My wife and I met some friends at RJ's tonight for dinner. We had been here before and have had an average dining experience for a tavern. It's more a bar with a large dining area than it is a restaurant. Tonight's experience was just too poor not to share.
We all ordered our meals and the wait time was a lot longer than it should have been for a rather empty place. When our food came out, 3 or our 4 orders were wrong. I had ordered the Cesar Salad with chicken, and received the Chicken Salad with Cesar dressing. My wife asked ordered the Chicken Strip basket (comes with one dipping sauce), asked for a side order of nacho cheese sauce. She got what she ordered, but the waitress charged us for 2 sauces instead of just one. Our friend ordered her sandwich with waffle fries with a side of ranch. She received chips with a side of ranch and a side of sour cream. The server did eventually bring the waffle fries after being made aware of the mistake on the chips and sour cream. As for my meal, I decided to just get a cheeseburger since they couldn't get a simple salad right. After everyone else was about done eating, my new order came out WRONG again! Instead the cheese burger I ordered, I ended up with a plain, over cooked, tasteless burger. I left it alone and just ate it and wanted to just get out of there.
Our troubles didn't end with the food. Once we got our checks, I had to flag down the waitress to tell her she forgot to take the salad off, and that she charged us for 2 dipping sauces instead of just one. She brought the check back with the salad off, but must have missed the 2nd sauce. I gave her my credit card to pay, and she messed up AGAIN! She charged our friends food to my card which was twice as much as our check. She corrected it before we left, but it never should have happened.
We won't go back after EVERY aspect of our dinner experience was screwed up. It's too bad, because their atmosphere and food is usually favorable over some of the other spots in town. read more