The worst customer service I've ever had in my life. These people are sweet as pie....until they aren't. Treated me like I was a bug on their windshield. I purchased a vessel that was stored in their yard that turned out it had a yard bill on it from the previous year / previous owner. I got them paid in full, with interest. They continued to be rude and nasty to me as if I was the guy that stiffed them on the bill. In the end they refused to put my boat on a transport truck without trying to extort even more money from me because "legally we only have to launch it, not make it available to a trucking company." Even if it was more work for them (which it isn't) to put it on a truck you would think they would be grateful to me for getting them paid in full for a boat that was abandoned on their property. Instead, I was yelled at, threatened with a lawyer, and not allowed access to my boat until they got every penny. Their exact words to me were, "we have the boat blocked in, what are you going to do about it?" real nice people...
With all of the marina's I've had boats at over the years, I have never been treated like that, ever.
Beware, These people will take your property and screw you the first chance that they can and in their own words "what are you going to do about it?" read more