I would give these guys SIX stars out of five if I could! We were passing thru town in our RV, and stopped at the post office to mail a letter. Came out and saw my tire nearly flat. River Valley was what came up when I searched Maps for "Tire Service" and when I called, Stan offered to come inflate it to see if it could hold air for the 2 blocks drive to his shop (so as to not damage the tire in case it was still good). Which his son Wendell did.
At the shop, Stan found the tire WAS already too badly damaged. He had a tire that was the same size, but rather than just make a sale, he was honest that an RV really needed a heavier-duty tire; which he did not have, and would take til morning to get. He offered to patch the bad tire anyway just so it would hold air, and swap it with the spare, so we could get on down the road. After he had DONE that work, we determined we could stay the night in town, and that we really would rather have the new tire, and so I asked him to go ahead and get it.
Meanwhile, he also got out our spare, which had no air and had dust in the bead and a rotten valve stem. He cleaned the bead so it would hold, and remounted it with a new valve stem.
Before the flat tire, it had been our plan to get to Socorro and look for a laundromat to do our wash that afternoon. But here at their tire shop, they have a laundromat next door on the same property! So we just did our laundry there that afternoon, and the whole event didn't mess up our scheduled trip at all! The next morning he replaced the bad tire.
AND HE CHARGED us no more for the tire than we would have paid at home, charged ONLY for the service of replacing it, and not for any of the extras that he provided, and the ENTIRE EXPERIENCE was what people SHOULD give when doing business, that so few people ever do anymore.
Again, if I could give them SIX stars out of five, I would do it! read more
