I have been assisting one of their residents, a good friend of mine and old work colleague who is without family in the area. I send him care packages every week because he says he doesn't get what he wants to eat and he is always hungry. He asks for his food to be hot and they don't know how to make it hot and it sits in a cold transport box getting colder every morning he says their budget is $2400.00 per month for food cost to fee 100 guests 3 meals plus snacks if there is such a thing. He asks for ketchup for his eggs, nope they ran out, he asks for syrup for his pancakes, nope they ran out. Really! He said they liquidated all his assets and hired Elderguide to assist with going on Medicaid. He thinks he will someday get better and be released and he thinks he can get better, but they do not want to give him PT because there is no money for treatments. He wants to move from there and they keep saying he will be there for at least 5 months to get his Medicaid approved. He had a stroke in April. He complains to me all the time, o when I went to visit (2 hours from me) I noticed there is a nice section, in the front of the facility, newly renovated rooms, public spaces and with a cafeteria overlooking the Delaware river, it looks grand. They have him in the back section, dirty, dingy, old furnishings, small dining room, and he has been told he is only allowed to dine in the front dining room on Wednesdays. WTH! They treat everyone in the back section like second class citizens and more than one resident has told me so. He told me that the workers get into physical altercations with each other and the police have been called. He says the workers are ghetto and bullies. He has not had a good experience. He also asked to have his room changed because his roommate constantly plays the TV too loud but they will not oblige. I got him an Ombudsman from the State , but he said when they came they were buddy buddy with the administrative staff, so nothing ever became of his complaints. He also requests access to a handicap bathroom and they will not let him have access. He is just not a happy guy and he was always so happy and carefree. I hate him being there and I am trying very hard to get him moved. read more

i would like to mention about the care at riverview estates in riverton, nj. this place reminded of my days visiting "grandma's house and family togetherness!" i worked here for a short while, but i would return there and work anytime! great staff, atmosphere, and residents! you are loved and given family care as soon as you walk through the doors...choose riverview estates today! rhonda d. read more

Human Resources extremely mismanaged, not friendly at all. I wouldn't recommend, runaround /not honest, made up stories, angry attitude. "J", yelling , I cannot talk but yet picks up the phone, CLICK! Doesn't return calls . Not professional at all, ghosted. One apple can spoil it . read more

I don't know where William W was, but it does not at all seem like the place I have seen. I have mostly seen assisted living and the staff is helpful and caring. There are no urine or feces smells. There is not trash outside all over the place. I don't remember seeing people smoking, maybe a resident off the campus - it is a non-smoking facility. The food is good. There are fine views of the Delaware River with Riverton Yacht Club and a quiet 15 mph road in front of the campus where you can safely walk, ride a bike, push your friend or relative in a wheelchair or child in a carriage. There are multiple events, picnics, music concerts, and trips for the residents. The place is a pleasure to visit. I have never seen a staff person on a cell phone and I visit frequently. I felt obligated to write a review contrary to William W's, as from what I have seen at Riverview and heard from many of the residents and volunteers there does not bear out the claims in his review. My first impression was that that review is a sham. read more