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    Robert Frank, MD Plastic Surgery

    3.9 (7 reviews)
    Closed 9:00 am - 5:00 pm

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    Derma Medical Spa

    Derma Medical Spa

    3.3(6 reviews)
    2.9 mi

    her business is extremely clean. She's always professional. She always gets the job done right I…read morealways

    I've gone to see her almost a dozen times. Although Nadia is a bit confrontational and…read morecondescending, her work was okay so I went back. I was immediately concerned how free she is with showing you pictures on her iPad of ALL of her clients when she never asked me once to sign a consent form to share MY photos. I will say that each appointment was a struggle. I would say what my goals were and Nadia would reply, but make sure you NEVER say you weren't 100% satisfied about a previous appointment. Nadia will argue with you over and over again and trust me, you can't end that fight. In fact, you didn't even know you were in a fight! Nadia will just come at you in the most combative manner and you have two choices, just nod your head or walk out. This last appointment was the last straw for me. She kept asking me about "redoing my frown lines" which is interesting, because I've never had my "frown lines" done. Ever. I don't even have a frown line. What I do have is a scar which Nadia wrote down with every appointment but seemed confused each time I resurfaced. On my last visit, I did try some Dysport around my eyes (smile lines) to combat a skin and tissue issue I have in addition to the other things I typically have done. At THIS appointment, I said (and I quote), "I'd like the same thing as last time but let's not do my smile lines. I didn't notice much of a difference." THIS. SET. HER. OFF. First, she told me I didn't understand how Dysport worked. Then she told me it doesn't remove deep creases (I don't have deep creases, so that was odd), and then she said if I took pictures, I wouldn't claim it "didn't work." I explained that I never said it "didn't work", what I said is I didn't notice a big difference but I DID take pictures: 2 weeks before, 1 week before, 1 week after, 2 weeks after, and 1 month after. I also took VIDEO. To me, personally, and to my husband, we didn't notice a big change so I simply don't want THAT particular treatment. No. Nadia wasn't having it. She kept arguing and her voice got louder as she complained I didn't take the right pictures and she would pull up her own pictures to "prove me wrong". Either way, it's MY FACE. If I don't want something done, that's MY BUSINESS. I said there's no need to pull up pictures: I'm simply saying I don't want this ONE treatment. Can we just do the two others? NO. Nadia then raced around her room to pull up my old picture and try to show me that I am incorrect and she worked her *magic* on me and I'm just WRONG. I paused... probably for too long because finally Nadia stopped talking too. "Nadia," I said. "I simply don't want dysport here. It's my face. It's my opinion. I don't know why you're trying to argue with me but..." and that's all I got to say before Nadia broke in again about how I don't understand the procedure. I let her finish her rant and then I stood up and walked out. I'm never going back there again. I endured Nadia's weird condescension for my other appointments. I dealt with the fact that she spouts National Inquirer stories like they're "news". I suffered through the fact that she doesn't seem to understand science or social cues or how to behave to paying customers. I overlooked all of that because the work she did was decent. Today, being YELLED AT because I didn't want one procedure was completely unacceptable.

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    Robert Frank, MD Plastic Surgery - cosmeticsurgeons - Updated September 2026

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