I had one appt. with Dr. Baglio about a year ago--a pleasant, personable, and established specialist. He is a good man. I had fungus invading every toe in both feet. He trimmed the toe nails, which helped a lot. But I was surprised when no prescription or treatment was made regarding my One big toe that was so pushed upward by the fungus I now have difficulty wearing any of my shoes.
Last week, I called for an appointment, only to learn that he is now incorporated with an outfit in Maryland and is only available at the Pantop office specific days of the week. Under the new set up, I was given a 4-page application form asking for about everything under the sun. Much of the information requested had nothing to do with my aching fungus. Even then, I made an appointment.
When the caller (probably a robot) left me a reminder about my appointment, her voice was so emphatic when she said "Remember, if you fail to make your appointment without a 24-hr. advance notice, you will be charged $40." The same emphasis was made in the app. form.
Next day, I called Dr. Baglio's office and complained about this uncalled for threat. The reply was "Sir, you are not the first one to complain about this. I suggest you call Buck in Maryland who is the one responsible for the message." I called this super Buck, only to leave a message on his phone and asked for him to call me back. He never did.
So, out of disgust, I went in person to Dr. Baglio's office on Pantop and cancelled the appointment 3 days in advance. Since then, I have been looking for someone else for treatment, as I am in terrible pain. Any suggestions"
Elias Awad, Ph.D. read more