Excellent quality build, but that is where it stops. There is near zero support after purchase and because they are using proprietary tech no one can work on it.
Company is 50% owned by US and Canadian companies yet claim they have no English speaking support.
They made an simple error in generator/ switch combination but will not remedy the error.
Calls, email and what's app messages fail to be addressed.
There are many options to purchasegenerators like Kohler, Power Star, MTS, Cummings, Aggreco, and custom builders. Use this product as your very last resort.
Investing in a generator is long term, you want a good company to support their product. RK is unable or unwilling, neither are good for you the customer. read more