1. Rivergate Health Care Center

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Riverview, MI

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Rivergate Health Care Center

1.7 (9 reviews)
Open • 9:00 am - 5:00 pm

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Optalis Healthcare - This is how they keep trays till morning

Optalis Healthcare

2.2(13 reviews)
1.2 mi•Downriver

I had multiple stays at Belle Fountain Senior Living this winter and spring, and enjoyed each rehab…read moreexperience -- thanks to an attentive and friendly staff who prioritized my needs and comfort levels at all hours of the day. I was impressed with Belle Fountain's modern training facilities -- particularly the physical therapy equipment. For the PT and OT sessions, it felt great to be in the hands of trained professionals dedicated to improving my every-day strength and stamina. The food offerings and room accommodations were also excellent, two components you can never underrate in a residential facility.

Would leave 0 if possible, I reported a rude roommate the 2nd night and was changed because…read more after 10 she wouldn't allow the staff to give me my pain meds,furthermore there's no privacy for phone calls and staff always listens because they are afraid that you will tell your family that they don't treat people right. There is alot of good staff however, very understaffed and burntout.,the therapy program is great though, I have food allergies, gastric bypass previous issues, and Afrid eating disorder spoke with dietary supervisors and they seemed ok ordered special foods, protein shakes ect, but I continued on many occasions to have issues so spoke with the staff because I told them when they first gave strawberry yogurt I thought it was just a mistake but I finally went to the kitchen myself when they gave me a red dye 40 protein shake,I thought things sucked but were just going by ,then after showering I went to use the restroom which I hope you can manage to get to yourself because it depends on who's there call lights sometimes take minutes but I have had them take 40 minutes and I even called front desk to check to see if the light was working, anyway I go use the restroom only to step in urine, I put a towel that they didn't even put in a bag for laundry my socks and the towel was there till the next day,my roommate was not repositioned regularly and had bed sore, The next day I had my mom shower me and as soon as she left wet all over again apparently the pipe busted they joking asked if I peed on myself I'm 45,they were upset because I wanted my bedding changed, which was not changed for 2 days before and I killed a silverfish on the first night I was in the room,so then my bathroom and the shower room bathroom down the hall both had problems, they left, all the trays of food overnight in the room on a cart till they felt like doing them,food was 50/50but they tried harder for me, then one night I was sitting waiting on my meds because their med pass usually took like a hour and a half the cna tells me get out of the way not excuse me were getting ready to work in here mind you I was in the room my insurance was paying for so I told her she should learn how to speak to people, the next morning breakfast came all i could eat from it was a couple things because again they didn't listen so I asked to speak with dietary but they brought a social worker and the director, that basically said that I was the problem, and maybe I would be happier at one of there other locations LMAO ,like I what to go from bad to worse, if you care about anyone don't let them go here or the other locations I have heard family friends tell me they had trouble getting there meds there

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Optalis Healthcare - Think it's time to order some more sheets you can almost see through them

Think it's time to order some more sheets you can almost see through them

Optalis Healthcare - Possible towel  on floor, safety hazard

Possible towel on floor, safety hazard

Optalis Healthcare - Killed employee of the month mr silverfish on sheet

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Killed employee of the month mr silverfish on sheet

Rivergate Health Care Center - homehealthcare - Updated October 2026

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