Moved to Louisville a few months ago and have been looking for a good full service car wash. Tried…read moreseveral places this one is clearly the best. Changed my subscription to clean waves after trying them based on location, actual wash process and post wash area. Good vacs, towels and sprays. Somewhere in the middle on price compared to others in the area. Staff quick and helpful.

Took my car to Clean Waves. Their equipment was set up incorrectly causing damage to my roof…read moreantenna. They reviewed video footage and admitted fault and offered to pay for damage. When final bill came in from Ford Dealership, they refused to pay the difference from the estimate to the final bill. Too bad, could have had a customer and family and coworker recommendations, instead, I have let EVERYONE know, do not go there. Never ever again. I would give this place zero stars if it would let me.

Thomas Car Wash was recently sold to new owners, and I hope that they continue the great service…read moreand washes that Thomas has become known for. I visited again recently. Pretty much anytime I'm on Hurstbourne and have some time, I stop to get my car washed here. I always choose the mid-tier wash for $15, which gets my car clean and shiny. On top of the great wash and the clerks who will power wash the front of your car before you enter -- just to make sure all the bugs and bits are off -- I also appreciate the fact that Thomas has free vacuums for interior cleaning. These have always worked great. You can also powerwash your floor mats. Thomas has those little extra bits that make an experience stand out. Please don't lose those! And I and others will keep coming back.

Update: I received a call a day after submitting my claim and spoke with a very nice man who went…read moreover my claim to get me on the right track. After that call, I took my car to their offered appraisal and currently waiting for a call back. We used to use Thomas car wash a lot as I saw the value they had for washing cars and good pricing. Their prices have gone up, just as everything else has in the past two years. Unfortunately, I lost my car's antenna cover while at the car wash but didn't realize it right away( kids in the car). I was unable to get back to the car wash on the day it happened so I called multiple days only to leave multiple voicemails and never received any response. It was just an antenna cover, not the end of the world. So I finally was able to stop by the car wash to speak with someone only to have them say they had none. And they mentioned to submit my claim online and (hopefully) someone would speak with me. I doubt anyone will reach out, as it's past their 72 hours of mark. I'll keep y'all posted on any feedback from Thomas Car Wash!

After being envious of my teen for having an unlimited car wash program, I was gifted the program…read morefor Mother's Day. My husband stopped by the facility to purchase it and a text alerted me to my enrollment. I completed a user account online which was quick and easy. Although I didn't have my sticker, I was able to show my registration and it was walked out to me. The associate remembered my husband and mentioned him stopping in. First car wash within the first hour! Since that visit I've gone through several times. Each worker has been lovely and friendly. Always a smile! My car looks great and I can go through the fast pass entry because it sees the barcode on my dashboard. Vacuums are not included and are only $2 for 8 minutes. I brought my son to help vacuum and we knocked out my car working together in that timeframe. If you plan to get several washes, the unlimited package is a good value. I run through once a week of not more - because I can!!

0 stars honestly THE WORST Carwash I have ever been to. not only did my car leave dirty but also…read morethe back end destroyed the machine physically ripped my license plate off my car and caused severe damages to my vehicle I told the staff about it they filed a report and then proceeded to tell me that because I had a plate frame which they call a "after market item" that it's not there fault and refuse to cover the damages. customers beware if you value your car go to a different car wash

I visited this carwash a couple weeks ago at the Kroger gas station in LaGrange, KY. I paid $13 for…read morea carwash and the facility didn't function at all. I noticed an employee sitting in his van and made him aware of the situation. He had me go through the port again and again, nothing. He gave me a number to call and both he and the lady I spoke to assured me I would be issued a refund via check to make me whole in a couple of weeks. Today I received two coupons in the mail for free carwashes from Washnshine. These coupons are useless to me because I have since sold my vehicle and, Infact, the only reason I visited their carwash was to clean it up for the buyer. These people are dishonest and I would not recommend anyone patronizing any of their establishments.

I did the self wash. It accepts cards and you hit the button when you are done for it to stop…read morecharging you. I spent $7.50 but could not see how long my time was as it disappeared as soon as I hit the red button. I prefer using a card such as this over continuing to put in more coins - even though I spent a little more I felt less rushed. My only issues were that the middle bay I was in didn't have great drainage on one side so you will be standing in some water. Also since the water hose is connected from above you there are a couple places you may stand that will have soapy water dripping on you.

Me and my car needed this visit! The sun is shining, temp is up to 60, and my car still had salt…read morefrom the snow storms all over it. Three kiosks are available to punch in the type of wash and make payment. I had a coupon for a free wash ($26 value). In 10 seconds I'd scanned my coupon and had my receipt in hand. No waiting to get on the belt and be moved through the wash. Vacuums are plentiful and included - yes!! I loved this part and had plenty of time to work on my floor mats. Despite my dogs never being in the car, I've carried Dalmatian barbed hairs into it. Since the sun was out I took more time to grab my car wipes and remove the dust from the dash. A clean car makes me feel so good! Is it just me?

I utilized this car wash because I purchased a deal online…read more I liked that there was an attendant available to assist customers upon arrival to kiosk. She was very nice and very helpful. I actually needed assistance because I needed help redeeming my voucher. My car got as clean as any automatic car wash. I appreciate that they have free vacuums to use after washing The vacuums even have the air hose and a car mat holder. They even offer unlimited monthly car washes starting at 13.95.

I had been going to a car wash in the Highlands, but I was getting increasingly worse service. The…read morecar would come out with big streaks on it, still didnt look 100% clean, and the vacuums would take forever because they had pretty light suction. Enter Mike's. I had just finished up some errands early the other day and thought well heck I might as well wash the old beast while I have the time. I got the basic wash and WOW it was fantastic. The people working were super nice, the wash was amazing - its fascinating how well things get clean when you use an appropriate amount of water and soap - and the process went super quick. My only gripe was that they charge for the vacuums, you get 8 minutes for $2? That seems high. But they worked great, so much so that I ended up leaving 30 seconds on the timer because it went that fast. So I guess I have a new car wash? Thanks Mikes! (also to the one reviewer who said they put a sticker on your car? I didnt experience that, all they did was write a number on the windshield with some kind of grease pen which washed right off)

Had to take a trailer hitch and some heavy metal out of the bed of my truck. It was BS and had to…read morego through a second time to get it clean

Love the free vacuum! The set up getting into the lot is a bit confusing though, so we ended up…read morehaving to back out of the line for the wash.

Whitaker (7yo): This place is SKETCHY. for one, the arm that lets you in was broken and when it…read moresprays the pink stuff it engulfs your car and it takes forever. It nearly blew off the side mirror. Malissia (mom): Short in length as car washes go, but it got the job done. Both the credit card console and the automatic arm were acting up, so a person's help was required. That was okay, it was quick, but all in all I'll probably go somewhere else next time.

I love that this car wash has an option where my car can just pull in with a touchless wash…read more I Hate the ones where my tire can get f'd up-Never again. BUT!!! THIS is one of the Few Locations that provide a touch-less Simple drive forward, and I don't have to worry about out my car getting scratched either!!! they do need to upgrade some of the equipment if they wanna keep up with the other car wash places though

This was a horrible car wash. Don't go here. There was still lots of soap on our car and the foam…read morewas very sad. Barely any foam came out. Very disappointed.

It's awesome great deal their most expensive is only 10 and you get the undercarriage wash wheel…read morewash blow dry spot free rinse. Love it. It beats all the new car wash places.

I paid to get in the first slot to have my car washed. It took my money and didn't do anything. I…read moretry to call the number n no one answer. I left my number for them to call but no one contact me. I want my refund! Is this even a legit business?

I use the self wash when I come here and it works really well! I find that really no automatic car…read morewash does a great job at cleaning my car so I like to do it by hand so I know I get everything. The equipment always works and it's a fair price. They also have vacuums, fragrance, and shampoo for your carpets.

Horrible! Do not waste your money! This car wash did not remove even minor road dirt. Total waste…read moreof $8.00.