The staff made me feel comfortable. The hygienist was very thorough and tedious with my cleaning.read more

I tried calling this dental office many times several weeks ago I left voicemail after voicemail…read more Finally one day I got through one of my good friends as a patient there. She would not let me give her name. She said she's been going there for 10 years I spoke with the lady name, Penelope very condescending, I had a tooth that was starting to bother me and I wanted to get in as quick as I could. She said they did not let patients come in for just getting a tooth looked at I had to book an appointment for a cleaning I said well I am starting to get a toothache. I just need to come in to get my tooth looked at she refused to let me have that kind of appointment. Of course I went to a different dental office Dr. Landry's office sold me the same day. I was telling my friend of my treatment, and she plans to change the dental offices as well.

Outstanding dental care! The entire team is professional, friendly, and genuinely cares about their…read morepatients. They take the time to explain everything, make you feel comfortable, and provide high-quality work. I always leave confident that I'm receiving the best care possible. Highly recommend!

Extremely disappointed with Grand Trails Dental. I scheduled appointments for my children months in…read moreadvance and even called the month before to confirm the date and time I had on my calendar. Additonally, I was at there in person for my appointment one month prior and again confirmed the appointment with the receptionist. Despite that, they cancelled the appointments the day before stating they never received confirmation. This is completely unacceptable, especially when dealing with kids' dental care. Scheduling that far ahead and following up should mean something. Very poor reliability.

This guy is a piece of sh*t. Presents himself as Christian but quite the opposite. Got a crown back…read morein February 2020, failed in October 2020, replaced it. Failed again in July 2023. Crown broke while I was eating. Good old Christian Johnny charging me to fix it. Blamed it on me, saying that I need to wear my mouth guard, which I do every night. He was very curt and rude. Asking me, "what am I doing?" I have never had a crown fail by any other dentist, only this one. Inferior dentist that uses inferior materials. AVOID JOHNY AT ALL COSTS

I can not say enough good things about this dentist office! They are so friendly and warm and…read morecaring. They listen to your needs and they talk to you to make sure you are comfortable and happy. Plus they do outstanding work!

Absolutely easy root canal. ! Great doctor and staff. I highly recommend this practice to anyone !read more

Great doctors and staff here. They'll make you feel comfortable and are very patient. Close to…read moreWalgreens and bonis dance if you don't see it.

I just had my semi-annual cleaning. As always this office is so clean and professional. Sarah did…read morea great job of taking care of me with my cleaning. The other staff at the front, Lauren and Bridgette were very welcoming.

Absolutely love these people!! Dr Young is a fantastic…read moredentist All the employees are great!! I've been a patient for for over a 5 year and I recommend to all my friends;)

Great service and great work. Friendly staff and close by. Scheduling an appointment was very easy…read moreand any work that needed to be done after the appointment was only two days after.

I made an appointment for a general cleaning. We just moved to this area and it was my first time…read morehere. After every x-ray the dentist came in and tried to "upsell" me on unneeded procedures for $2,800.00 My previous dentist that I have been seeing every 6 months did "require" any of what they wanted to do. They refused to clean my teeth without agreeing to all of their recommended procedures.

This is the best dentistry practice I've ever received services from. From John Luke and Allie (…read morethe front desk Medical Clerks) to Dr. Alexander (my dentist), Dr.Phan (no longer there because he moved back home out of State. My previous dentist ) and now Dr. Beaver (my husband's dentist) We moved to this area from 160 miles south about 10 months ago due to my husband's new job. The only friend that we had in the area recommended their practice and I am so glad they did. They will work with whatever time and/or day of the week is convenient for you, Trust Me! "Friday's is good for the Hill family" lol if for some reason they can't see you in case of an emergency they will find you a in network dentistry they are familiar with to see you that day (it only happened when I needed a root canal done that started to act up and I would have had to wait 2 weeks to see their in house orthodontist, that comes in once a month). I've had six procedures done and have all been very pleasant experiences. One of those procedures was the removal of my top two wisdom tooth, it was very quick and swift I was done within 45mns. They will show you all of your procedure options and won't try to persuade you to go with the most expensive option at all, but if you ask their opinion they will answer with what they think is best for you situation. They also make sure that you are comfortable first and foremost. My husband and I weren't able to take care of our dentistry needs before with the previous salary etc but now that we are able, we feel quite blessed that it is being taken care of by a group of professionals that truly know what they're doing, that use latest dentistry technology to help make the experience as pleasant and timely as possible without sacrificing quality, and that are sincere about what we needed/needs to be done. We're so pleased that we decided to have our two children ages 9 and 2 become patients as well, next door at My Kids Dentistry with Dr.Chance whom is just as profesional and caring as Dr.Alexander. I would recommend this dentistry to everyone.

1 Star - Extremely Frustrating Lack of Communication…read more Our experience with Rayford Modern Dentistry in Spring, Texas has become incredibly frustrating, not because of the amount of money involved, but because of the complete lack of communication regarding a refund we are owed. We were informed that our refund of approximately $280 was submitted for processing on June 11, 2026. We later spoke with Bill, who told us the refund check had been processed and would be mailed. It is now August 22, 2026 -- more than two months later -- and we still have not received the refund. More frustrating is the lack of communication. We have attempted to resolve this directly with the office, including communicating with Bill and Roxana and following up by phone, yet the matter remains unresolved. No check. No email. No letter. No returned phone call explaining what happened. No meaningful update. At this point, it isn't even about $280. It's about basic customer service and accountability. If there is a legitimate problem processing a refund, communicate that to the patient. Don't tell someone a check has been processed and mailed and then leave them chasing the office for months trying to figure out what happened. We have now had to escalate the matter beyond the local office and contact the practice owner and PDS Health leadership simply to try to get an answer about a relatively straightforward refund. We have given the office numerous opportunities to resolve this privately and professionally. Unfortunately, the continued lack of communication has left us extremely disappointed. I will gladly update this review if Rayford Modern Dentistry resolves the issue and provides an explanation for what happened. Until then, based on our experience, I cannot recommend this office when it comes to billing/refund issues and communication.

I was told a cleaning would aid in my zoom whitening. They then proceeded to do X-rays and other…read moreservices that cost an additional 200 dollars without ever disclosing cost. They had insurance in advance and never bothered to communicate they were out of network. I would not recommend working with this company since they have deceptive buissness and billing practices. When I brought it up the woman at the front made a cartoonish hand gesture and said, "did you ask?"

Absolutely top notch! Takes the time with patients , explains all options, & treats you like you…read moreare the ONLY patient