I had a physical appointment on 9 Feb with Claire Hunt. She asked how I was doing and I told her I…read morehad a respiratory issue occurring BUT that is not why I am here. I am here for a physical. I was still charged a $35 copay and I stated they are wrong because I stated I was only there for a physical. After speaking with the office manager all she could say was that Claire Hunt had said she treated me for a respiratory issue. What a bunch of crap. This practice used to be good when Dr Joynes was still practicing. I will be switching to Riverside docs. What a fecal matter show Hampton Family Practice has become

I seen the same doctor from around 96/97 until this year .I liked him so much that I referred my…read morehusband( ex/ deceased) and I had him see my newborn son who saw him until his insurance changed around 14. Now with this new program, they're doing guess it's some VIP program which would cost me more money to see the same doctor really irritating me. I'm leaving the practice. I guess it just goes to show money means more than a patient! And what is the icing on the cake? I'm having trouble getting my records sent to my new doctor. I'm gonna have to go up there again and request them because I need to see a doctor.

They tried to charge me $75 because I brought my other two children in with me when having my third…read morechild seen for a visit. My co pay is $25 and my other two children were just with me at the visit but not being examined. They refused to see us unless I paid a triple co-pay. Unlawful! Then we were dismissed from the practice because I got upset and vocal about it. We were not informed of the dismissal. In addition, the Newport News health inspector has been contacted, saw dried blood days old on the floor when at this practice in December 2015. I was also told to "rub my child down with Crisco" for a skin condition. I was told it really helps the skin not dry out. Just for the record, the below is the appropriate and legal method for a practice to dismiss someone from their practice. Statutes that matter In very broad terms, a practice can legally extricate from a physician-patient relationship if they do the following: * give the patient adequate notice in writing preferably by certified mail, return receipt requested (30 days is generally acceptable); * give the patient a brief explanation why you are terminating the relationship; * document notification and the reasons for termination in the patient's medical record; * help the patient find another physician; * offer to transfer medical records to a newly-designated physician upon signed patient authorization to do so; and * continue to provide care if the patient remains in need of care. Physicians take an oath to always act in the best interest of their patients, and they are expected to abide by it. In fact, doctors, unlike patients, face legal and ethical restrictions before they may end relationships with patients. Your doctor has both ethical and legal obligations to provide services to you as long as you need them. If your doctor does not appropriately end the relationship, he or she could be liable for a claim of patient abandonment. According to the American Medical Association (AMA), abandonment is defined as "the termination of a professional relationship between physician and patient at an unreasonable time and without giving the patient the chance to find an equally qualified replacement." We were never given any such chance and at no time did the practice help us or assist us in finding another physician.

Im new to this area and totally lucked out by finding this office. The doctors are amazing…read moreespecially Dr Blanchard and dr Griffiths! They make you feel so welcome. Your questions are always answered in full. No rushing you out the door. They take their time to make sure you are satisfied with the care your child receives. I love this place and recommend them to everyone i know !!

Dr. John Brady is AMAZING! He's been our family doctor and primary pediatrician since our first son…read morewas born. He and his staff are just the best. Two years ago, he diagnosed me with appendicitis when I thought it was just a stomach ache, and it turned out that he was right, and that it was pretty advanced, and took an extended surgery to fix, which means that he literally saved my life. They are a rather small neighborhood operation, so any special needs or tests will likely have to be done by referral to Riverside or someplace similar. But for regular check-ups and wellness visits, I can't recommend him enough. He has a very friendly and knowledgeable demeanor. My son strongly dislikes him (but only because he associates him with getting shots. Actually, he's great with kids.)

I was looking for a new physician and had read very positive comments about Dr. Brady and his…read morestaff, When I called I was asked about what insurance I had and a list of my medications. They do not prescribe some medications, like the one I take for pain control. Should you care to become a patient, have your list of medications and your insurance card close to answer their screening questions,

Dr. Ratcliffe genuinely cares about me and asks questions that show me she is actively listening…read more She always ensures that I am content with my care and that she has answered all of my questions. I have been to other physicians who were not familiar with my conditions. She is knowledgeable and I know that I can trust her to look out for my best interest.