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    Robert E Smith, MD

    1.0 (1 review)

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    7 years ago

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    Brandenburg Family Medicine

    Brandenburg Family Medicine

    2.8(4 reviews)
    1.0 mi

    The care is really good, when you can get in. everytime I call to get an appointment it is the luck…read moreof the draw if they can get you in. I asked for a telemedicine appointment and they said they don't do that (they did during covid). I take at home UTI tests and if I get a positive I call for an appointment. They tell me they can get me in two days later, which is unacceptable with UTI's and me. I almost died from one a few years ago. I asked to have a prescription called in "no we don't do that" I asked to have the doctor call me "we don't do that" I said what good is it to have a primary care doctor if they can never see you. She just said it our policy and she didn't make them. I demanded her put a note in for the doctor to call me and she said I will, but she didn't because big shock the doctor did not call back. I ended up going to urgent care, (much more expensive) but this office does not care. Like I said the doctor care when you can get in is great and so are the front desk people. It's just the fact that me as a patient trying to be seen, is not really "seen". I guess you can only get an appointment with your doctor if and when it is convenient for them. Take away, don't need a doctor on your time and schedule, tell your body to not get infections, or need to be seen by your doctor.

    My Wife and I moved to KY from Cincinnati and found this Practice. We have been taken care of…read morebeyond our expectations. I really feel you'll be treated well. Dave T.

    Robert E Smith, MD - familydr - Updated May 2026

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