. I'm still healing but I know I will be very happy with the final results. The follow ups, starting with the text from Dr Gallus just a few hours after to see how I was doing, and my two post ops, have been exactly as expected - polite, friendly, professional, and we are pleased! I am very happy I decided to say no to the doctor who had been recommended to me, and go find my own!! I found Restore SD quite by accident and I can honestly not recommend this office, and this team, enough. If I could give them 10 stars, I would! Thank you so much, every one, for all you've done to help with my surgery!

I am so grateful for Dr. Gallus and her amazing team! I had a breast reduction and I am one week…read morepost op. Things have been healing very well and I am SO happy with the results. Dr. Gallus was able to execute my vision perfectly. This has been a life changing experience and I don't regret it for a second. Danielle has also been extremely helpful and welcoming. Ava and Vanessa have also been great and kind! Dr. Abraham, the anesthesiologist, was also so kind and supportive. Very grateful for this team! Highly recommend going in for a consultation to meet them :)

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Restore SD Plastic Surgery
Restore SD Plastic Surgery
Restore SD Plastic Surgery - Our office is designed to be peaceful, discreet, and efficient.

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La Jolla Cosmetic Surgery Centre - La Jolla Cosmetic Surgery Centre, est. 1988

La Jolla Cosmetic Surgery Centre

4.5(496 reviews)
0.9 mi
$$$
Certified professionals
Offers payment plans

My experience with Dr. Salazar-Reyes and his team has been absolutely amazing, I would rate 100/10…read moreif I could!! Dr Salazar-Reyes is incredibly professional and knowledgeable, and helped me reach my goals for surgery. The nurses Julianna and Jocelyn were so kind and prompt as well! Highly HIGHLY recommend La Jolla Cosmetic Surgery center and Dr. Salazar-Reyes!

This review is so long overdue! I live in Los Angeles and wouldn't pick any other surgery center!…read moreIt's so worth the drive! The office is beautiful and clean. Most importantly, Dr. Smoot is amazing! I could not recommend him and his team enough! I feel a sense of connection to him because his brother (Dr. Wendell Smoot) did my very first breast augmentation 20 years ago at LJCSC so who else better to choose as your surgeon! I went to his office for a consultation regarding removing my 20 year old saline implants and replacing with silicone. I still wanted a very natural look but at the same time go a little bigger and be able to notice it. He took the time to listen to my concerns and my hopes for the outcome of my procedure. He recommends what's best for your body type so you have the best natural results as possible and I LOVE how absolutely honest he is. I trusted him 100% and he gave me the exact results that I wanted. From my initial consult, to my pre-op, to my surgery day, to my post-op's, everything just went so smoothly! In terms of pain and the procedure - I was nervous about the pain that would be involved with the recovery, but I truly felt little to no pain. I didn't have to take any intense pain medication. I was up and moving around (with caution) the day after surgery. The techniques that Dr. Smoot uses to prevent pain post op is so amazing and my scars are barely visible! The team and the office staff go above and beyond to make you feel comfortable throughout the whole process and you leave feeling like family. I just love the level of service they provide! I am now 2 months post op and I couldn't be happier! I'm so happy with my decision to switch out my implants, and even happier that I chose Dr. Smoot to be my surgeon before he retires.

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La Jolla Cosmetic Surgery Centre - Johan Brahme, MD - Board Certified Plastic Surgeon at La Jolla Cosmetic Surgery Centre Highly rated 4.8/5 stars by RealPatientRatings

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La Jolla Cosmetic Surgery Centre - Hector Salazar, MD, FACS - Board Certified Plastic Surgeon at La Jolla Cosmetic Surgery Centre Highly rated 4.8/5 stars -RealPatientRatings

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La Jolla Cosmetic Surgery Centre - Luke Swistun, MD - Board Certified Plastic Surgeon at La Jolla Cosmetic Surgery Centre Rated 4.9/5 stars by RealPatientRatings

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Jeffrey A Umansky, MD, FACS

Jeffrey A Umansky, MD, FACS

4.8(77 reviews)
0.6 mi

Jeff is amazing at his craft I saw his father for my first augmentation before he retired almost 20…read moreyears ago and have been seeing Jerry ever since I recommend him and all the girls at the med spa to my friends and clients. He has help numerous of my friends who have gone somewhere else and were not happy with their results, not only has he made me happy and more confident anyone that walks through that door. The staff is always friendly and welcoming

I am writing this not only out of personal necessity but also as a warning to others. Years ago, I…read moreunderwent a breast reduction procedure performed by Dr. Jeffrey Umansky. When I expressed immediate and legitimate concerns about the grossly asymmetrical, misshapen outcome, I was dismissively met with the condescending remark: "Let's remember, they're sisters, not twins." This patronizing statement was clearly meant to deflect responsibility and silence a vulnerable, young patient who had just trusted him with her body. The result was not only physically disfiguring, but emotionally devastating. At the time, I lacked the personal and emotional support to pursue legal recourse. However, with time and reflection, it's become undeniably clear: I was negligently and carelessly operated on, and the trauma I endured has left lasting scars--both literally and psychologically. To be specific, Dr. Umansky's surgical execution resulted in: Sloppy and uneven internal tissue excision Poorly closed incisions, resulting in significant scarring and dog-ear deformities Asymmetrical areolas, with nipples more than an inch off from one another Long-term disfigurement that has made any corrective procedures extremely complex and costly Despite my desperation and embarrassment, I reached out to the office manager shortly after the surgery to request even a partial refund so I could afford reconstructive work elsewhere. My plea was coldly denied and ultimately ignored. The lack of professional accountability shown by both Dr. Umansky and his office was reprehensible. Since then, I have consulted with multiple board-certified plastic surgeons, all of whom confirmed the extensive damage done and emphasized the difficulty of now restoring what was once a healthy, intact chest. One even stated that the tissue had been "butchered"--their words, not mine. I have photographic documentation of both the immediate post-op results and my current condition, which I am prepared to share publicly and with appropriate legal channels if necessary. If the platform allowed, I would upload these images in full to give others the visual proof of what I have suffered due to Dr. Umansky's substandard care. Dr. Umansky, whether your staff chose to shield you from the fallout or not, you should know: your conduct was not only negligent but borders on medical malpractice. Your failure to take responsibility--medically or financially--for the irreversible damage you caused is inexcusable. I gave everything I had to pay for that surgery, and in return, I was left physically distorted and emotionally broken. This message is for the patients who have been silenced, dismissed, or gaslit into thinking they had no right to speak up. I speak now because I have found my voice--and others deserve to find theirs too. Your actions, Dr. Umansky, were not only unprofessional and unethical--they were, and remain, absolutely unforgivable.

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Jeffrey A Umansky, MD, FACS - Dana Armstead, Practice Manager

Dana Armstead, Practice Manager

Jeffrey A Umansky, MD, FACS - Diana Gagliano, Patient Consultant/Intake

Diana Gagliano, Patient Consultant/Intake

Jeffrey A Umansky, MD, FACS - Margie Tavarez, Executive Assistant

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Margie Tavarez, Executive Assistant

William Umansky, MD

William Umansky, MD

4.9(62 reviews)
0.6 mi

Dr. W Umansky seems like a good surgeon. The problem is the office staff. I've spoken to and sent…read moremultiple messages to Amber but she doesn't respond. I've tried to schedule surgery twice but I can't get a response. She seems disorganized. I wonder if this practice knows they are losing business because of this intake coordinator.

I cannot say enough good things about Dr. Umansky and his entire team! I debated my procedure for a…read morelong time after a bad car accident and my body changing quite a bit. It felt very intimidating to even consult about the procedure and I avoided it for years. When I went to my first consultation at Dr. Umansky's, I had a total shift from intimidated to excited and confident. The whole team was so kind, supportive and knowledgable and also very personable. I felt like they each cared about me as a person and truly got to know me before my procedure. My friends who have had breast augmentations always said, "I wish I had just done this years ago" and I have to say I am SO glad I did this procedure when I did as I felt beautiful on my wedding and am loving my body post-accident again. Literally every single person - from the front desk, consultants, anesthesiologist to the woman who gave me a complimentary facial - were all just fantastic. Dr. Umansky really seems like the best of the best - he couldn't be any nicer and he really took the best care of me. I would recommend him to anyone. I could not be happier with my experience or my results. This is definitely the place to go!

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William Umansky, MD - Dana Armstead, Practice Manager

Dana Armstead, Practice Manager

William Umansky, MD - Amber Lively, Patient Consultant for Dr. William Umansky

Amber Lively, Patient Consultant for Dr. William Umansky

William Umansky, MD - Diana Gagliano, Consultant/Intake Coordinator

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Diana Gagliano, Consultant/Intake Coordinator

Cosmetic Laser Dermatology - Our amazing team of experts.

Cosmetic Laser Dermatology

4.3(692 reviews)
0.9 mi
$$$

I love Dr. Fabi so much. I've been seeing her for 10 years, and I genuinely look better now than…read morewhen I started. That says everything. She listens to my concerns and I have complete confidence that when she recommends something to me, she has my best interest in mind and the results are always natural. I always look like myself -- just better. I've referred multiple friends to her and they've all had the same experience. Highly recommend without hesitation.

I'm writing this review after intentionally waiting two full weeks to give everything time to…read moresettle. I was a long-time patient at Cosmetic Laser Dermatology and exclusively saw Dr. Loyal, who has since left the practice. I then booked with Dr. Sabrina Fabi for the first time, influenced by her large social media presence and how the front desk emphasized how hard it is to get an appointment with her. For context, I'm very experienced with Botox and have had it done many times in the same areas without issue. At this visit, I received Botox in my masseters, crow's feet, under-eye bag line, 11s, and forehead. None of these areas were new for me. Dr. Fabi arrived about 40 minutes late, which I was told is "typical." That night, I developed large, visible lumps in my masseters and additional bumps near my temples when opening my mouth. I'd never experienced anything like this before. I returned to the office two days later and was told it was "normal" and that Botox takes two weeks to settle. By the time of my follow-up appointment nearly a week later, my appearance was extremely abnormal. The best way I can describe it is that I looked like a mix between Chiseled Squidward and Quasimodo. I pay a premium to go to a cosmetic dermatology practice because this is my face, and I expect expertise, precision, and accountability. At the follow-up, I felt dismissed and gaslit. While the masseter issue was acknowledged, my main concern was new bumps near my eyes that I never had before. Dr. Fabi insisted they were always there, which is simply not true. I have clear before photos. When I said I felt my before looked better, her response was, "Oh, with your hooded eyes?" That comment felt unnecessary and unprofessional. It has now been over a week since the follow-up and the bumps are still present. I paid $1,500 and feel worse about my appearance than when I walked in. Botox has risks, but the lack of ownership and dismissal of my concerns is why I won't be returning. I'll be sharing photos so others can make an informed decision.

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Cosmetic Laser Dermatology
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Laser Skin Resurfacing, Thermi Tight, and Micro Lipo Results Post 6-Months

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Laser Skin Resurfacing Results Post 5-Months

Robert Shumway, MD - cosmeticsurgeons - Updated May 2026

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